Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Excellent concierge staff
Carlos and Christopher from the concierge team were extremely helpful!!! I can't say enough good things about the team here. They were extremely accommodating and patient with our group of 40 ppl. Would definitely return here for them!!! Thank you Carlos!!!!!
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A great experience
Kaci is fun girl very nice from the animation team the restaurant by the beach is awesome for breakfast and lunch the bartenders are great and all in all the activities were super fun and I really enjoyed my stay here as well with my friends and family!!
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Would go back again
The resort was very nice, buildings had a few repairs to be done, but nothing major. The grounds and pools were wonderful, the food was great! something different every day. The staff was very friendly and helpful, they made our stay. Especially Juan Carlos who cleaned our room, he went beyond what was necessary to make my granddaughter feel happy. He left cute towel animals on our bed, and she loved them! Thank you Juan Carlos for cleaning room 8220. We had a wonderful time
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Kevin 3wpinaoa
Food was great awsome people and my buddy Kevin helped out alot. And drink in black white and colompios bar and I like returning , voy a regresar en un future para pasarla.mejor con mis amigos y familiarly ' me guzta much ' the food soon good un festival buffet
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Amazing customer services
The rooms were beautifully appointed, featuring modern decor, luxurious bedding, and all the amenities you could need. I particularly loved the balcony with panoramic views it was the perfect spot for enjoying a morning coffee. I had a pleasure staying at BlueBay Grand Esmeralda.