Payment, Booking, and Reservation
How do I pay with my Travel Credit?
At checkout, select 'Travel Credit' as the payment method. Then enter your original reservation number to apply your Travel Credits to your new reservation.
What are the travel credit details, restrictions, and new booking policies?
Travel credits*:
- Are valid for travel commencing within 13 months (395 days) of original departure date.
- Are nonrefundable, nontransferable, not redeemable for cash, and must be used for travel commencing by expiration date.
- Will be issued in the names of each passenger on the original reservation.
If I receive a Travel Credit, can I rebook and add Travel Protection on the next booking?
Travel Credits*:
- Yes, there are no restrictions on the new booking. However, if you purchased the Travel Protection Cash Refund option on the new booking and subsequently cancel, the portion paid with a travel credit will be refunded as a travel credit.
How many Travel Credits can be used on a new reservation?
You can use Travel Credits from up to 2 reservations in one transaction.
Can I give my Travel Credits to someone else to use?
Travel Credits are non-transferable.
Cover, Expiration, and Balance
If my Travel Credit doesn't cover the full cost of my new trip, how do I pay the balance?
First, add your Travel Credit as your first form of payment, then select additional cards to pay remaining balance.
What is the expiration date for Travel Credits?
Travel must be completed by the Travel Credit expiration date provided at issuance. Any unused funds will expire on this date. Any airline credits are subject to the carrier's rules.
If my Travel Credit has a remaining balance after I purchase a new vacation, can I redeem the balance for a future trip?
Yes, the same Travel Credit rules and expiration dates apply, but you can use the remaining travel credit funds on a future trip.
Airline
What if I have airline credits to use?
If you want to take advantage of any airline credits listed above, you will need to call our Contact Center to book your trip.
Can I use my Travel Credits along with the Uplift payment option?
No.