Atlantic Lux Hotel

Customer Ratings & Reviews

TripAdvisor Traveler Rating

393 reviews

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  Short cancelation of Reservation

  i used this hotel in 2020 before. it was good. so i did a reservation for 1 month in 2021. at the reception they told me we could not enter because my girlfriend lost her passport before. i had to pay a broker 1000 Us Dollar to get a new Hotel reservation in another Hotel

  Oct 18, 2022
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  Vulgar and not a 4 star.

  Right, not many hotels offer a balcony unless you go above 300 usd a night. This one does. Good points include the city view if you bribe the front desk. NB dont go through Booking.com or Amex Travel at 85 usd a night, go direct to the hotel on Wattsapp. 'Manyana'means you'll get a reply within 48hours....55 dollars a night!! The city view is fab, reminds of those posters you can get with time lapse photography. Its fabulous. However unlike top hotels the balcony glass is two way, you are as much on view as city is to you. Also its low, I would not let a 12 year old on it alone or a drunken sailor i.e.me.Thats where my praise ends, the novelty will soon ware off as your hotel with inadequate double glazing or sound proofing will capture every; lorry horn, music bus, drunken shouts, car beeps and colombian music from late night restaurants with ease and symphonic accuracy. We had the top floor, must be sheer hell for lower floors. There is a great Queen size bed but the doors and furniture remind me of mental facility. No bedside lamps, no switch to turn off one of two main lights, the lower light setting has the same brightness as a dental surgery. ...Why bother with the two I ask. The shower has no shelf to support toiletries. The breakfast is not 4 star, I know what a 4 star buffet is. Here you are rationed, its dished out! That is not a buffet! Breakfast all stodge, no meat as its expensive; cerial, bread, eggs, fruit but no chorisio, ham or any meat of any kind. Its cheap. Lastly it has a casino attached, why not a drug dealer, bottle shop or knocking shop to boot. Its got big rooms, cleaners excellent but how in hell it got 4 stars is beyond me. Its a 3 star, firmly in there.

  Jun 21, 2022
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  My review

  Upon a check in the sheets were dirty and needed to be changed Very humid and room had a moldy smell but didn’t observe any mold The door was very hard to open it was an electronic door and needed to double check and triple check to make sure it was closed because it kept opening by itself

  May 30, 2022
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  A disaster

  The room is just ok, breakfast is never enough so unless you plan to be there really early prepare yourself to eat leftovers. The service was not good and to top it off a friend was detained at the door like a criminal and not allowed to go up to my room even when I called the front desk. I would not recommend this place at all!!

  Nov 02, 2019
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  Not a 4 star hotel

  The staff is very nice and the location is great but that's about it. The bed is very hard, it's difficult to get hot water in the shower, breakfast is rather bland. The rooms had a musty smell even after being cleaned. Not bad for the price you pay but this is definitely not a 4 star hotel. More like a 2/3.

  Aug 21, 2019