The Barceló Maya Beach***** hotel is located in front of one of the most beautiful beaches in the Mexican Caribbean, which stretches 1.2 miles along the Mayan Riviera.
The hotel has recently been partially refurbished to meet the demands of our guests and now boasts a striking club house that hosts reception services, Lounge, a Beach Lobby Bar with smoking terrace, a Beach Buffet Restaurant, a speciality restaurant and a gift shop.
Location
Riviera Maya - BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
15828 reviews
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Dec 21, 2024Rooms need an updated look
It could be language barrier (English/Spanish) that the staff the at front desk wasn't ready to provide a room # assigned to me at the time of checking-in at 750pm. And, he told me that he'd only charge Mexican Peso instead of USD for the remainder of my reservation via credit card. This didn't happen during my other stay at a sister hotel - Barcelo Riveria on the same resort.
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Dec 19, 2024Read before booking
Food is bland at best from the buffet. The rooms are small old and falling apart. Fixtures coming off the walls. Exposed wiring. Bartenders are not very knowledgeable about drinks. The premix they use for certain things like bloody Mary’s or micheladas are terrible. Certain liquor is not included in the ‘all inclusive’ stay. Same with things like the water park or bowling. The bathrooms on the property smell horrific! Look into a different resort before booking!!! I will never be back
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Dec 18, 2024Disappointed.
Disappointed .The check in was slow. The room allocated was already occupied. This was around 8:00 pm.
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Dec 17, 2024
Worst resort I've stayed at in Mexico
Rooms were filthy and food was terrible. Stomach aches for days. I wouldn't recommend this resort to anyone personally, although the outside pool & beach area is very nice. That's about it.
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Dec 17, 2024
False Advertising
We paid for the premium level which was supposed to include top shelf beverages and a nicer restaurant. Neither was provided. The food and beverages were TERRIBLEE!!