Location
Puerto Plata - BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a Spring Break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8846 reviews
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Dec 21, 2024Good
Ftiendly staff, food has more room to get better, hotel rooms are old and i had prblem with phone in the room i reported to front desk but never go fix.entertainment was good and relaxing vaccation, i might back here again, the beach was goodand i got massage in the spa
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Dec 21, 2024Had a great time
We had the best time here. The staff are very friendly. The entertainment crew, especially Arieli and Warlin, are just perfect. Thank you all. Our original room was not that good. They upgraded us to a villa with nicer location near the garden, which was perfect for our taste.
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Dec 21, 2024
Great time and entertainment at Blue Bay!
Came here for a week that passes too quickly. The pool and ambiance is really worth it specially if you want the adult only experience! The entertainment team was amazing and kept us entertained the whole week with many games, dances and shows. Special shout out to Fernando and Spaghetti Man ! Thank you :)
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Dec 20, 2024Deecember 2024 Review
This was mine and a friends first time at the resort and I'll give my opinion: Room - We started out by being given a key to an occupied room and walked in on 2 women. Changed rooms and our room had both a leak in the bathroom and closet, which we told the front desk about and nothing was done about. Luckily we are not too fussy and made the best out of the situation because we were only in the room to sleep. Entertainment Crew - AMAZING, the highlight of our trip. Louis was the absolute fav. But all the rest were just as good getting us all active in the entertainment, showing us a club nearby, just a pleasure (they make that resort). Entertainment - Sometimes it wasn't happening as scheduled, but again were on vacation and ran with it. Food/Drinks - I would give it a 2/10. Although I never completely starved I basically ate papaya, pasta and ice-cream for 7 days. The a la cartes were literally terrible. Maybe I'm fussy in this regard but Im usually adventurous in trying new foods but it didn't look appetizing. I'm also in sobriety so in terms of the drinks I loved that they had a great arrangement of non-alcoholic drinks at the resort. Beach - My happy place! Spent most mornings with amazing company, got my hair braided, bit pushy sales people but just tell them no thanks. Excursions - Book with Ceaser at the beach for the best prices and fun excursions. We did the waterfalls and party boat. Overall it was a vacation away from the snow and cold so I made the best of it. In order to come back I would suggest the following: - More variation in the food - Overall renovations around the resort, attention to detail a bit more - Give Louis in animation team a raise We also managed to make a few cat & dog friends along the way. We had one of the cats sleeping in our room the first night which I loved.
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Dec 20, 2024
todo
this was an amazing vacation! the pool and the beach were beautiful and the bars always had what we wanted! the entertainment was super fun thanks to luis and warlin! the dancing and karaoke was fun and luis and warlin were always happy and inviting!