Location
Puerto Plata - BeachProperty Information
{{title}}
Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a Spring Break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8863 reviews-
Holiday inn express only worse!
Place looks like from 1980! Room may have been clean but felt unlcean! Had to carry my luggage upstairs…how do handicapped people stay here? No blanket on bed and water says unpotable next to sink! Overall felt like a holiday inn express only worse! Dj playing annoying music until 11pm , not relaxing at all!
-
Horrible
This place is a dump. Nothing like The pictures shown. It is run down and needs a complete renovation. There’s a DJ pumping music by the pool all day till 11:00PM which you can hear clearly In your room. Not sure how it’s a 4 star rating when it’s really more like a 2z very disappointed
-
Christmas in Paradise
The resort is awesome!! The shows are awesome! Entertainment staff make sure you are always having a great time. The rooms are ok, the beach is beautiful. Lots of vendors on the beach to book excursion. Talk to Lois is here! He will give you great deals. Arielis is beautiful and fun to hang with!!
-
Great place to stay!
Amazing food. Awesome staff. Everyone was so friendly and accommodating. The shows they put on every night were fun pool was fantastic. A Had issues with my ac they fixed right away. Stocked the mini fridge right up Would definitely come again
-
Excellent
We came for Christmas was kinda worried about this place but considering all the people who work there made this experience wonderful, the food was amazing the Christmas supper was the best I have ever had . The omelet lady was always smiling. There was some people very rude to the front desk staff which is so uncalled for the people are just doing thier job which they are all great at . Tha k you for all you do keep smiling and God bless .