Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2115 reviews
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Mar 23, 2025Beware-terrible !
Beware—this room is outdated and poorly maintained. The rooms are run-down with old, dark, and dirty carpets, stained curtains, and minimal amenities. The beds are extremely uncomfortable, and the sofa bed is nothing but springs. The kitchen is barely stocked, making it inconvenient for extended stays. On top of that, expect a steep daily resort fee and minimal housekeeping, even after a five-day stay. and $43 a day for parking While I love the Waikiki Banyan and its fantastic location, I highly recommend booking through VRBO for a better room instead of using Aston for a much better experience. Not worth the price!
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Mar 15, 2025The Waikiki Banyan is a classic Waikiki experience
The Waikiki Banyan is a classic Waikiki experience, with a prime location and a vibrant social atmosphere. However, potential renters should be aware of a significant drawback: some units still permit smoking. This can be a deal-breaker for many, especially those with sensitivities or families. The building offers standard amenities like laundry facilities, a convenience store, and parking (though parking can be expensive). Many units offer stunning ocean views, Diamond Head, or the city skyline. However, the presence of smoking units is a significant concern. If you're sensitive to smoke, you'll need to be extremely diligent in confirming the smoking policy of any unit you consider. If you can secure a non-smoking unit and you are looking for a social atmosphere, the Waikiki Banyan may be a good option. Be sure to research individual units thoroughly and read recent reviews to clearly understand what to expect.
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Mar 13, 2025nice Hotel and Service
Nice, large ocean view, one bedroom on higher floor with fully working kitchen. Very nice staffs. it is a very large hotels with many floors (38 floors for each of the two towers). however, there are only limited number or elevators and some of them were under repaired. Had to spend a considerable amount of time waiting for elevator.
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Feb 27, 2025
Skip this one
Very drab room. Bathroom wasn't very clean. Hairs on bathroom floor upon check in. Elevators were the slowest. Average wait time 10-20 minutes and then a longer wait because the cars were full. The pool is surrounded by cement. No plants to be found. I mean, throw a palm tree or 2 in a pot at least. When we checked out, there was a sign posted that pool is down for maintenance the last week of February. Very unfortunate for those staying that week. Good location for walking to most sights in Waikiki.
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Jan 26, 2025
No, just NO
We recently stayed at the Waikiki Banyan, and overall, the experience was very disappointing. The hallways, elevators, and common areas were outdated and had a dingy, neglected feel that didn’t create a welcoming atmosphere. Elevator situation is awful. Pool deck is depressing. We booked one room through VRBO, and while the room itself was clean and decent, the air conditioning unit leaked all over the balcony, rendering it unusable. There was a constant weird odor in the hallway all the time. The second room, booked directly through the Aston website, was in terrible condition — extremely outdated, damaged, and noticeably dirty. The rooms managed by Aston look nothing like the pictures on their web site. While one staff member we encountered was polite and tried to be helpful, they weren’t able to resolve our issues, Unfortunately, the other staff member one duty was rude and dismissive, adding to our frustration. We left feeling misled and disappointed. Given the poor condition of the property and the unprofessional attitude of most of staff, I wouldn’t recommend staying at this hotel unless significant improvements are made.