Meliã Cozumel is truly one of the most impressive all-inclusive hideaways in Mexico, featuring an array of amenities, facilities and unlimited amounts of fun. 
This beautiful hotel is located right on the beautiful white sand beach of Santa Pilar only 3 miles from the town of San Miguel and the Cozumel International Airport, 6 miles away from Chankanaab Park and 4 to 5 miles from the archaeological ruins of San Gervasio. 

Appealing to families, active travelers and spa enthusiasts alike, this superior oceanfront resort provides an ideal blend of superior accommodations and personalized service. With something for every member of the family, guests enjoy access to sparkling outdoor pools; daily and nightly entertainment including beach volleyball and cooking, bar tending and even Latin dance lessons; a pampering menu of services and treatments at the spa; and the kidsdom By Melia fun-filled activities for children, all supervised by a professionally trained activities team. Gift shop and souvenirs arcade ($), Mini Kids Club: kids from ages 4 to 12. Dynamic restaurants and bars and breezy guestrooms ensure memorable stays for each and every guest.

Location

Beach
Cancun, Mexico (CUN) : 60 miles
Cozumel International Airport : 5 miles

Property Information

Year Built: 1976
Last Renovation: 2021
Floors: 12
Total rooms: 187

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory The Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum 32.57 Mexican Pesos (approx. $2.50 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 5596 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Romantic Getaway

    We had a very nice time. The only thing I didn’t like was the water at the beach and this is not the hotels fault. Room, bar and food was good. The staff is what makes this place special. Hector is the best concierge and Gerardo’s beach and pool service is over the top. We will be back soon.

    Nov 25, 2024
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Melia cozumel

    Very Clean resort. Small resort 250 rooms. No live music. Staff is amazing. Food is good but lack of variety. Mostly stews. No carved Meat. Beach is great but water always cloudy. Have to go to the next hotel to swim. For that reason wont return.

    Nov 25, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Melia Cozumel

    Great staff. All very friendly. Alfonso with concierge was fabulous. He always greeted us and checked on us when we walked by the level office. My husband says Melia needs a sports bar 😂 And I myself would be thrilled if Melia would encase their mattresses and pillows. It helps the hotel and guest. Adds years to a mattress as well. This also cuts down on any “bugs.” The food was not as great as usual (this is our third visit) however the new Taco house was fabulous! Miquel worked in there and was super attentive and friendly. Ana in the main dining was great as well. The head waiter (forgot his name) was also great. We usually come in April or June. The weather is much better then over November. Overall it was another great time.

    Nov 23, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Family Vacation

    We had a great time. Perfect location, amazing staff. Manuel, Martin, Nemesio, Teodoro, Erick at the bar. The front desk staff and people from Level in general everyone was great. Highly recommend

    Nov 22, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    The staff makes this resort!

    The resort was clean, and the room was well appointed. The pool was very cold, but if you can stay in the water long enough, you get used to it. The food was just average. Jorge Michael in the buffet was amazing. He made us feel special every day! Alphonso Jimenez in the LEVEL office was super, booked our meal reservations, and was flexible when we changed our plans. The entire staff was very friendly!

    Nov 17, 2024