Resort Details

Dining
OnSite Dining
  • Bar Plaza Mexicana
    Enjoy the live show and delicious drinks.
  • Caracol Pool Bar
    Drink and get refreshed inside the pool.
  • Caracol Restaurant
    Snacks and refreshing drinks to enjoy at the poolside. 
  • La Fontana Restaurant
    A restaurant specializing in Italian cuisine.  
  • Lobby Bar

    Afternoon and evening cocktails in a relaxed atmosphere with entertainment. 

  • Miramar Restaurant
    Delicious and fresh buffets in the swimming pool area with a beautiful view of the sea.
  • Sanca Bar Night Club

    The live music from the best band around is guaranteed to get you on the dance floor.

  • Seafood Restaurant
    A la carte seafood specialty restaurant.
  • Sushi Bar Kyoto
    Enjoy the intimate atmosphere of our magnificent sushi bar inspired by Japanese culture. 
  • Veranda Restaurant
    Enjoy different themed buffets each evening, as well as the excellent and varied breakfasts at this informal restaurant in the Atrium Lobby.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 9434 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Marvelous, maravilloso

    Lilibeth y Brenda at the spa , were amazing and superb, my body feels better then when I came in . 10 out of 10 best treatment massage ever. We are coming back again before we check out. Gladys y Diana nos ayudaron con servicio excelente y amable , very friendly

    Apr 05, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Nice gift shop experience.

    This is only for Cecilia from the gift shop was great. She provided amazing service and friendly, courteous, did her best to make our purchase a good experience. More info to come later. Making a list next might not be a 5 start. Still 2nd day out of 14. We’ll see if they correct anything.

    Mar 30, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    The Mexican Sun

    Beautiful but could use some improvements. We always could find a lounger at the pool or on the beach.

    Mar 28, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Smokers Paradise

    We definitely recommend this hotel but if you don't like to be around smokers then you won't like it here. They basically welcome it with ashtrays on every outside table at the lobby bar but with the doors wide open the smoke is blown inside. We were ocean front premium on the 11th floor. Room was great and bed was very comfortable. We ate at every restaurant except the Japanese and the food was great. Staff are very friendly and welcoming but kudos to Marcelo and Ramone who went above and beyond. Poolside games are great for the people who choose to be poolside but they need to take away their whistles because it's very annoying when we just wanted to eat lunch. Beach is awesome and was able to get chairs every day .

    Mar 24, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Holiday Stay

    Overall was a nice place to stay with great proximity to off resort amenities. Awesome beach front property. Staff was fantastic. We were all inclusive. The only problem I saw was this resort allows a day pass. So visitors from other resorts and locals paid a fee $70 to get all inclusive amenities. So it got extremely busy on a few days with locals and people using the facilities that were staying at different hotels. It was to the point overcrowded

    Mar 22, 2025