Located on one of the most impressive beaches of the Caribbean and surrounded by the legendary beauty of the Riviera Maya, the Barceló Maya Palace 5-star hotel is a spectacular luxury resort with exclusive services.
All of its rooms are Junior Suites or Suites, all of which offer luxury details and comforts to guarantee an extraordinary experience.

The hotel has 6 restaurants, all with a view of the Caribbean Sea. Buffet and à la carte restaurants specialising in Brazilian, French and Caribbean food (seafood) among other global cuisines. Everything falls under the Barceló All Inclusive program and is of exclusive use for the guests of this hotel.
The excellent facilities of the complex include 3 spectacular pools, one for adults only and one water park for kids. It has a fitness studio, shopping centre, U-Spa, a U-Kids Spa and a miniclub. Sports enthusiasts can train in the sea or in the special sports areas. At night, you can enjoy a magnificent range of leisure and entertainment options.

- Gift shop
- Transportation for guests within the complex

Please note - All services are subject to availability and changes without notice.

Location

Riviera Maya - Beach
Cancun, Mexico (CUN) : 60 miles

Property Information

Year Built: 2007
Accessible rooms: 8
Floors: 3
Total rooms: 756

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory The Municipality of Solidaridad will be charging an Eco Tax of 26.06 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy- Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.


Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 17747 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Good place for family with kids of all ages

    Very Clean resort: rooms, pools, beach, restaurants. Variety of good entertainment: different concerts every night, daily pool activities for kids and adults, own discotecas for adults and kids, mall for shopping, own dolphin’s show, zip line park, go cart park, own pier with different ocean tours, turtles in the ocean in swimming distance, coral spots, amazing spa with different saunas.

    Nov 24, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Beautiful, great experience

    I was there for a large family trip and had a fantastic time. The rooms are clean, the courtyards are welcoming, the beach is beautiful (with plenty of palm-trees for shade), the food at the buffet is great (especially the fish and fruit), and the entertainment staff is fantastic—Johnny specifically immediately remembered my name and led some excellent activities, including zumba and a game of water volleyball using a giant beach ball.

    Nov 24, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great resort

    Great resort. Had a great time. Erika and Alihandjro at the brasserie French restaurant were great. Maria Perez at the coco bar was great. Alicia at the u spa was wonderful - fantastic deep tissue massage. Pool and ocean were great. Buffet food was really good.

    Nov 24, 2024
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    A So So visit. Will be going somewhere different next time

    Wasn’t impressed this time. Fixtures falling apart . Lighting falling apart in the pool. Elevators broke . Room key scan didn’t work. Paint peeling on stuff. Rude staff. Room friges not stocked. For our 8th time it was a big disappointment!

    Nov 22, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    10/10

    Outstanding everything!! Food, service, facilities, it was amazing!! I would Highly recommended. Our stay was 20/10!!

    Nov 19, 2024