Resort Details
- Various Onsite RestaurantsKukulcan – Main buffet restaurant offering International cuisine for breakfast, lunch and dinner. Dress code applies.Cozumel – Alternate main buffet restaurant offering International cuisine for breakfast and lunch. Dress code applies.Cozumel - A la carte Mexican cuisine restaurant for dinner. Reservations required and dress code applies.La Casita – 24 hr restaurant offering snacks and fast food by the pool.Piscis – Alternate main buffet restaurant offering late breakfast and lunch by the pool.Le Gourmet – A la carte Gourmet cuisine restaurant for dinner. Reservations required and dress code applies.Portofino – A la carte Italian cuisine restaurant for dinner. Reservations required and dress code applies.Mikado – A la carte Japanese cuisine restaurant for dinner. Reservations required and dress code applies.Mashua – A la carte Nikkei restaurant for dinner. Reservations required and dress code applies.Mediterraneo – A la carte Mediterranean cuisine restaurant for dinner. Reservations required and dress code applies. Reservations required and dress code applies.
Total: 13 restaurants, 7 bars and 2 swimming pools
- Various Offsite RestaurantsAlso, access to the following restaurants located at:Bahia Principe Grand Tulum:Thali - A la carte Hindu cuisine restaurant for dinner. Reservations required and dress code applies.Don Pablo – A la carte Gourmet cuisine restaurant for dinner. Reservations required and dress code applies.La Gran Tortuga – A la carte Brazilian Rodizio restaurant for dinner. Reservations required and dress code applies. Tequila - A la carte Mexican cuisine restaurant for dinner. Reservations and dress code applies.
Consult the hotel for hours of operation, reservation policies and dress codes (info.coba@bahia-principe.com)
- 24-hour front desk
- Babysitting†
- Bell staff/porter
- Bicycle rentals†
- Casino†
- Currency exchange†
- Disco
- Exercise gym
- Express check-out
- Fax service†
- 24-hour front desk
- Babysitting†
- Bell staff/porter
- Bicycle rentals†
- Casino†
- Currency exchange†
- Disco
- Exercise gym
- Express check-out
- Fax service†
- Hairdresser/barber†
- High speed internet access†
- Late check-out available†
- Laundry/Valet service†
- Medical Facilities Service†
- Parking
- Pharmacy†
- Safe deposit box
- Sauna†
- Solarium
- Spa†
- Sports bar
- Tennis court
- Transportation services - local area
- Wakeup service
- Whirlpool
- Business Services†
- Internet Access†
- From gazebos with spectacular views to white-sand beaches and manicured gardens, a variety of stunning settings are available for a dream wedding. Bahia Principe features customized services with a personal wedding planner to help ease your worries and plan each detail of your special day. We offer 6 different wedding packages, including a FREE one, for groups of up to 30 people (extra charges apply to larger groups). Contact gebsalesweddingscompmex@bahia-principe.com for more information.
† Fees may apply
- Boating †
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsiteThe hotel has available for the enjoyment and safe play time for kids a mini-club called "Bahia Scouts." The entire area is properly closed off for the children's safety and has shaded areas to protect them from the Caribbean sun.
The club is supervised by specially trained personnel who speak several languages make sure the kids are safe and having a great time with active and interactive games, while you are enjoying your free time.
The club also organizes evening activities including a children's show. Use of the children's club is subject to specific rules that parents must respect to guarantee their children's complete safety.
KIDS WATER PARK (with age and height restrictions) - Fishing †
- Fitness center on-site
- GeneralOrganized games and activities, access to nightclub, bikes (1 hour a day/client, on request), boogie boards on request, soccer, darts, dance lessons, foosball, table tennis, tennis court, beach volleyball, Kids Club, Teens Club, Kids Water Park, coconut hat making, Spanish lessons, yoga flow, arts and crafts, zumba, Tropical Party, karaoke, live music.
- Golf location (onsite/nearby) †27/18 HOLE AND A 9 HOLE PAR 3 COURSE
- Hot tubThe resort has 5 indoor hot tubs and 2 outdoor hot tubs.
- Motorized Water Sports †
- Pool2 Outdoor fresh water pool.
- Sailing †
- Spa †
- Teen programsTeen's Club
- Tennis courtThere are 5 tennis courts on-site.
TENNIS (1hour/client/day & on request) - Water activities-KAYAKS (1 hour/day/client & on request)-SNORKELING (1 hour/day/client & on request)-CATAMARAN (1hour/client/day & on request)-DIVING LESSONS (in pool & on request per customer and per stay )
- Golf †Golf course located within a mile of the property. There is a mandatory golf cart charge.
- ChapelThere’s a new built Chapel onsite for those couples seeking to tie the knot with a gorgeous traditional ceremony. This romantic Mexican flavor structure is located in the Hacienda Doña Isabel, it is a registered Catholic Chapel and has a capacity of up to 140 people seated. Mass services are provided every Sunday to our guests.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
17706 reviews
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Jan 19, 2025Amazing resort, fabulous time!
The good and the bad, a realistic perspective… Good - The entire resort is amazing, very large, a tropical feel. Coati and lizards everywhere, so much fun to watch. Staff work so hard, it’s so clean, so many large beautiful pools, fantastic music playing, entertainment at all hours of the day and night, food is great, and the best part .. no lounge chair games! There’s ssooooo many lounge chairs at the various pools and beach. I’ve been to multiple resorts and this is the first one where there were absolutely no challenges. Lots of towels too! This alone would have me coming back!! Check-in is fast and easy, the kids pool area is large and looks fun, there are many shops, and a trolley ride will get you to the must see Hacienda area! The trolley system is fast and easy and always someone there to help guide you. I enjoyed walking everywhere, it’s just too beautiful not to! Bad - The Coba beach area is very small, over crowded, rocky, and you can’t get food there. You have to walk the 10 mins back to Coba, or take the trolley back to get food. If you intend to be there for a long period of time, bring baggies of food from the buffet before you go. For these reasons, we paid extra to upgrade our wrist bands and we used the Akumal side which is larger, less congested, and we were able to use their buffet. For such a beautiful resort, it’s a shame Coba has such a small beach area. Bring water shoes!!! Fish everywhere, great for snorkelling! The rooms are outdated (didn’t bother us as they were so clean), but there is a shortage of electrical outlets in the room, so bring an extension cord especially if you need to plug something in bedside the bed. Overall, this resort is fabulous and such a great value for the cost. Don’t listen to the negative Nelly's. I would definitely go again!
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Jan 19, 2025You get what you pay for. Spend a few hundred dollars more for a quality resort.
We visited this resort for a large family gathering. I have visited several all-inclusive properties in the Cancun/ Playa Del Carmen area in the past 20 years , and have a fairly good idea of the general standards. First, the positives: Large resort/ very well maintained reception area and grounds. Lush vegetation and plenty of wildlife roaming the grounds. Good quality of food at the buffet and 3 restaurants that I visited. Self serve coffee/ cappuccino machines in lobby. Majority of staff were efficient and pleasant. Plenty of available seating at pools/ beach area. Bottled water provided in rooms on most days/ mini fridge in room. The negatives: Only 3 specialty restaurant bookings for a 7 night stay. The popular restaurants are usually fully booked by the time of check in. The buffet, although good, serves repetitious items and I suspect that it carries over food from previous sittings. The snack bar at the main pool is a joke. Food cart was closed for our entire stay. Food items occasionally provided next to the coffee machines were inferior. No room service. No pool or beach drink service. Long line ups at the beach bar where cheap alcohol is served with suboptimal hygiene. No food items prepared or served in the beach and pool areas. Dated room appearance with limited amenities/ hard beds/ very poor water pressure in faucets, including shower. No elevators in resort / accommodation areas. Measly stocked bar fridge. No snacks provided. Sprawling complex / be prepared to walk a lot. The biggest issue with this property is that it is not situated close to the beach. Trolley service is available but limited in operation. Sadly, a lot of the patrons do not believe in waiting in line, so getting a ride is challenging. When stating at the Coba, you are not permitted to access the facilities at the adjoining sister resorts, despite Air Canada Vacations online description.
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Jan 16, 2025Worst resort I ever go.
Worst resort I ever go. The food is terrible , Snack bar don't even have snack pass 10pm. I eat better in Holguin ,Cuba. Really far from the beach and all activities or expeditions. Renovation on the site at 1am is inconsiderable. The drink taste nothing or to mush the alcool. 90% of the staff don't even know what is a Cuba Libre. Save money and go to a real good resort like Occidendat X Caret !!
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Jan 14, 2025Amazing family vacation
If you are a positive person who is looking forward to an amazing trip and you aren't going into this vacation with the mindset of nit picking every single tiny thing then this is an amazing resort and don't let the badreviews scare you! First off, the upgrade is worth the money to have access to all the resorts so I would highly recommend doing that!! The food is amazing, the grounds are breathtaking, they work so incredibly hard to keep the grounds as pristine as they are and it certainly shows! There is a lot of wildlife which my family thoroughly enjoyed, however, if you look at wildlife as pests, or an inconvenience, or dirty, than this isn't the resort for you. but if you enjoy wildlife, then it's super cool to see. The pools are not heated not even the children's pool, which is totally fine. On really hot days it's so refreshing!!! But days where it's very overcast or cooler the pools were quite cold swim in. The beaches were beautiful, but they were a little bit rocky but if you have water shoes then it's not an issue! There are so many fish, which is really cool if you are into snorkelling!! The trollies were super convenient and we travelled with a double stroller so we needed a bigger trolly to travel from resort to resort, and even with us having to wait for select trollies that we could fit in, We didn't find it very long to wait for a trolley. Tips: - upgrade your bracelets to get access to all resorts - book a La cartes on their app 10 days in advance - buffets are so plentiful and hot at the beginning of meal times! So if that matters to you then go near the opening hours vs 30 mins before it closes. Great resort would be back again!!
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Jan 14, 2025
BEWARE OF THE REFUND POLICY
BEWARE OF THE REFUND POLICY!!! I made a deposit to hold my reservation (labelled fully refundable) and then changed to another property about an hour later (you read that correctly, same day) and after receiving a cancelation confirmation, have STILL not gotten my money back two months later! Beware!
- Advisory***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of $1.60 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of a minimum $1.63 Mexican Pesos (approx. $0.09 USD), per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- AdvisoryThe Guests of the Bahia Principe Grand Coba - All Inclusive only have access to the a-la-carte restaurants of the Bahia Principe Grand Tulum (Thali, Don Pablo, Tequila and La Gran Tortuga). They do not have access to the Monkey Burger nor the Las Olas Food Truck.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed