The Barceló Maya Beach***** hotel is located in front of one of the most beautiful beaches in the Mexican Caribbean, which stretches 1.2 miles along the Mayan Riviera.
The hotel has recently been partially refurbished to meet the demands of our guests and now boasts a striking club house that hosts reception services, Lounge, a Beach Lobby Bar with smoking terrace, a Beach Buffet Restaurant, a speciality restaurant and a gift shop.
Location
Riviera Maya - BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
15840 reviews
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Dec 24, 2024Great place
This is our 8th time here and we keep coming back because of all the resorts we've been to in Riviera Maya (another 7-8 resorts) this is the one we like best. Service and beach are great. Everyone is doing their best and usually going out of their way to help you. Long walk by the beach, good rooms. Food is OK although meat is often very salty. One REQUEST about the gym. Please get a second dumbbell of 12 kg and a second dumbbell of 16 kg. It's bad enough that there is only one pair of each of the other weights and we have to take turns using it, but to have one dumbbell each is ridiculous. This situation has been going on for a while now and it is very annoying for a regular gym-goer. Otherwise, thank you to all the staff in the resort. They're all doing a great job.
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Dec 21, 2024Rooms need an updated look
It could be language barrier (English/Spanish) that the staff the at front desk wasn't ready to provide a room # assigned to me at the time of checking-in at 750pm. And, he told me that he'd only charge Mexican Peso instead of USD for the remainder of my reservation via credit card. This didn't happen during my other stay at a sister hotel - Barcelo Riveria on the same resort.
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Dec 19, 2024Read before booking
Food is bland at best from the buffet. The rooms are small old and falling apart. Fixtures coming off the walls. Exposed wiring. Bartenders are not very knowledgeable about drinks. The premix they use for certain things like bloody Mary’s or micheladas are terrible. Certain liquor is not included in the ‘all inclusive’ stay. Same with things like the water park or bowling. The bathrooms on the property smell horrific! Look into a different resort before booking!!! I will never be back
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Dec 18, 2024Disappointed.
Disappointed .The check in was slow. The room allocated was already occupied. This was around 8:00 pm.
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Dec 17, 2024
Worst resort I've stayed at in Mexico
Rooms were filthy and food was terrible. Stomach aches for days. I wouldn't recommend this resort to anyone personally, although the outside pool & beach area is very nice. That's about it.