Barceló Huatulco - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

9363 reviews

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  If you like the heat ho to Haultuco

  Out of all the all inclusive places I've stayed. Have to say the food was pretty good. Location good with a few stores across the road, restaurants and pharmacy I think the resort is dated, cleanliness was really good The pool service was awesome thanks to Fernando Pool activities great with Armando, but if you're in the adult pool you could not really hear their announcements or music. I feel if your looking for pretty quiet place with not a lot of entertainment, this is your place. Entertainment is only from 9 to 10 and some quiet music in the lobby. We were told foam party pool day on Saturday. Had a boat race was fun but no foam party, told not enough people. Our biggest negative was my friends had to move rooms 3 times in a one week stay. Not ok Paid for full ocean view premium with upgrade with 2 beds, first night got ocean view, couldn't see pool because of trees and 1 bed. Upon speaking to guests who checked in the night before got ocean front 2 beds not king. Long story short u should not have to move 3 times. The young woman at premium check in was very kind and tried to help but the upper management was not understanding and was more concerned about guests arriving in 4 days. So after moving twice, on day 5 they had to move again. Take not one building is even numbers the other is odd. We were not greeted at all, found the premium lounge, got checked in and was not told where to go to find our room. We wander for a half hour before taking our luggage back downstairs to find out we were in the wrong building. Shopping in Santa Cruz is awesome Shopping in La Ceta pretty busy, dirty Premium is offered late check out but when I asked we were not allowed. My recommendation is the upper management care for the guests who are there (not the ones arriving in 4 days) ( understand moving 3 times in 7 days is not going to get u a good review), greet the premium guests and make sure they know where they will find there room. No AC in the elevators and our room AC could not be adjusted. If you like the heat all day and night go to Haultuco I would go to Haultuco but would stay in Santa Cruz

  Mar 07, 2025
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  Barcelo Huatulco and Huatulco area are excellent

  Hola Amigos...My wife and I just returned from our stay at the Barcelo Huatulco from February 23, 2025 thru March 2nd. We read numerous Trip Advisor reviews of Huatulco resorts and chose the Barcelo. We are very happy with our choice!! We are frequent travelers with a diverse experience 46 year travel base so I am providing what I hope is a fair objective review. I think this resort is a strong 4 1/2 to 5 * resort. In my opinion this resort is extremely well managed. The General Manager who we had an opportunity to meet and chat with Esav Navarette was extremely professional and assisted us with some particular requirements; it is apparent that he runs a tight ship. Also, Etanislado Valovinos who was frequently circling assuring service and touching base with his clientele, well done. 1) Food and bars are quite good. Four a la carte, a couple of snack bars and two buffets. I have had larger and smaller buffets. The food was very very good. Quite frankly if you can not make a nice meal out of the buffets or a la carte, you are not trying. We had chicken/ beef/ pork/ fish that was amazing, well flavoured. Some dishes suited our pallet and some we did not enjoy as much.. The same can be said for many of the dishes. Please keep in mind this is a Mexican resort cooking for Canadians, Columbians, Europeans, others and Americans........ many different pallets to please. You are away in a vastly different culture so try new things some you will like and some maybe not so much. Usually, a pasta bar on the go, fresh grilled meats and/or fish, so always a selection. Fresh eggs cooked to order at both buffets every morning. We had very good service in all of the restaurants. At the la carte restaurants really same thoughts with good variety and choices. Big shout out to the Italian Restaurant. We had excellent service and drinks at all the bars. We visited every bar and restaurant at the resort and we have no complaints. Good service, alcohol, variety of specialty drinks etc... try the Mezcal. We got to know some of the bar teams toooo well but made some friends and shared some laughs. Special shout out to Lobby Bar; Herman Perez and Carmen Velasquez who made valiant attempts to keep us hydrated. Servicio excellente 2) Rooms are nice and grounds are clean and beautiful. The beds in our room were excellent, The air conditioner worked well and quiet. The cleaning service was consistent and very good. 3) All buildings were in good condition and clean. Always staff around cleaning and picking up after the clientele. Front desk staff always helpful super quick and easy check in and check out. Hassle free. 4) We attended a couple of the shows at the main amphitheater and I thought they were quite good. Live band with singers and dancers. We did find and enjoy their small house band that played at the lobby bar and another band that played at the pool area one day. 5) This resort is really to conducive to meeting new people / new friends. Approximately, 70 to 80% Canadians at this resort. The entertainment staff were very good at promoting participation in aerobics, pool volleyball, beach volley ball and water polo etc... Music here was very good. Not super load techno pop all day long. Genre variety and reasonable varying volumes to suit. Mucho gracious Fernando and Joshua. 7) The Oaxacan / Mexican people are (bonita) beautiful. Quite friendly and excellent service.....but please remember you are in their country you have to make an effort as well. We try to speak Spanish as much as we can and the effort is always appreciated. We are no bueno at espanol .... but we try.....LOL 8) We hired the services of Juan Valdez Reyes(958-128-8781) to explore off resort. His service was excellent with reasonable and fair rates. We visited some places that do not see tourists as regularly. Everywhere we went the local people were friendly and good to us. In summary, I think this is a solid 4 1/2 * resort. We are already planning to return with some other friends and family next year. Please feeI free to contact me if you have any questions. A mi nuevo Mexican amigos and amigas......mucho gracious.......Roberto & Victoria More Date of stay: March 2025

  Mar 06, 2025
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  Huatulco February 11-25

  Excellent resort. Small enough to get around easy. Food was better than we expected. Drinks were great. Most of the service was great, staff seems to really care what they were doing. The only downfall was there were not enough chairs in the shade around the pool. My husband had to get up at 5am to secure a spot for us. Will be booking here again next year!

  Mar 05, 2025
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  Barcelo Huatulco!

  Nice winter getaway! Lots to do on and off the resort! Very clean and courteous staff. They make the most of your stay.

  Mar 05, 2025
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  My stay

  It was a very lovely beach. The food was ok. The room was kept nice and clean. Bed was hard. The fridge was kept stocked the entire stay

  Mar 04, 2025