Discover all-inclusive comfort and relaxation close to the Caribbean Sea at Allegro Playacar. Surrounded by a Caribbean landscape, each of the hotel’s rooms offer unobstructed views of the resort or the ocean and come fully equipped. The hotel offers unlimited meals, snacks and beverages available at any of the three restaurants and five bars (including the refreshing swim-up bars). The range of sports and water activities, such as kayaking, beach volleyball and catamaran, is wide and varied. This resort boasts a magical, natural setting, state-of-the-art equipment and an unbeatable All Inclusive program, all of which create a unique opportunity to enjoy some days in the Riviera Maya. In addition, the resort’s ideal location in Playa del Carmen allows for visits to areas of important cultural and entertainment interest, including the archeological ruins of Tulum or the fantastic cenotes on the Mexican Caribbean shore.
Location
Playa del Carmen - BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
10357 reviews
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Nov 18, 2024Small and friendly.
Our check in went smoothly, our room was nice but we had no hot water for most of our stay. The staff was friendly, the food was good.
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Nov 09, 2024A home away from home!
It’s our 8th time staying at Allegro Playacar and it truly feels like a home away from home. It’s small, quaint and the facilities, food and service is on point. The three guys running the First Club Angel, Andres and Eder are absolutely wonderful and could not be more helpful. They are kind to the adults and children alike, making them kid-friendly drinks all week long! David the Allegro lifeguard helped both of my kids with a jelly fish and wasp sting. He is gentle, knowledgeable and reassuring. He was quick to assess and treat both situations. We were very grateful to have him around all week. Our housekeeper Ricardo would surprise the kids every morning with a new “animal” on the bed. These small touches go a long way. Mayra the manager of the First Club was very helpful and quick to help with any translations needs. Overall, I would highly recommend this resort to families with children. What an amazing place, can’t wait to come back!
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Nov 03, 2024
Smaller Property with Big Corazon!
Nice decor, fresh luxury bedding! Robes, slippers provided. Close to the beach and beachfront. Close to most amenities. After a heavy rain we had to move to another area ( only our unit flooded) that unit was near Kids Club also wonderful! However given a choice, Worth the upgrade to First Club!Freddy Mendez, Andres, and Angel, we Thank you for all your Service and your hard work and your personalities! You are the best everday! Shout out also to Humberto in the breakfast and lunch area! We loved seeing you again! As always you are a Joy! *be careful if you have a problem. Ask to have them come look! There is a huge difference between A/C dripping and an inch of water covering your floor,ha. Thank you Myra for coming to look and moving us! I know it wasn’t easy for you to do that! But we did appreciate it very much!
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Nov 03, 2024
great
We stayed at this resort many years ago and fell in love with it. We are returning this coming February, just wondering is there is a lot of seaweed that has washed up on the beaches and if you are still able to walk into town on the beach. Thank you
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Nov 01, 2024
Get yourself a massage!
We arrive late Sunday night after a long day of travel. Monday we decided to just relax at the resort and my husband insisted on me getting a massage. I myself am a massage therapist and needed one desperately regardless of the travel. I was able to schedule a massage for that same afternoon. The massage: I melted into the table, serine music light aurora therapy, it was so wonderful to spend an hour in quiet. I forgot all about my sore back from the airplane seat, my hands revitalize from countless hours of my personal massage career. The Spa massage therapist, her name is Moncerrat. She was excellent!