Location
Riviera Maya - BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
11310 reviews-
Beautiful resort, poor service and rude staff/management
The resort itself is beautiful. Not much entertainment other than pool and the big evening shows. Rude management that never collaborate when there's an issue and shift the blame on you, even though they're in the wrong.
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Fitness center
this gym is amazing, is clean, has all the proper equipment needed to make a good workout, staff is super friendly, Karina Guzman is a super sweet person and helped me find my way around the gym, I strongly recommend. The place is super well built, lots of privacy which makes it good for nervous people.
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Barcy kids club
We spent great time at Barcelo Maya Colonial hotel. Besides crystal clear water and clean beaches , variety of fish swimming really close to you, our son really enjoyed Barcy kids club. He was looking forward to activities run by Lulu, Saira, Sarahi and Susana. And we could safely leave him with them. Big shoutout to girls ❤️
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Great Experience!
The activities were amazing at the Barcy club. Sarai, Zia, Susie and Lulu were the best. We had our best vacation ever. Barceló has everything, nice beaches, a lot of amenities and the best food. You don’t need to be out of the property. There is everything in there.
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Excellent staff & service
Everything is excellent we had a great time. Our kids enjoyed til the last day. Sarai, Zai, Susy and Lulu from the Barcy Club Colonial are excellent with children they are very kind and friendly and lovable. The spa and fitness area are incredible, yoga at the beach and yoga in the fitness center are so amazing! I can't wait to be back!!