Resort Details

Dining
OffSite Dining
  • Various Restaurants
    This is a wide variety of restaurants along Alii Drive.
On-Site Amenities
  • Elevators
  • Parking
  • Restaurant†

† Fees may apply

Hotel Advisories
  • AdvisoryThe front desk is open from 8:00 am until 5:00pm local time. After hour check in procedure: Although the lobby will be gated, please proceed to the phone located right behind the lobby gate. This will then connect to the property’s answering service. They will then provide directions to the guests’ room and combination for the lock-box. The following morning, we ask that the guests proceed to the front desk to formally check-in.
  • AdvisoryThe following mandatory cleaning fees plus tax will be collected at check-out. Fee is approximate and subject to change without notice. For stays of 1-9 nights: Studios - $110 + tax 1 Bedroom - $150 + tax 2 Bedroom - $215 + tax For stays of 10 or more nights: Studios - $165 + tax 1 Bedroom - $225 + tax 2 Bedroom - $250 + tax
  • AdvisoryLobby will be gated. Use courtesy phone to contact answering service co. Answering service company will provide unit # and 4-digit lock box #. Property map located next to courtesy phone. Finalize check-in process with front office in the morning. Recommend contacting Castle Kona Bali Kai 1-2 days prior to arrival at 808-329-2959.
  • AdvisoryThe following mandatory cleaning fees plus tax will be collected at check-out. Fees are approximate and subject to change without notice. For stays of 1-9 nights: Studios - $115 + tax 1 Bedroom - $155 + tax 2 Bedroom - $225 + tax For stays of 10 or more nights: Studios - $165 + tax 1 Bedroom - $225 + tax 2 Bedroom - $250 + tax
General Policy
  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • General Policies:

    Check-in Policy:
    Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy:
    Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy:
    This hotel cannot guarantee a spring-break-free environment.

    General Information:
    Room taxes are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

     

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