Alua Suites Fuerteventura

Customer Ratings & Reviews

TripAdvisor Traveler Rating

8167 reviews

• 

  Family trip

  We booked last minute and came for a week with our 9 year old. Hotel is clean and the food was average all inclusive type. Our son loved all the kids activities in the pool and enjoyed kids disco. We had a lovely week all in all. We asked for a room facing the activity pool and were given one which was perfect. Only negatives were, some of the staff in the bar by the activity pool were rude. Rolling their eyes when you ordered. Also, I asked if there was a room for me to shower at 3pm before we left for the airport. I was told I’d have to pay. 10 euros per adult and 5 euros per child….for a shower. I eventually paid for myself and my child and the shower room was disgusting. Very old. Bath and shower were dirty and stained. Most hotels have a shower room which is available for use with no charge. I was surprised Alua charges so much for a shower in such a terrible room. Complete rip off. I also had to explain to the lady at reception that my husband didn’t want a shower and was told I’d have to pay for him in case I snuck him in, the lady eventually allowed me to pay for just the two of us. I would return here none the less and it was lovely to have some sun

  Feb 20, 2025
• 

  Alua Suites My Fav Club Suite

  We arrived after a long wait for Canary Shuttle (Orange buses). Daytime on a Wednesday, over an hour wait at the Airport. The check in was great, we were my favourite club (Premier experience!). All good and then the search for the room, which is inside a gated area to the left of reception. The My Favourite Club extra is for Adults only 16+ and secured access too. Our room was a first floor balcony overlooking palms and banana trees, all very nice. After checking out the room we found that the ceiling fan didn't work. A technician attended, but couldn't make it work. Minor downside, but hey ho. On exploring around this 'estate' your likely to have trouble finding things easily as its quite a big place. There is a map outside reception, so study it or get lost for a bit. There are 3-4 restaurants and the 'club' one was our most used as it was more exclusive with lovely waiters etc. Food was limited though. If you want more choice go to one of the others. There is a separate section for club members to use. Inside the gated entry for club members you have a pool and bar, come restaurant. Service is very good, however food is limited and slow to appear at times. This area was very quiet, so if you want some tunes and kids tearing about, go over the 'public' side. Drinks are available of course via a token per person which is to make sure you bring the plastic cup back. Back to the room. After our first full day we expected some room service. We were wrong. The maid just put towels on table, no bed made? Unfortunately I had to complain to reception. Were we expected to make our own bed? After that different maids appeared and did the job properly. The rooms look ok, they could do with some updating as they are just on the limits of four star. The walkin wardrobe is great and the safe is free to use. Water is supplied daily and the coffee pod machine is useful. All in all we had a decent time at this place. Gardens kept well and staff mainly very good. To walk to town from here is a good 15 minute walk. Taxis are about 7 euros to town, cheaper on way back as its shorter. There are better Adults only places nearby, but your pay a lot more.

  Feb 20, 2025
• 

  Great trip

  Great service provided by wonderful staff. Animation team were amazing and made every day fun and memorable. Wanted in particular to recognise Laura and Louis who were so positive fun and interactive. Lovely to be able to say that the main pool was heated just enough to make a February holiday all the more enjoyable.

  Feb 19, 2025
• 

  Give it a go it’s a great spot

  Great spot, cheap, all inclusive food and drinks are great, quite a few mosquitoes so keep doors and windows shut, pools are great, main one is heated, loads of activities, some of the pool bar staff are moody but most are great, kids entertainment is good, live singers are great and bingo. Make sure you get a car, they’re cheap and there are some amazing beaches to visit. Los Lobos is lovely get the water taxi for €17 euro and spend the day there with a picnic its a beautiful place. When we were leaving for the airport, we wanted a shower before we left and they charged €10 for a shower!!!

  Feb 19, 2025
• 

  Amazing and relaxing

  Very impressed with this hotel, was really nice and clean. Lots of pools to choose from and pool was heated, the staff are really helpful and friendly. Different lunch/dinner every night which was great as didn’t get boring. The à la carte restaurant was amazing food. Only thing I would say is we got put right next to the entertainment which was annoying so couldn’t go to sleep till after entertainment but other than that nothing to complain about. Definitely worth a visit. Main town was about 30 minute walk, was a few bars/restaurants to visit.

  Feb 18, 2025