Resort Details
- Cocktail lounge
- Complimentary breakfast
- Conference facilities
- Conference facilities
- Dry cleaning†
- Free high speed internet connection
- Free parking
- Front desk
- Game room
- Luggage service
- Cocktail lounge
- Complimentary breakfast
- Conference facilities
- Conference facilities
- Dry cleaning†
- Free high speed internet connection
- Free parking
- Front desk
- Game room
- Luggage service
- Multilingual staff
- Onsite laundry†
- Smoke-free property
- Tour/sightseeing desk
- Business Center
- Wedding services
† Fees may apply
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
199 reviews
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Jan 01, 2023We got robbed, terrible ownership and incredible bad experience…
We arrive at 5:00pm to check in for a couple of nights, they gave us Villa 101. As soon as we start un packing our belongings we notice that 2/3 AC weren't working, immediately we complain about the issue, then they suggested to relocate us in 2 other Villas. To make the story short, staff members gave us a hand with moving our stuff, including luggage, food, coolers etc. between the 3 Villas(they never gave us a key of the other one which I find it very odd) meanwhile we agreed that we would stay in they same one due to the fact that it was night already. Hours passby suddenly when it was time for bed, my aunt started looking for her belongings just to realize her luggage was missing. we started searching all over the place, both trucks nothing. Next day we run another search thoroughly but no were to be found. We spoke to the supervisor about the issue, however her answer was this: “we are not responsible for any lost or mis placed of your belongings” and that they had no proof of the bag ever entering, so we then asked if they could checked the vids cameras, their immediate response was “they are not working”. To the lack of accountability they gave us the number of the “owner” Chef Nelson Porta, we explained to him what was going on, and instead of offering us help, he gave us a last option to call the police, which we did. At the end of the day we got robbed, humiliated and even offended by the owner himself. I hope this can help anyone in the future who is planning on visiting our Nic. Avoid at all cost, better spend your money somewhere else, blessings happy 2023…😣
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May 31, 2021Nothing of resort
Stayed on 29th of May, 2021 - There is nothing but accommodations. Stayed in an apartment; no internet, no TV, no breakfast no any other kind of service. Room looked clean, but certainly not worth $100, maybe $30-40. Food was only available at La Vista Restaurant and Grill. Waited for food AN HOUR AND TWENTY MINUTES for two people and they still forgot part of my order (mushrooms). Meal cost $45 - too much for quality, price or service that was received. Menu in dollars.
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May 10, 2021
Advertised as open but everything is closed during the week
Booked through online site that said everything was open. When we arrived to check in the security guard was surprised to see us. They initially said they didn’t have my reservation but once they “checked me in” they told me that none of the restaurants were open during the week. She told me that we would need to drive I to town to get groceries if we wanted food there. I told her that we didn’t want to stay since it was a remote location and we would have to drive a large distance to get meals. I was unable to get a refund for the first night since she “checked me in”. 🤦🏼♀️🤯 we went back to Granada and stayed at a nice place near restaurants.
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May 24, 2020
Owneship is awful!!
This place is highway Robery,very expensive not even a five Star Resort and they charge More than the best hotel in Managua Intercontinental. the food by the so called chef Nelson is Worst than any no mame taquería in town. I do not Recommend!waste of money.
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Feb 11, 2020
Relaxation Plus
After being on the go for a week in Leon, it was good to slow down for a few days. Our group of 29 were pleased with the resort - but there are shortcomings. After the political issues of the last couple of years, the resort was not very active. The houses were huge and clean, with a great covered porch. The kitchen etc. was sparsely furnished. Good fridge, but no coffee maker, microwave etc. Likewise - no TV. The individual properties were effectively spread out on both sides of a road up the hill. It was fairly steep, and a good distance from the top where we stayed. The have a truck with seating that made regular trips, and which was available on demand. There were several pools on the property, and the staff was great. The resort was not quite what we expected, but we were well satisfied.
- Minimum Check-In Age: 18