Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
10129 reviews
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Apr 09, 2025Amazing get away!
Hubby and I did a quick little 5 day get away and we had a wonderful time! All of the staff was great (minus one little incident at the Akumal resort). The resort is BEAUTIFUL, jungle escapes while being minutes to the beach and ocean! The a la carte restaurants were wonderful, although very difficult to book as reservations fill quick. We typically ended up booking day of between 3-5pm once there had been some cancellations. The buffets always had quite the variety of options to choose from as well. It’s really nice that the “all inclusive” extends to the other three resorts on the property - we were never lacking on anything! The shuttles that take you between resorts is perfect. We would highly recommend to anyone looking to travel to Mexico!
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Apr 08, 2025
Relaxing week in the Mexican Mangroves.
On a recommendation from our travel advisor we booked this as a late winter getaway as a place to relax and destress. It was exactly what we needed. The secluded location in the jungle had a sense of serenity and calm whenever we wanted. The close access through provided shuttles had us beach access and a different vibe whenever we felt like a change. Adults only kept it relaxed and the ala carte options through all 4 resorts meant dining was always new. Never had a bad meal and enjoyed the service and hotel staff and amenities. Only our second time doing all inclusive and if we decided to go all inclusive again would definitely return. The rooms were clean and comfortable and nothing was far from our room. Staff were friendly and helpful. We are not beach people but enjoyed walking the beach and watching the waves crash in from the gulf. Lots of pools and seating for those who want to work on their tans. The grounds are well maintained and there is wildlife all around , with a large Iguana hanging outside our room all week. If you are looking for a relaxed home base with access to more party gives on demand would recommend as a place to spend a week.
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Apr 08, 2025
Amazing staff
This was our 9th visit to Sian Ka’an and although this is not the most luxurious hotel in the Riveria Maya Bahia Principe resort what it lacks in furnishings + facilities is more than made up by the very personal service, care + attention given by the staff. In particular EstaFany + Rodrigoz Guest Services. All the staff at the hotel work so hard to make sure guests have a wonderful holiday.
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Apr 08, 2025
Recent trip to Sian Ka’an Resort
The resort is visually stunning. It is impeccably clean. The rooms are very nicely decorated, simple and very comfortable bed and pillows. The drinks at the bars are fantastic as are the bartenders and all the service staff. The food is great leave you wanting for nothing. Beautiful pools and the scenery is just incredible. The people who work for the resort are incredible welcoming and friendly. You can also visit the sister resorts for their pools, beaches and a la Cartes so there is loads of options. I can’t wait to go back.
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Apr 02, 2025
Amazing experience and we cannot wait to return!
Our stay at Sian Ka’an in Mexico was absolutely incredible! From the moment we arrived, we were blown away by the excellent food, amazing service, and fun entertainment every single day. The resort felt welcoming and safe as a gay couple, which made our experience even more enjoyable. The variety and quality of the food were outstanding, with so many delicious options to choose from. Every restaurant we visited impressed us, except for one night at Dolce Vita, where the service was lacking—though the food itself was still great. Beyond the dining experience, the entertainment was a highlight. There was always something fun happening, and we met some amazing people along the way. The staff truly go above and beyond to make guests feel special. We cannot say enough good things about Sian Ka’an. It was the perfect mix of relaxation, adventure, and luxury, and we would return in a heartbeat!