Location
Punta Cana - BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy: - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9998 reviews
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Dec 17, 2024World highly recommend it .
I'm planning another trip in February 2025 again, this time with the family. The clerk Manuela was excellent for recommending the upgrade to the junior suite, it's was way worth it. Planning to rebook the the same room again. Thx. to Manuela again Looking to see you again.
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Dec 15, 2024Needs improvement
So many issues. Mosquitoes. I cannot overstate how many I killed and how many bites I have. Waited 40 minutes to check in. Employees allow people to cut the long line to ask questions instead of waiting in line. No one explained the shuttles, restaurants, activities etc even after 40 minute wait for check in. I was surprised when security stopped me from eating somewhere because no one told me I couldn't when I checked in. They tell you to use the app but the free wifi is terrible. A fight occured and it took security almost half hour to show up. Had tummy trouble. Saw a bartender licking honey off his fingers and not wash his hands. The drinks at the pool were disgusting but the lobby bar had great bartenders. The property is beautiful and big. The entertainment is top notch and some of the restaurants are amazing. They just need to do fogging for mosquitoes, do some food safety training, train on customer service, offer staff some basic English lessons for free during work hours, learn how to work a line and make different lines and don't let people cut the line and retrain housekeeping. We didn't have shower gel for 2 days even though they supposedly cleaned our room. I'm sure there's more I can't remember but I won't be back.
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Dec 14, 20241st trip to DR
The basics rooms needs to be upgraded. Please spend your money and upgrade to the newer rooms to avoid any disappointments. Carmen is an absolute god sent. If wasn't for her, my trip would have been ruined. Beach and food was excellent. You're just a # , noone really goes out of their way to speak with you. The bellboys and beach towel staff are friendly. Lots of mosquitoes, definitely walk with repellent. I did and only got 1 or 2 bites. Beach were good, last day had lots of seaweed. If you're not up before 8am, you will not get a pool or beach chair. I had to be up at 6:30am daily, which i hated. Entertainment was excellent and they worked really hard. It was fast and easy to get to and from your rooms to the restaurant or beach as the carts passes every few minutes. They are very accommodating and most of the drivers are friendly. AGAIN...WALK WITH REPELLENT. VERY IMPORTANT!
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Dec 14, 2024
Fantastic trip to DR. Would return to this resort
Great vacation, large resort but always shuttles available to take you from lobby to beach. If you walk it’s 10 minutes at a slow pace. After all I ate the walk was pleasant. Entertainment team was great, activities every hour and not too pushy to participate. Food was good at the buffet, not too much rotation but always lots to choose from. Service for drinks was slow for all meals here. For the a la cartes we chose Brazilian (excellent), tappanyaki (excellent) and Mediterranean (excellent). We heard the Italian wasn’t the greatest so glad we avoided. Service for these was excellent. Pools were all good; need to get towels down by 7:15 to get your choice of chairs. Beach was excellent. They don’t clean it daily so the seaweed builds up with the tide but then goes away for the afternoon. If you want chairs here go by 7 am Room was very nice. We had a double room for the family, 3 beds, 2 washrooms. Best room I’ve stayed in (building 24) Little one took advantage of kids club a few times, she had lots of fun, they put pinneys on the kids and really watch them close.
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Dec 14, 2024
My Stay at Bahia Principe:
Great place to visit with families and friends. The amenities are amazing and the facilities offer a welcoming atmosphere. I’ve had a pleasant experience and I would definitely recommend to others. During my next visit to Punta Cana, I may consider staying at Bahia Principe for a longer stay.