Location
Riviera Maya - BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9338 reviews-
Barceló Maya Tropical
Overall the stay was good.We had a good time, the pool area was very nice! The amenities were in good locations. The beds were comfortable. The only thing I’d like to mention is that the food could be better. It was very average
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Great location and huge family resort.
Enjoyed the stay as returning gusts. I knew what to expect. It’s a huge resort and great value for the location. The beach is amazing! The resort, like any other that is a built 20 years ago, is a bit run down and the rooms would need an over all renovation to become more modern and fresh. The grounds are super beautiful and the food is good. Great value for the money if you can get it for under 1600$ pp/week. The only complaint is the room. A bit muggy but expected for the age of the hotel.
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Great hotel with wonderful beaches!
Great sized rooms, friendly staff and beaches are amazing! Food was below par. The resort is very large, so if anyone has a hard time walking, suggest a walker of some kind.
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Amazing Trip
We loved everything about this resort and can't wait to return and bring our children next time. This resort is perfect for all ages!
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Beware
BEWARE, We have been at the Barcelo Tropical, Colonial and Palace almost a dozen time. We loved it, but our last stay was pretty bad, our timing coincided with march break for US high schools, the site was overbooked, we had reserved 5 months in advanced for a room with 2 beds but there were none available at our arrival and even after complaining, they assured us there was not a single room with 2 beds available on the site. The site was full, it was really full, never before had we trouble finding a chair on the beach, this time the was only the rare single chair. Same thing at the buffet we had to wait in long line up for breakfast and dinner. Finally one morning we were seated very close to a group of young men, one them pretty sick was coughing so much we had to leave the buffet quickly, even so I got the flu and got sick my wife too. The site is beautiful we had been there in high season every time and it was great, but that time it was not so.