An exclusive luxury hotel in the Mayan jungle where guests experience personalized attention and service. Sian Ka’an: the origin of the sky, as referred to by the ancient Mayan. This is the best way to describe the Caribbean celestial soul where its minimalist decoration reach perfection in the jungle effervescence of the Riviera Maya and the iridescent waters that bathe it. This adults-only gem of the Riviera Maya features this Caribbean haven’s pleasures. Play a round of golf at our own professional golf course (fees apply) while enjoying the most luxurious brand of Bahia Principe. Stay at 1 and Play at 4: Staying at the Bahia Principe Luxury Sian Ka’an, you can enjoy the facilities at the Bahia Principe Grand Coba, Bahia Principe Grand Tulum and Bahia Principe Luxury Akumal (except buffet restaurants). For a total of 24 restaurants, 25 bars and 12
swimming pools.
It’s ideal for:
Travelers who seek something special—a luxurious, exclusive retreat. Those who prefer seclusion, as a solo experience or in the company of their partner.
FREE, unlimited WI-FI throughout all areas of our hotels
Please contact the hotel for additional information regarding business services (gebgroupscompmex@bahia-principe.com)"
Location
TulumProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
10011 reviews
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Dec 23, 2024Luxury my a**e!!!!
This hotel has many good aspects but also many bad. The word luxury needs to be removed from the hotel name. Using the word luxury is false advertising. It may have been luxurious in the past but not so anymore. The hotel is in need of a full refurbishment. It looks tired and dated in comparison to its' sister hotels. It's the first time I've been to an adult only hotel and felt like the poor relation. Now let's get onto the white roller blinds in the room! Whichever interior designer thought they would be a good idea needs sacking!!!!! They are frustrating because there are 6 blinds in total. They are dirty, rusty and don't block the light out properly. I understand they've gone for a minimalist look but they've gone too far. The room looks more like an office than a luxurious boudoir. We had to get maintenance out a few times because we had no hot water. This was usually in the mornings and late evening. There is nowhere to dry anything. There is one towel rail in the bathroom and a hook on the back of the door. No washing line in the shower and no airer on the balcony. I forgot my shower cap and thought ' I'll be ok,you always get one in the bathroom ' but no. The food in the buffet is really tasty with a good choice but it's all cold. I know it's difficult to keep buffet food hot without it ending up overcooked but this was ridiculous. Thankfully the a la carte restaurants were fabulous. The choice of restaurants throughout the whole resort was amazing. We only actually ate in the buffet 3 times throughout our 12 nights. I was underwhelmed by the beach. You absolutely need beach shoes to get into the sea except at the privilege section. That's the best bit of beach but no loungers for those of us in the cheap seats. Loved watching the pelicans fishing. The adult only infinity pool and restaurant right next to it was great. The staff are fantastic. They are so friendly and can't do enough for you. There is very little wildlife here. I loved seeing the array of creatures on my last visit to Mexico so was very disappointed. It sounds like I've not enjoyed my holiday but I have. It's just not been quite what I expected
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Dec 23, 2024
Luxury should be removed from the title.
Had a great holiday and ate in some excellent restaurants but I'll do a pros and cons list. PROS A Al Carte restaurants. Peaceful quiet hotel . Staff. Train to joining hotels. Swimming pools. Cons Stoney adults only beach. Hotel looks scruffy. Dated hotel rooms Awful dirty roller blinds in room. Tepid food in buffet. Often No hot water in morning.
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Dec 22, 2024
Pre Christmas break
The hotel itself is dated. Activities are few compared to the other hotels, however, it is an adults only hotel so no children crying. You do have the ability to go to the other sites and have meals in those restaurants. For us we found those restaurants very nice, however we rarely found the food hot, especially at the buffets. I would like to thank Katia who I did a workout with. Would highly recommend that activity.
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Dec 20, 2024
Good resort for relaxation and golf
We stayed a week at Sian Kaan in mid December as a couple primarily as a golf vacation. We checked in on-line before arrival and were automatically given reservations for the a-la-cartes which we could then modify or cancel through the app which was very handy. We were in a second floor room in block 1 and generally happy with the room. It is a little dated but VERY spacious and was in good shape. Our hot water was slow (had to run taps for a while) but that was our only issue. Air conditioner worked surprisingly well. The food was a little disappointing in terms of quality but we never went hungry. The service was excellent and friendly across the board. The pools are quiet and have plenty of loungers and shade so that was a big positive for us. Overall. we thought the hotel was a good value when compared to similarly priced all-inclusive hotels for people looking for that smaller resort experience and/or proximity to a great golf course.
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Dec 19, 2024Relaxation but Desperately needs a Refurbishment.
Returned to this hotel after twice visited in the past several years Check was smooth and requested block 26 was honoured. Our top floor standard room was very dated but everything worked apart from problem with the safe which was quickly fixed. The staircase leading upwards was generally filthy though and definitely needs a proper handrail fitted in the future. The food here generally was good with the best being the lunch selection and some of the Al La Cartes where tasty and some not so with the Steak house on the infinity pool coming out best for us. The Entertainment was decent with a good mixture of music and acts to suite all tastes. The drinks in Mexico are generally weak but we did have a few problems finding a good Rum in some locations but here at the Sian Kaan we did get what we wanted via our favourite barman Randi and genuinely speaking we were happy with the overall selection. This hotel is great for relaxation but has in our opinion now reached the end of the line and desperately need a refurbishment. Once this is done we would return.