Resort Details

Dining
On-Site Amenities
  • 24-hour front desk
  • Complimentary breakfast
  • Concierge desk
  • Fire safety compliant
  • Free high speed internet connection
  • Free parking
  • Outdoor pool
  • Restaurant
  • Safe deposit box†
  • Smoke-free property
  • 24-hour front desk
  • Complimentary breakfast
  • Concierge desk
  • Fire safety compliant
  • Free high speed internet connection
  • Free parking
  • Outdoor pool
  • Restaurant
  • Safe deposit box†
  • Smoke-free property
  • Tour/sightseeing desk

† Fees may apply

Off-Site Recreation

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_3.5 189 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Stolen Item

    I had an expensive dress stolen from my suitcase in the room. We were only there for 3 nights so I didn’t realise until after we had left. Looked for it on New Years Eve and no dress. It must have been taken bu housekeeping or whoever else had access. Emailed a complaint but no response as yet.

    Jan 09, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great experience

    Comfortable and clean room. Affordable food , great tasting food and good portion size and nice menu selections. The staff was friendly and genuinely cared about your experience. Especially the reception staff that checked me in. Great service overall.

    Aug 27, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great rest at Altamont West

    I experienced a flight delay that caused me to get to Jamaica the morning after my intended arrival, so my trip didn't start well. However... When I communicated with the staff at Altamont West I received a level of empathy and communication that made it simple to adjust my reservation -- and when I did arrive, I was greeted with that same energy and a warmth that made me very comfortable to call Altamont West home for the few days I was there. Special big up to Daniek, Tashika, Tamika, Lyneeca (might be misspelling this one), Sheldon and Donovan. Nuff respect for the vibes!

    Aug 03, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Altamont West

    Arrived ystdy and greeted by a woman on the steps welcoming us to the hotel. There was space to park in the car park at the front of the building. Danique at reception was vey cheerful and pleasant, lovely young lady. This hotel does not have any elevators but we were assisted with the suitcases up to our room. The room was at the back of the hotel and very quiet and peaceful. We were upgraded and very pleased with the room. Tea making facilities with a fridge and microwave. The room was very spacious, clean and comfortable with a safe and cable tv. Breakfast was beautiful, plentiful and tasty. Marcia, our server gave excellent service with a smile and made us feel relaxed and welcomed. This hotel is in a good location and has a unique feel with artwork from around the world situated in all locations of the hotel. I have already booked my last night stay here and happy with my choice.

    Jul 21, 2024
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Disappointed

    Booked with them due to the hurricane. They never sent a confirmation. I wrote them 2 times asking for a confirmation for following 2 days, no response. Finally they respond the day-of and said my booking is non-refundable! I had already booked somewhere else from fear of nowhere to go! Very poor customer service and values.

    Jul 12, 2024
General Policy
  • Minimum Check-In Age: 18

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