General
Am I able to apply a deposit on my vacation instead of paying in full at time of booking?
Yes, Funjet's book now, pay later plan allows you to hold your vacation with a deposit from as little as $50 down. The actual deposit amount required varies based on the airfare and hotel accommodations selected.
How can I book now, pay later?
Plan your vacation as usual, including any excursions, show tickets, tours, rental cars and other components you'd like. If you're traveling more than 2 months in advance and your vacation cost is higher than the required deposit amount, the book now, pay later option will appear on checkout step 3 in the final payment section:
- Schedule your automatic final payment
The amount to be scheduled will appear. Select a payment date more than 45 days before your departure date, and your credit card will automatically be charged on that date. If you've entered multiple credit cards for your initial deposit, select the corresponding number in the payment # field – a "1" in this box will charge the first credit card listed, "2" will charge the second credit card listed, and so on. - Schedule an email reminder
If you'd like to make several payments over time, or charge the final payment on multiple credit cards, you can set up an email reminder. You must select a date that is more than 47 days prior to departure. This automated email will remind you to log in to the account you created during the booking process to enter credit card information and complete payment on your vacation. You may log into your account and apply multiple payments over time, or pay using multiple credit cards. Important! All payments must be completed no less than 45 days before departure.
What is the Flex Pay payment option?
We partner with Flex Pay to offer affordable monthly payment plans based on the date you purchased your vacation package. Rates are based on your credit score and other factors with no late fees. Flex Pay has a quick and easy checkout, with available automatic payment options that will even send you monthly notices via text message. This service is another way to help you take advantage of more great travel packages and you can choose this option when you are building your vacation. Visit Flex Pay's Frequently Asked Questions page to learn more.
Does my vacation qualify for the book now, pay later plan?
If you're planning your vacation more than 2 months before travel, and your vacation cost meets the deposit requirements, you will qualify for the vacation payment plan. You will see deposit information on checkout step 3 of the reservation process if your vacation package meets the deposit requirements.
What if I don't want to use the book now, pay later plan?
You may pay for your vacation in full at time of booking. Simply change the payment amount in checkout step 3 to the total package price and your full payment will be processed when you complete your booking.
Deposit Calculation, Advance booking
How are deposits calculated?
Deposits include a portion of both your air and hotel costs, plus the full cost of any show tickets, insurance, or other features you may select.
I'm booking 2 or more months in advance – why don't I see the book now, pay later option?
If you do not see the book now, pay later option, it generally means you're getting a great deal on your vacation! Sometimes the minimum deposit rules will cover your full air and hotel costs. This will most likely happen in situations like these:
- You've selected a midweek stay when hotel rates can be lower than weekend rates
- You've selected a hotel or flight that is on sale so the total price is lower than the minimum deposit
In addition, some special holiday or convention periods require full payment at time of booking.
Payment & Penalties
Will change or cancellation penalties still apply if I use the vacation payment plan?
Yes. You will still be subject to all change or cancellation penalties outlined in the terms and conditions, as well as any supplier penalties should you wish to change or cancel your vacation.
What if I want to pay for some or all of my vacation before the automatic final payment date?
You are welcome to pay for some or your entire final amount due before the automatic final payment date. You can do this either by logging in to the account you created at time of booking or by calling us at 1-888-558-6654.
We will subtract these payments from your total amount due. If any balance remains after your interim payments, only the balance amount will be charged to your credit card – we will never overcharge you!
Are payments processed on a secure server? How do I know?
Yes, all Funjet Vacations payments process through a secure server. You know the server is secure by the little closed lock that appears at the bottom right of the Internet Explorer window. You can also see the "secure" url displayed briefly on the bottom left of the screen immediately after you click complete booking.
What taxes and fees do I have to pay?
Taxes and fees can include airport facility charges, federal taxes, state taxes, and government fees. The complete vacation package determines the fees and surcharges. The web site includes these fees in all vacation prices that appear on the selection screens. When you search using the vacation search tool, the prices you see in availability include the air and hotel taxes and fees when you book online. Click here for more information on taxes and fees to review a description of included taxes and fees. In some foreign destinations, there may also be additional nominal fees not included in the vacation package price. These fees are due upon arrival and must be paid at the airport before departure. For a listing of these fees, see the Funjet Vacations' terms and conditions.
Credit Card
Can I use more than one credit card to apply payment?
Yes. You can use up to four different credit cards for payment at the time of booking.
What happens when the web site rejects a credit card?
The web site rejects a credit card if the information is entered incorrectly, the credit card is invalid, or the credit card exceeds its limit. If one of these situations occurs, you immediately receive an error message. Contact the Funjet Vacations customer care center (1-888-558-6654) or your preferred travel professional for assistance.
Can I use a travel credit to pay for a reservation I booked online?
Yes. To apply a travel credit, first book your vacation package online and pay in full with your credit card. Then, send your travel credit and your new reservation number to the Funjet Vacations accounting team. After Funjet Vacations receives your travel credit, the accounting team refunds the value to your credit card. Send your travel credit information to:
Funjet Vacations
Attn: Refund Accounting
8969 N. Port Washington Rd.
Milwaukee, WI 53217
When I try to confirm my online booking, at the end of the reservations process it says that my address cannot be verified. Why?
Our system can only recognize your address if you enter it exactly as it appears on your credit card billing statement. Please refer to your credit card billing statement, and try entering your address again. If you continue to receive the "cannot verify address" message, email Funjet Vacations. On the form, select "Problems verifying credit card address for payment" from the subject drop-down menu. Funjet Vacations will contact you with further instructions.