Bahia Principe Luxury Runaway Bay is situated in the heart of Runaway Bay on a beautiful site on the northern coast of Jamaica. It combines Victorian style with soothing colors and a warm, inviting atmosphere. The hotel offers 525 Junior Suite Deluxe rooms featuring garden views, ocean views or ocean front. Experience the exclusive services at the most luxurious brand of Bahia Principe, exclusively for adults. You'll also have access to all the services of Bahia Principe Grand Jamaica. Come and find your place in the paradise of Runaway Bay. Unlimited à la carte dining at specialty restaurants of the complex (subject to availability), wide selection of international and premium liquors, exclusive beach and pool bar service, unlimited drinks at all hotel bars with a large selection of domestic liquor and beer and free 24-hour WiFi throughout the hotel
It’s ideal for:
Travelers who want to experience Jamaica from a more exclusive perspective. Those who appreciate quality and attention to detail, as well as an extra touch of luxury. Demanding customers with high expectations.
FREE, unlimited WI-FI throughout all areas of our hotels
Please contact the hotel for additional information regarding business services (gebgroupsbpjam@bahia-principe.com)
Location
Runaway Bay- BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
5555 reviews
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Jan 19, 2025Beautiful but NOT luxury.
Beautiful ,but there's nothing luxurious about it. They have very minimal entertainment. Prepare to be bored at night if you like entertainment. The food was terrible. They had the same menu EVERY breakfast, every lunch, and every dinner. Our room had a moldy smell the entire time , and little black flies flying around everywhere in the room. 5 restaurants, but they were not all open, only 1 or 2 a night. With the exception of the buffet restaurant.. you need to make reservations before you go to the resort if you plan on eating somewhere besides the buffet. We were there for 4 days and never was able to get a reservation. And they kept saying the hotel was empty because of the time of year. One restaurant was half empty at 7 pm, but they didn't let me in because we didn't have a reservation. If you reserve and cancel, there's a $20.00 fee . The people are amazing. Having said that. If you are used to LUXURY, this is not it. Go with low expectations, and you will be fine.
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Jan 19, 2025Misleading to say the least
Reserved our trip through the Bahia Principe site online (along with communicating with their reps via the phone) BUT found out when I came home to file a complaint that it was actually booked through Expedia. Expedia is NOT mentioned on the site or any of my paperwork. Planned this vacation for my 60th birthday with my adult daughter. First our flight was delayed 2 hrs and 17 minutes because it was not scheduled for take off! How can a full plane not be on the flight schedule? Our all inclusive adult vacation said transportation from airport to hotel and back was included. We were charged $155. After filing a complaint they said this was a "surcharge". If that is true then shuttle service is NOT included as stated in the documents and confirmed via phone calls (2) that it was included. Our check in took 35 minutes and we were the only people in line. Arriving late 9 pm, long check in we now scurry to find food. When getting to our room we find mold along the inside of the shower and in the toilet room. There was also a sagging ceiling panel over the tub that also had mold on it. There was a slipper under the bed (the bed sits high so it was visible when walking into the room) so obviously the room hadn't been cleaned thoroughly. We had the bonus of crying children two mornings in a row in our ADULT ONLY resort. The apparently is a magic line that children aren't to cross over, keeping them out of the adult only area. The family resort and adult resort are truly NOT separate as I was led to believe. We had to share restaurants with families. I love kids but my grandchildren weren't with me and thus I selected adult only. We had a flood in our bathroom and no one came to help clean it or figure out what happened!!! We had to find towels to replace the ones we used to clean up the flood. We did try to get towels thru room service but when we hit the 4 hours mark of waiting we found a staff member to get us towels. The shower gel dispenser wasn't working and the shampoo dispenser was broken and on the floor of the shower. There was evident damage to furniture and counters, horrible visual for the price we paid. The window curtain was ripped so we could not block out the daylight when wanted. The bar was not restocked daily, we had to run someone down for that also (several times). There was a fire in the bathroom outlet. It took 1 1/2 hours for someone to look at it!!! There could have been wires burning behind the outlet and it's like they didn't care. Our reservation was for two double beds, all they had was a king. Good thing I was with my daughter. They never did change our room to two doubles as they said they would. The coffee cups in the room apparently aren't to be taken out of the room by room service when they retrieve dirty dishes. Got my butt reamed for that!!! Is it my responsibility to tell room services not to take the "room" cups. A private beach NOT...security at each end of the beach BUT people in there trying to sell you "smoke" everyday. They come right up to you and try to make a sale. I went there to relax not be approached by people selling stuff. There was a prickly fruit on the buffet that NOBODY could tell me what it was. Was it supposed to be on the buffet line, was it edible? In the end, was NOT worth it. Would not recommend this resort to anyone. In April I took an all inclusive, adult only trip to Cabo and it was flawless for much less money.
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Jan 19, 2025Great stay, great staff, Spicy D is the best
This was our second year staying at Bahia and most importantly, the staff if absolutely wonderful! They are kind and caring, friendly. A special shout out to Devon (aka Spicy D) who was our Guest Experience person both years. We kept in touch with him through the year and were so glad to see him again. We had last minute weather changes and arrived a day early (missed our trip to Negril). Spicy D was there when we arrived and helped smooth it all out. We also had some issues with housekeeping and a minor plumbing issue. Nothing huge but again he helped solve the problems. Otherwise it's a beautiful resort and a very nice stay.
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Jan 14, 2025
It is nice but everything is in slow-motion
The resort is very nice and very big, that means a lot of walking and stairs to go through if you have mobility issues then that would be a challenge. there are smokers everywhere even though smoking is only allowed in designated area and you can smell what is being smoked from miles away ( it is very easy to obtain too just ask the extra friendly staff and they will get you a bush, one thing you should know there are no rolling paper so if you are in to that you should definitely bring your own or you would be smoking the KFC fries bags! no joke.) the staff are nice but on very slow-motion and try to avoid doing things as much as they can and if you get frustrated with the slow speed of progress they keep repeating " it is Jamaican time " which is ok if you are from there but if you are there for only few days every day things are not done is one less enjoyable vacation day for you. we had an issue with one of the rooms and after going to front desk from 8am we were promised the issue would be fixed by the supervisor at 4:30 pm only to find out that his shift was done at 4 and he was basically passing us to deal with the next shift starting so he doesn't have to deal with it and that was very disappointing giving the hotel is claiming to be a luxury hotel. the food and drinks were good and widely available only there were some lineups at the main buffet in the pastry section since the person making chirus was very flirtatious with guests so he kept chatting with all the girls therefore slowing down the movement of the line, if it wasn't for my kids I would have skipped it. there was a boat that had serves lobster by the beach but you have to swim to it, it was ok for the experience but nothing special, it is not part of the hotel so you have to pay for that and it is priced for tourists.
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Jan 13, 2025bloody amazing place, with even better staff
We came for 11 days on our honeymoon and had THE best time. The staff are the most attentive, beautiful and vibrant souls I have ever experienced. The room service was included which I found incredible. Our room was clean and spacious The food was delightful and so much choice, I am sad I'll have to go back to cooking tomorrow, I have never seen such a wonderful buffet before and the a la cate restaurants were fab too - we particularly enjoyed the Rodezio! The staff which really stood out to me were the beautiful man in the towel hut in the lux side, he gave a friendly welcome every morning and has just the most wonderful smile Also all of the entertainment team on the lux side, every day bringing the vibes and fun. Andre took us on a fab bike ride, Crazy legs and the other boys entertained us with the best dancing ever and the girls were just amazing. They work such long hours yet are a vibe day in and day out. You all made our honeymoon so amazing. Thank you for making our honeymoon so special, I left a piece of my heart in Jamacia and will be back to claim it hopefully soon