General
What reservation transactions can I make online?
The site enables you to search for flight and hotel availability, create your dream travel itinerary, email an itinerary, and confirm a reservation. You can also use the help/customer service section to retrieve and review your online reservation.
For additional information, you can also contact the Funjet Vacations support team at 888-558-6654. Vacation planning assistance is available every day of the week from 9AM to 12AM EST. For help with your current reservation, contact us Mon-Sun from 9AM to 9PM EST.
If you have a group of 10 or more guests, please contact 844-986-1097 Monday-Friday between 9AM and 7PM EST.
How do I search for a vacation?
Use the vacation search tool on the home page to search for a vacation package. After you enter your search criteria, the web site automatically searches for the best value-priced vacation package. You can then use the selection screens to customize a travel itinerary.
Promotion Codes
What are promotion codes, and how do I use them?
Funjet Vacations creates promotion codes to reward you with a specific discount amount, a percent discount, free or discounted items. You receive promotion codes through promotional emails, mailings, faxes, postcards, or listed in the deals section of our site. Type the promotion code exactly as it appears in the promo code field in the vacation search tool.
If you receive an error message when using a promotion code, please use the following tips:
- Check the promotion code's restrictions for valid flight service, destinations, and travel date range.
- Check your spelling or capitalization of the promotion code. The promotion code must appear the same as the advertised version when you enter it.
If you continue to experience difficulties using the promotion code, contact our customer care center (1-888-558-6654) or your preferred travel professional.
Terms and Conditions
How important are the terms & conditions (terms and conditions)?
If you purchase a vacation online, you are subject to the terms & conditions, also called the terms and conditions. The terms & conditions are extremely important. They outline Funjet Vacations' policies and procedures. We encourage you to make a copy of the terms & conditions and read through them carefully. By confirming your reservation, you acknowledge that you have read and agree to the terms & conditions. For more information, click terms and conditions at the bottom of each screen.
Can I email others or myself my vacation itinerary before I confirm?
You can click email at the bottom of the package summary screen during the booking process to email yourself an itinerary quote before you confirm the reservation. This email includes the itinerary details for the vacation package you created. It is not a confirmation; the inventory and price are not confirmed and are subject to change at any time.Sort Order
Can I change the sort order for flights, hotels, and cars?
Yes. Use the drop-down menu at the top of the select your flight screen to sort flights by price, stops, flight duration, time or carrier.
You can also use the drop-down menu at the top of the select your hotel screen to sort the hotels by price, name, rating, distance from the airport or location.
You can use the radio buttons on the select your car screen to sort the cars by price or brand.