Bay Gardens Marina Haven

Customer Ratings & Reviews

TripAdvisor Traveler Rating

371 reviews

• 

  Hit and Miss

  Hit and miss. There are some good points and some not so good. Location, just across the road from Rodney bay Marina. Not on the beach. In a commercial area, set back off a very busy road. Road noise is minimal though. Our room 367 top floor; spacious, clean 2 good sized beds, room tucked away in a corner overlooking the pool. A bit quieter than other rooms, but 267 and 367 have the smallest balcony with only 1 chair. A local bar plays very loud Country and Western from 4pm -4am on Saturdays....bring ear plugs! Bar, great staff, Shawn ( sadly now left) Arnold and Sham worked tirelessly to ensure drinks kept flowing. Cocktails were good ( if a little sweet ) and wine Louis Fellipe was perfectly drinkable. Unfortunately once Shawn left the other staff had to cover shifts and became very tired. Food. Mostly buffet style. Some A la carte evenings. We booked with Blue bay travel and our package ( unlike Tui) didn't include food/ drinks at the sister hotels. Would have been nice to have more variety but probably not worth the additional fee. The hotel was happy to provide ( excellent ) packed lunch and a cool bag with drinks for days out. Food in general ok. Pool area. Pool is quite shady ( especially after 4pm when sun drops behind the hotel). My biggest complaint is the lack of sunbeds around the pool. 12 sunbeds... totally for the 35 rooms. Shuttle service to Beach and sister hotel ( near shops) runs hourly. Efficient. Trips. We did the Seaspray Catamaran day cruise to Soufriere. The day trip was good but a bit of a booze cruise! We also did the Champagne sunset cruise which was lovely with free flowing drink, a steel drum and sail up ( a bonus as it was Valentines day) Overall. This place has a good vibe. Deborah the manager is always on hand and the majority of staff are great. Reception generally helpful. However, it needs more investment in staff ( management take note) to avoid burnout. Balconies need a lick of paint. A few more bar stools, new outdoor furniture ( tables and chairs) and SUN BEDS!

  Feb 16, 2025
• 

  i wouldnt

  dont go , it was terrible...i recieved an e mail from the management asking how the stay went to which we replied 2000 words of complaints, the only reply so far was another em ail sent asking how the visit went....good bits ,nice bed i think the staff tried well some of them did the others couldnt be bothered ,having read all the other reviews quite how this place gets anything other than 1 star is beyond me ....the food when it eventually turned up was inedible so we ate elsewhere...dont think im a pro moaner never been to a place as bad as this so need to warn you....and i dont want a half hearted apology either ,the management and tui must know by now ...you have been warned . on the other hand if you do like rediculous loud music til 2am on the first night ,the worst food ever anywhere fill your boots

  Feb 15, 2025
• 

  Twin centre Blue Bag Break

  Lovely Break at this motel/hotel. This place was not luxury but the staff were all amazing and friendly. Shawn and Arnold were wonderful and couldn’t do enough for you. Deborah the Manager was always on hand to help with any issues that we had.

  Feb 12, 2025
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  Exceeded our expectations for what we paid !

  We had a great stay, and it exceeded our expectations. We knew it was a 3* and you need to understand that prior to booking. We loved the intimacy of this hotel, the drinks, Piton bottled beer and good quality wine and cocktails. Rooms were large and had 2 double beds which were comfy, large walk in showers, yes they were tired, but were clean.Food was ok, we enjoyed the breakfast ( you can request omelettes which were delicious), the pizza at lunch was nice and the BBQ night food was good too. Service could be slow, but that was due to a couple of staff members most were attentive. Debra the Ops Manager was very helpful. Hotel is a short walk to Rodney Bay Marina (there is a supermarket there) the hotel also provides a free shuttle bus to 2 other hotels one is AI, but the beach one isn’t but you can charge to your room. However the hotel loan you a cool bag that you can fill with beer, cider, Guinness and soft drinks and they provide a packed lunch. The beach is beautiful we loved it there and you are provided beds FOC ! We met some fabulous people, we all participated in the Karaoke night. Go with an open mind and enjoy the intimacy and friendly environment this small hotel provides and you will not be disappointed. Shout out to Shaun and Arnold they offered brilliant service and cocktails in the small outside bar!

  Feb 09, 2025
• 

  Great budget hol

  Oct 15/30th Flight was smooth, security and customs was pleasant and easy transition The minibus to the hotel, had better days it was hot the ride was pretty rough, but the views was epic. The guide/driver was knowledgeable and patient We got to bay garden’s marina just prior to sunset we had a ground floor room, pool view (technically) but the bar was 30 steps away Food was good and hot, sometimes you did have a wait as not buffet, but was fresh and 99.9% delicious Drinks was actually good when the bar opened at 11am sometimes 12. Seans drinks was sometimes crazy but good The room was clean and kept well, sometimes short of towels but housekeeping sorted it The free beach shuttle service was good we spent alot of time there as sadly no shade at marina, The beach was lovely and friendly and most lovals was respectful and not beggy Trips the friday night party was great fun, the rum punch was strong the food was fab and vibe was brilliant The rum factory a great few hours out Creole day was great to join in and spend time with locals dancing drinking and eating Would we go again YES

  Feb 09, 2025