Resort Details
- Bagua
Enjoy a tropical breeze while taking in the views of the Caribe Hilton hotel's pool and sparkling Atlantic ocean from this San Juan bar. Cool off under a shady palm tree or umbrella, or with a refreshing pina colada at the swim-up bar.
- Caribar Rums and Light Tapas
The best craft cocktail bar in San Juan. Our exciting new destination bar, Caribar, the birthplace of the Piña Colada, offers crafted cocktails and tapas in an iconic setting with panoramic ocean view. Explore the evolution of the Piña Colada, from the original recipe that was created right here at the hotel in 1954 to variations created all around the world including our contemporary version, the Clear Colada. You can also sample a wide variety of other signature cocktails crafted with homemade syrups and infusions.
- Ice Cream and Cookies Co
Decadent ice cream, homemade waffle cones, David’s gourmet cookies, chocolates and candy by the pound.
- Mojito's Caribbean Fusion
The new Mojito's features a Caribbean concept open for brunch, lunch and dinner. It offers a warm personalized service, exciting food and drinks, and a vibrant setting that reflects a Tropical Flair and Puerto Rican hospitality.
- Morton's The Steakhouse
From the bar to the main dining area guests can relax at Morton's with breathtaking ocean views. The San Juan, Puerto Rico premier steakhouse location maintains the classic Morton's dining experience with an extensive award-winning wine collection, prime-aged beef, succulent seafood, signature steakhouse sides and decadent desserts.
- Nectar del Caribe
When it comes to high-quality San Juan restaurants, the place to go for breakfast is Néctar del Caribe Restaurant. There’s no better way to start your day than by indulging in a delectable breakfast buffet of fresh fruit, pastries, eggs and tropical breakfast cocktails while overlooking the crystal blue Atlantic Ocean.
- Room ServiceDine while you relax in the comfort of your own luxurious guest room! Caribe Hiltons room service menu offers spectacular cuisine for breakfast, lunch and dinner, late night dining, children's menu and even the Hilton Signature Eat Right Menu! Bon Appetit!
- Rustica Ristorante
Serving the savory Northern Italian cuisine with more than a dozen types of pasta, fresh daily prepared antipasto, meats, seafood and a large wine selection from famous vineyards from around the world, Rustica is one of Puerto Rico's best kept secrets. Open daily for lunch and dinner. Sundays open for few hours.
- Starbucks®
With wireless internet access, this informal San Juan restaurant attracts business people and Caribe Hilton hotel guests. For a late-morning snack, treat yourself to a mocha coconut Frappuccino and cinnamon roll. In the afternoon, recharge your batteries with a caffe mocha.
- Accessible facilities†
- ATM/Cash machine†
- Babysitting†
- Baggage hold†
- Beauty shop/salon†
- Car rental desk†
- Children programs†
- Clothing store†
- Coin operated laundry†
- Concierge desk†
- †
- ATM/Cash machine†
- Babysitting†
- Baggage hold†
- Beauty shop/salon†
- Car rental desk†
- Children programs†
- Clothing store†
- Coin operated laundry†
- Concierge desk†
- Elevators†
- Exercise gym†
- Laundry/Valet service†
- Luggage service†
- Multilingual staff†
- Playground†
- Pool†
- Room service†
- Safe deposit box†
- Spa†
- Tennis court†
- Tour/sightseeing desk†
- Meeting/Board Rooms†
- Please contact the hotel for additional information.
† Fees may apply
- Children's pool
- Children's program, onsite †Outdoor playground and game room.
- Direct access to a beach
- Fitness center on-site
- Hot tubThere are 2 outdoor hot tubs.
- Non-Motorized Water Sports †Diving
Snorkeling
Kayaking - PoolThere are three pools on-site including an infinity pool, two additional pools, a kid's fountain pool and two whirlpools. This property has a swim-up bar.
- Spa †
- Steam bath †
- Tennis courtThere are 3 lit tennis courts on-site.
- Golf †Golf course located within 15 miles of the property.
- On-site EntertainmentDaily live music at hotel lobby
- Casino
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8524 reviews
-
Feb 19, 2025Meh.
Experience begins with the Uber drop off located about 500ft from check-in; Ubers are unable to access the hotel’s porte-cochèr for some reason, so you’re left to drag your luggage up the stairs and past the gift shops without bellman support. Check-in is pleasant enough, we opted for a king ocean view room with balcony. The ocean view was nice with the ruins of an old fort and the city in the distance though directly below were the unsightly rooftops of the hotels convention center. Balcony had two small chairs and a table, all filthy (goodbye white pants). Room was fine, at $850 a night, an empty mini bar and no bottled waters in sight (and no easy way to procure one). Shower didn’t drain, AC was loud and struggling, TV could barely maintain a signal, lighting is offensive, lots of dents, nicks, scratches around the room. Guest hallways smell like mold and jungle rot. Breakfast restaurant looked gross, standard midmarket hotel fare with long lines of tourists waiting for their dry scrambled eggs. Line at Starbucks in the lobby is interminable—kudos to the two overworked baristas. There’s a Morton’s steakhouse on property in case you’re in the mood for some true local fare—overpriced, bland, commodity steakhouse. You have to get up at 7am if you want to snag an old rusty lounge chair by the manmade beach or one of the many freezing cold pools that will soon be jampacked with screaming children. You could also opt for a dip in the mysteriously foggy hot tub. Drinks are fine, fairly priced for a beach resort and the bartenders are friendly and affable; lines at the pool bar could reach 15-20 minutes for a drink and the beach servers were very rarely seen. No offers of decent wines by the glass or modern beverages such as a high noon or white claw, just a lot of sugary “tropical” blender drinks. The beach itself is not well kept with lots of visible plastic trash (I did my part!) the beach attendants are friendly and will set you up with an umbrella for a modest tip. Bathrooms are a hike if you are on the swimmable beach side. Note that you have to scan your bracelet and have your bag checked by security each time you go to the restroom and back. While we were there the elevators were completely out of service for most of one of the days. The lobby at night is lit up like an operating room and it feels like you are staying in a mall. There’s a lovely little cafe across the street where we took most of our breakfasts and lunches for some authentic local cuisine, skipping the “French fries +…” hotel nonsense. Quick uber to charming Old San Juan or other neighborhoods with no shortage of excellent dining and drinking options. Beach was nice for chilling and bathing? though there are jellyfish and rocks. I’ve been to beach resorts all over the world at a variety of price points and service levels, and for the price, I cannot recommend here.
-
Feb 16, 2025OK but not great.
The location is great IF you want a pool experience and ocean view (if your room gets one!). BUT if you want easy access to Old Town this isn’t the place. Expect to use expensive cabs or slightly cheaper Ubers to get there. The hotel itself is a bit tired in many areas despite the $150 million renovations after Hurricane Maria in 2017(?).
-
Feb 12, 2025Puerto Rico has better to offer.
This place in its prime was very nice I’m sure, that ship has sailed some time ago. The staff is pretty much indifferent to our presence with a few exceptions. The food is below average and their prices are above average ( $30 breakfast with pancakes hard enough to use as weapons) The golf course is in bad shape, greens are terrible, fairways not much better and the carts are barely serviceable. The rooms were clean enough but need updating, our water never did get hot, luke warm at best. The bright spot is that you get 2 complementary 12 oz bottles of water when you check in for your entire weeks stay!
-
Feb 12, 2025Hilton.
Second time here .disregard the poor reviews ( hint car door opens for ladies ? ) The staff and rooms are up to par . Central location . Beaches are limited due to rocky shoreline but there is a lagoon . Easy walk to the Fort and old San Juan and the same to the hotel Vanderbilt which is a beautiful hotel at three times the cost of the Hilton . Enjoy …..
-
Feb 11, 2025
Welcome to Paradise!
Gorgeous views, relaxing, the staff try to please the customers, it is pricey but also another great Hilton brand hotel in paradise. Had no problem finding beach chairs, the Super Bowl event at the Caribar was excellent, and I could not get enough of the natural beauty in the well-maintained surroundings. If you have the money to splurge, go and enjoy yourself at this magnificent hotel. Just remember to request the Wave wing with ocean views.
- AdvisoryThe destination of Puerto Rico is non-smoking in all public areas including hotel/resort grounds. Some hotels may still have smoking designated guestrooms and may allow smoking on the beach.
- AdvisoryA minimum mandatory hotel-imposed fee of $42.00 plus tax per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
- Check In: 4:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 21
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.Resort Fee - There is a mandatory hotel-imposed fee payable directly to the hotel. The following inclusions are subject to change at any time without prior notice.
• Basic Wi-Fi access in your guest room and public areas
• Fitness Center access (open daily 6:00AM until 10:00PM)
• 20% discount on daily selected services at Zen Spa Océano (subject to availability and cannot be used
with any other discounts or offers.)
• 10% discount on purchases of $150+ at designated outlets(Zen Spa Océano)
• Complimentary Piña Colada tasting at Bagua from 12:00PM to 12:30PM daily
• One hour access at the Olympian sponsored Monica Puig
tennis court (Reservations required)
• Exclusive beach access, including beach chairs, towels and umbrellas
• Comprehensive daily resort activities (reservations may
be required)
• Receive one free cookie at Ice Cream & Cookie Co. or Ice Cream Bar with the purchase of a double scoop cup
• In-room local Puerto Rican coffee & herbal tea
• Unlimited local and toll-free calls
- Pet Policy : Pets Not Allowed