Resort Details

Dining
On-Site Amenities
  • 24-hour front desk
  • ATM/Cash machine†
  • Casino
  • Cocktail lounge
  • Coffee shop
  • Complimentary newspaper in lobby
  • Concierge desk
  • Conference facilities
  • Dry cleaning†
  • Elevators
  • 24-hour front desk
  • ATM/Cash machine†
  • Casino
  • Cocktail lounge
  • Coffee shop
  • Complimentary newspaper in lobby
  • Concierge desk
  • Conference facilities
  • Dry cleaning†
  • Elevators
  • Exercise gym†
  • Fire safety compliant
  • Free high speed internet connection
  • Free parking
  • Gift/News stand
  • Hairdresser/barber
  • Luggage service
  • Multilingual staff
  • Nightclub
  • Onsite laundry†
  • Outdoor pool
  • Smoke-free property
  • Tour/sightseeing desk
Off-Site Amenities
  • Business Center

† Fees may apply

Off-Site Recreation

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 3014 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Worth it?

    Let's see. Cons: The rooms smelled musty. "Full Board" does not translate to mean All Inclusive but rather, Breakfast, Lunch and Dinner. There's not much to do like at other branches. Be advised they take a $100 deposit per room for you to be able to get drinks and food or anything around the hotel. Parts of the hotel could use some refurbishing but it's not very noticeable. The casino took my money. Pros: Location is perfect for business or pleasure stays. Close to whatever action you might be looking for. Very cool, but tight security, sometimes too tight. The corridor before you get to your room smells amazing. There's a humidifier thingy that comes on ever so often. Let's just say I wanted to put it in my room but it's attached pretty good lol. The hotel is very clean throughout except for the trees that try to see how many of their leaves they can get in the pool. The on-site bakery was a nice touch. It came in handy for the birthday guest. There's karaoke on Thursdays, you don't want to miss it. They can't play from YouTube so I hope they have your song saved. Hopefully that adjustment is made in the future. If you're at the Kiosko Pool Bar and run into a Ms. Jessica Jimenez, you're in for a good time filled with laughter and smiles. Lol ask her for a mudslide. Johnathan, Luis, I'll miss the conversations too lol. The gym is a vibe every time but it's better at specific times. You'll figure out what that means on your own. Piano Bar, right at the lobby, Noelfri Amador. I hope you have the pleasure of meeting him. Life of the party behind the bar. Great vibes. Genesis... The food was fantastic. Drinks were nonstop. Guess who finished their deposit and had to make another? We had a grand time.

    Jan 19, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excelent!!

    I enjoy my stayed. I had a really nice time and took an extra night. The food and service is really good I hope to come back again.

    Jan 07, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Very good experience!

    The hotel is very nice and the staff is very attentive and helpful in general. I would definitely book again.

    Jan 02, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Exceptional experience

    This hotel was a exceptional experience. This place has alot of great amenities like casino. Pool and nice restaurant . The staff here is awesome they are very Accommodative on all your needs. One specials shout out to aurelio alcala who is luggage handler

    Dec 28, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    business trip

    great location 100% recommended . All around you can walk around very safe . Restaurants, Mall . You have to go

    Dec 19, 2024

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