At the Bahia Principe Luxury Akumal, experience the essence of the Riviera Maya in a beachfront setting with a touch of luxury and exclusivity for everyone. This hotel features an Adults-Only area. Located in the heart of the Riviera Maya, near a beautiful Caribbean beach of crystal, clear waters and surrounded by the lush vegetation of the tropical jungle. You can get even more out of your vacation with a round of golf at the professional course on site at the Bahia Principe Riviera Maya resort (fees apply). Stay at 1 and Play at 4: Staying at Bahia Principe Luxury Akumal, you can enjoy the facilities at Bahia Principe Grand Coba, Bahia Principe Grand Tulum and Bahia Principe Luxury Sian Ka'an (buffet restaurants excluded). In total 24 restaurants, 25 bars and
It's ideal for:
Active people who want to get the most out of their time in the area, with an exclusive atmosphere and premium services.
FREE unlimited WI-FI throughout all areas of our hotels.
Location
TulumProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
14243 reviews
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Jan 21, 2025Walmart of hotels. Not a luxury experience as marketed.
Old dated hotel. Staff is friendly but they don't have much to work with. Walls are thin , plugs are falling out of sockets. Can't get reservations for Ala Ca rte Restaurants that were never 1/2 full. Which forces all of the guests to use the basic buffet.
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Jan 20, 2025
Very good Resort for the value
My husband and I stayed at the Bahia Principle Luxury akumal. Our vacation was very good. Service was fantastic. Grounds we're very clean. Hotel staff we're excellent. Only a couple off we we're happy about. Not enough plugs beside our bed for cellphones or sleep machines. Bed was very hard to sleep on. Sore back very morning. Thank you to the maintenance staff for making a long cord for our sleep machines. Food was excellent from the buffet and the steak Restaurants. Japanese Restaurant was very good. Drinks we're a little watered down. There need's to be more Entertainment at night. Not enough going on after 11:00 pm. Resort need's a night Club. Our stay was from October 31- November 13th 2023
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Jan 20, 2025A relaxed vacation with a caring staff
If you think a five-star resort is a Ritz-Carlton or something similar, this isn't for you. But it's got beautiful pools (in an "adults only" section, where we were, an Infiniti Pool), lots of restaurants, a nice beach and, most importantly, a staff that truly makes you feel like a guest. Special shout-outs to the Guest Experience staff for the Junior Suite Deluxe Oceanfront buildings (we were #82), Mariana, Carolina and Cesar and, when there were glitches, to Luis at the front desk. Having said that, set expectations. For instance, reserve restaurant meals as soon as they permit. There are four resorts, with close to 3,000 rooms, and reservations fill up. Restaurants vary in quality: the Mediterraneo was excellent food and service (thanks, Cesar); Mikado, served alleged Pad Thai that tasted like a Chinese take-out place dumped soy sauce on noodles and green paper. Read lots of reviews. Yum restaurant is a cafeteria with an enormous selection of food. Breakfast at Kapok near our building was a diverse buffet, with everything from tropical fruit to eggs, meat, etc., though I don't think anyone chose the beet juice. At all restaurants, drinks are free, as are snacks and coffee, such as a cappuccino place in the lobby. The tour I took from the vendor in the hotel lobby to snorkel with the turtles at Akumal was convenient to access and a terrific experience. However, the directions to the meeting place were so skimpy ("Go left from the pool," with no guidance on how long a walk) that I almost missed the tour. Meanwhile, iIf the biggest luxury is silence, there was a constant playing of rap and drum-beat music in all the pools. (Hint: The "adults only" luxury crowd was not that age group, though staff was.) Beach near us was rocky; a different beach does not. Nice views of fish and pelicans in shallow water.. Our room was clean and comfortable, but be aware that two twin beds (a bit larger than standard) are often what you'll get, and that "ocean view" may require looking beyond a restaurant in front of you. With those caveats about realism, my wife and I would recommend this as a memorable, relaxing vacation spot, whether as a couple or with family, at an extremely reasonable price, with a caring staff, and without any pressure to spend on "extras" like wine or spa care.
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Jan 20, 2025
Fun Vacay 😀
Great hotel, huge facility, fantastic staff and beautiful location in the land of the jungle! (Hour and a half or more from airport) Grounds are stunning! Many pools, clean but cool (I think because cooler weather just before our arrival) very refreshing in the 30 degree weather we had 😀 Beach and ocean was a beautiful site to look at however if you are a beach baby bring your water shoes for walking and entering in and out of the rocky ocean. Being titled a luxury resort was a little overrated as many rooms are very dated however spotlessly clean with comfortable beds, pillows and bedding! Food and drinks of any kind was endless!
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Jan 20, 2025Moldy rooms and slow service.
Went for a friends wedding. The rooms in villas are very dated and falling apart. The rooms all smelled musty and mold was visible. It’s clear they have not put any money back into the rooms as all of our friends (30 of us in our group) noted the same issue in every room. The pools and beach were decent but service at the bars and beach areas was non existent for the most part. The buffets had a large variety but labels for food were non existent or in the wrong spot. The restaurants if you could get in were very good although unless you book in advance of your arrival the chance of getting a reservation are very limited. I would consider looking at a newer resort if you are expecting a five star experience.