Resort Details

Dining
OffSite Dining
  • Various Restaurants
    Our Waikiki Restaurant Guide offers a brief list of recommendations for some of the best, most memorable Waikiki Restaurants for you to enjoy on your visit to Oahu. From Celebrity Chef ran Honolulu Restaurants to the newest Waikiki Restaurants you should not miss, to the best authentic Hawaii Cuisine, our Waikiki Restaurant Guide has you covered.

    -Los Chaparros
    -Lucky Belly
    -Marukame Udon
    -Me’s BBQ
    -Alan Wong’s
    -Chart House Waikiki
    -Tony Roma’s
    -Duke’s
    -Cheeseburger in Paradise
    -Iyasume Musubi
    -Lychee Breakfast Buffet
On-Site Amenities
  • Airport shuttle service†
  • Bicycle rentals†
  • Exercise gym†
  • Game room†
  • Parking†
  • Pool
  • Wireless internet connection in public areas†
Off-Site Amenities
  • Business Center†

† Fees may apply

On-Site Recreation
  • Fitness center on-site †
  • Pool

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 171 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Beautiful stay in Hawaii

    The stay was great! Very friendly and polite staff. We just loved the atmosphere and where the hotel was located it was perfect! We were able to walk to where we needed to go for the most part!! Would definitely book another stay here!! The room was clean and the restroom was pretty big! Also, the other customers were very friendly. We really enjoyed and liked our stay plus to be our first visit we could not have asked for more! Thank you!

    Feb 18, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Never Again

    Outlets in room did not work. Shower water temperature was either ice cold or scalding hot. Temperature was not affected by the temperature knob. Housekeeping did not wipe down counters. Hotel bar frequently closed early. But my largest issue was with that I reserved and paid for a king room, but when I arrived at the room it was a full double room. This also happened to two of my collegues who were also staying at the Romer at the Ambassador. Even though we all had a reservation confirmation email from the Romer group that stated king room was confirmed we were told that Romer did not have record of the king room reservation and it was just recorded as a standard reservation. The front desk staff was extremely dismissive of this error by the hotel. One collegue was pregnant and traveling with her partner, and after being told there were no king beds left, was able to be accomodated. Myself and my other collegue were willing to remain in the full bed rooms, however when we asked for the price difference to be reimbursed we were told there was no price difference. When I showed the front desk staff memeber that there is a price difference on the Romer Ambassador booking website, they told me that my view was improved and so the price difference was made up for the better view. Firstly, this was incorrect as my room faced a parking garage and dumpster the traffic sounds woke me up nightly. Second, the view did not matter to me as I was attending a conference and not at the room except for sleeping. The front desk staff then told me that due to supply and demand, and that there were no other rooms available they could charge me that rate regardless of what the rate should be. We had chosen Romer at the ambassador due to its location and proximity to the conference center, however I will never return due to the front desk staff's lack of accountability and multiple attempts to miscontrue information. I will also make sure that my institution never recommends sending staff to this hotel when we travel for conferences.

    Feb 18, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Not a safe hotel

    This is NOT a SAFE place to stay. At 2:10 am, a person claiming to be from maintenance was attempting to break into our room on the 8th floor using a wire and pipe under the door and a saw or something similar on the deadbolt. The management gave some lame excuse that it was an engineer and he thought the room was empty. Ridiculous. The man made no sense. And if he was a hotel employee, why not use a room key??? The room is microtel size with 18 inches between the bed and the wall in all directions. The only place to have a suitcase was in the bathroom.

    Feb 15, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Phenomenal stay, 100% will be back

    Romer Waikiki at the Ambassador is the place to stay in Waikiki. The accommodation was accessible, beautiful, and clean. The staff were thoughtful and friendly. Favorite Son was the perfect mix of office coffee shop and delicious happy hour.

    Feb 12, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great experience

    A nice hotel but not necessarily a 4 star facility. The staff and location were 5 star! Great location in Waikiki. Walking distfrom beach restaurants and shopping. Outstanding customer service. Notably William ensured my wife and I had a great stay. He and the staff answered all questions about available local resources. Parking is expensive $51 a day.

    Feb 09, 2025
Hotel Advisories
  • AdvisoryIn support of the Highgate Charitable Foundation (HCF), the hotel will be applying a one-time $5.00 fee to all guest folios on the day of arrival (this will be charged on the first night only). All reservations are opted-in unless the guest opts out at registration prior to checkout.
  • AdvisoryThe following mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out. Resort fee: US $30.00 + tax per room, per night This mandatory fee is subject to change. By Hawaii State law, the Transient Accommodation tax 10.25%, in additional to the Hawaii State Excise Tax 4.712% will be imposed on the Resort Amenity Fee.
  • AdvisoryA minimum self parking fee of $39 (Plus Tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. For valet parking, the 1st night is part of resort fee. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 21
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

    Hotel Mandatory hotel imposed resort fee inclusions:

    - Unlimited Local & Long-Distance Calls

    - High-Speed Internet

    - 24 hour fitness center access

    - Bicycles available on first-come first served basis from 6am-6pm. First two (2) hours free, each additional hour $5.00 per hour

    - Business Center open 24 hours

    - Beach Candy: (Effective December 1, 2021) Our NEW Beach Candy store features a wide selection of rentals to further enhance our guests beach and ocean experience. Each night of stay (with a fully paid resort fee) every guest room will receive 3 daily credits that can be applied towards rentals to include: Surfboards, Paddleboards, Beach Chairs, Umbrellas, Beach Toys and more! Guests reserve their rentals using their daily credits upon arrival to the resort. Other activities at Beach Candy such as Fitness Classes, Surf Lessons and more can be booked at an additional cost.

    The above list may not be comprehensive. The hotel can provide current fee and inclusions when you check-in.

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