Resort Details
- Various Lounges/BarsThe 5 bars offer fashionable cocktails and a selection of international brand drinks.- Lobby bar, features live music, karaoke or a DJ selection.- El Isleño: swim-up bar located in the adults-only pool.- El Embarcadero: beach bar located under a giant Mexican palapa.- Mosaico Bar- Fish House Bar.Note: The hours of operation of restaurants and bars are according to a hotel weekly schedule that may vary without previous notice.
- Various restaurantsMosaicoInternational BuffetCapacity 180 peopleContinental Breakfast, Buffet Breakfast, Lunch, DinnerDress Code: CasualThe best service option. Enjoy our buffet in a tropical Caribbean atmosphere next to the beach
Fish HouseA la Carte dinnerCapacity 80 peopleDress Code: CasualNightly selection of an extraordinary cuisine from the sea, complemented by a selected wine list. Cozy ambiance with background music. Reservation required.
MoleA la Carte dinnerCapacity 70 people SeatingDress Code: CasualMexican grilled dishes served at this outdoor restaurant with ocean view. Reservation required. Open seasonally.
Mole SNACK-BAROutdoor snack-bar, serves traditional snacks and regional cuisine during daytime poolside or at the beach.Capacity: 70 guests
BistroCapacity 32 guestsDress code casualNightly selection of extraordinary Mediterranean a la carte cuisine, complemented by unbeatable views of the Caribbean sunset. Exclusive for The Level Guests and opened seasonally.
- ATM/Cash machine†
- Babysitting†
- Car Rental Services†
- Concierge desk
- Exercise gym
- Laundry/Valet service†
- Medical Facilities Service†
- Meeting rooms†
- Parking
- Pool
- ATM/Cash machine†
- Babysitting†
- Car Rental Services†
- Concierge desk
- Exercise gym
- Laundry/Valet service†
- Medical Facilities Service†
- Meeting rooms†
- Parking
- Pool
- Room service†
- Spa†
- Tennis court
- Tour/sightseeing desk†
- Wi-Fi
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Contact hotel for information on our complimentary wedding package.
† Fees may apply
- ArcheryPirate themed park with archery, batting cage and balance rope.
- Children's program, onsite
Kidsdom
Family entertainment and a huge selection of fun and educational kids' activities for children with our Kidsdom program, all supervised by our professionally trained activities team.
- Gift shop and souvenirs arcade ($)
- Kidsdom Kids Club (Kids from ages 4 to 12) features 50 inch TV and Wii console.
- Camping nights at our Activities Park or at the beach
- “Kids Car Ed”. Interactive Learning Transportation Program. Children watch a video and they practice in a mini highway with electric cars; at the end they get a driver license. For Ages from 4 to 11 years old.
- Outdoor playground
- Mini disco
- Workshops
- Supervised pool games
- Direct access to a beach
- Fitness center on-site
- Leisure Facilities
Game Room:
Teenagers from 12 years old and adults.
- 2 pool tables
- 1 air hockey table
- 1 Foosball table
- 1 Ping-Pong table
- 2 mini basketball hoops
Video Zone:With the latest version of XBOX® and PlayStation®. Children from 10 years old must be accompanied by an adult, teenagers and adults.
EVENING ENTERTAINMENT :
A variety of nightly shows are available in the “Salon Fantasia” according to a weekly schedule. After the show until midnight enjoy our Live or D.J music to dance, karaoke nights or Casino games at the Lobby Bar. Ask for our Pre-Hispanic show at the beach.
NOTE: activities and entertainment are scheduled week per week and may change according with the season without prior notice. All activities supervised by professional activities staff. Lending of equipment at the Activities Center
- Motorized Water Sports †
Wave runners
- Non-Motorized Water Sports
Paddleboards
Kayaks
Snorkel Equipment
- PoolAdults-only pool and activities pool with inflatable games.
- Soccer field
- Spa †YHI SPA ($)The river spirit and the lake spirit longed for YHI’s warmth and light. They mounted up into the sky, striving with all their might to reach the sun Goddess. YHI smiled at them and turned them into drops of water which fall back upon the earth as rain, refreshing the grass and the flowers and bringing new life.A gift for the senses! Indoor and outdoor therapeutic massages facials and body treatments.
- Tennis court
There is 1 tennis court on-site.
- On-site Entertainment
Evening entertainment: A variety of nightly shows are available in the 'Salon Fantasia' according to a weekly schedule. After the show until midnight, enjoy our Live or DJ music to dance, karaoke nights or casino games at the Lobby Bar. Ask for our Pre-Hispanic show at the beach.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
5736 reviews
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Jan 27, 2025Not all Melia's are the same.
Punta Cana was great. Cozumel was horrible. I assumed they would be on the same level but was sadly mistaken. The food was horrible. I feel bad because I'm sure the chefs are doing the best with what they're given. Lack of variety at the buffet. Tiny 2oz piece of dried up chicken for a meal. The Caesar salad at the snack bar consisted of about a half a cup of lettuce, and three shredded strings of chicken. It almost looked like it was a joke. I'm not a foodie or even a picky eater, but the offerings at the buffet were so limited and uninspired. The people were great. Very friendly and helpful. The resort itself is old, small and tired. The beach is fantastic which is unusual for this area of Cozumel. Usually it's rocky but this was beautiful.
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Jan 25, 2025Great All-inclusive experience on the Rivera Maya
This is what an all-inclusive should thrive for! Excellent service, excellent restaurants and food, an actual concierge that cares about your stay and doesn’t try to push for something else, everything from the hospitality to the buffet to the a la carte restaurants have been awesome! Special shout out to Jorge and Willy (from the Taco restaurant) Rosa and Ernesto (from the Mediterranean restaurant), Angelica (Spa) and Alfonso (Concierge) who have made the stay truly special, would 100% look to do more vacations in Meliá-hotels.
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Jan 25, 2025Small resort- limited food and activities
The resort is beautiful and loved the smaller resort. The Buffett lacks variety and could tell things were used over and over again. Same foods each day. Activities were nearly nonexistent. The light show was horrendous. The magic show was great. Other night light was all including the guests so no shows being presented.
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Jan 25, 2025
Get away for two.
The resort and beach were great. Ensure you learn about the Level up at this resort - I recommend it. In includes an exclusive beach/cabana/drinks served to you at your beach chair. It also gave you guaranteed reservations at their specialized restaraunts, 2 reservations for the cabana's. The food for us was OK not exceptional because the buffet lacked variety. The Taco restaraunt was great food and service. Our rooom was great with beach view. The beach and water area was great! The location was close to down town with a scooter or car rental. Taxi was available but total cost you are better off renting a car. We rented through HTL Rentals . Highly recommend renting a car and driving the Island yourself. Then you can also ckeck out the Blue taco truck near the cruise ship port.
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Jan 25, 2025
January 2025
Melia Cozumel is great. Such great staff. Oswaldo April Iris in activities, Wait/food staff Jesus Alberto Jose Maximillo Gilberto others too and the main boss. Bar staff and Mole staff excellent. Room staff were exceptional. Very satisfied!
- AdvisoryImportant Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $75.99 pesos, ($4.00 usd approximately) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed