Catalonia Playa Maroma - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

12538 reviews

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  First day is a very meh… not impressed, disappointing for now

  Family of 6 just arrived and I’m definitely not impressed to say the least :((. The hotel is a bit run down, food choices are limited, beach is small. We’ve been at the lobby for a few hours trying to get two rooms close to each other with no success…disappointed for now

  Jan 28, 2025
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  Beautiful Beach

  January 2025 Beautiful resort. Beautiful beach! We were there 10 years ago; lots have changed. The room we had this time the closet was reduced to put in a coffee station. Small closet for 3 people. Lots of walking. We did eat at the buffet only twice, but it was a hike to the lobby area and tons of coati's! Was disappointed that there was not a children's section at the buffet (we had our 11 yr. old grandson with us). Usually at most resorts, there is a section with mac and cheese, mashed potatoes, hot dogs, burgers, etc., stuff that kids like. BLoved restaurant (for Privileged category) was awesome; as always. The Japanese, Teppanyaki was great as was the Mama Mia restaurants. The rest of them we were unable to get a reservation. Also they had food trucks which had great burgers, chicken. We were missing beach towels (on arrival) and no cards in the room. We were told to come and get them in the lobby front desk (not worth that walk). Everyone was friendly, but the lady at the front desk was not so sweet and there was lack of communicating about procedures with app for restaurants. Had to ask for face cloths and towels most days; left only 2 for 3 people. A couple times a maid was banging on our door at 9:30 p.m. offering towels, etc. (we did not call for them) good thing we didn't have small children sleeping as she didn't give up with the knocking. With all the swimming and jumping waves with our grandson, even he was wasted in the evening and in bed by 8:00, lol Early mornings and early nights for us! Also we were not given info on our pickup to return to airport and had to contact Air Canada because there was NOT a representative at this resort. Never had this happen before. All in all we did have a good vacation with our grandson. Also we were celebrating his 11th birthday and my husband had communicated this when booking. The maid made him a birthday cake for bed art, there was a banner put on the door and a gentleman showed up at the door with a treat for him. BRAVO, great job!

  Jan 27, 2025
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  Amazing beach, smaller quieter resort. Great food!

  FOOD 10/10. Buffet clean, great variety. Food trucks with burgers, tacos etc for lunch by the pool along with apizza or crepe walk up restaurant options. All a la carte restaurants were excellent (our fav was Italian try the lasagne or shrimp fettuccine). Bloved restaurant (privilege only) was fantastic. Probably best food we’ve had at any all inclusive. Shout out to Bernabe/Alejandra/Janeth/Diana/Julio for their restaurant service. BEACH 10/10. Goes on for miles. Privilege side gets a bit more sun option. Lots of chairs for everyone. Clean up every morning so you walk out to a fresh beach. Lots of chairs for everyone. POOL 8/10. Only one pool for all guests so lots of kids by the swim up bar area. I didn’t mind but this might not be for everyone’s liking. ROOMS 9/10. Clean. Depending on which building you get, there may be a far walk to the beach but then you would be closer to the lobby/buffet. Sometimes hard to get face cloths. DRINKS 9/10. Some great bartenders and service. Mango margaritas were delicious. A bit of a wait at the beach bar to get a drink. ENTERTAINMENT 7/10. The staff work hard and provide a variety of options during the day. Where it is lacking is more the evening. Kind of repetitive with singing/dancing every night just a different theme. If I had to comment on anything that might be seen as “negative” Mobility as there is long walks between the beach/a la cartes from the lobby/stage entertainment. Longer wait times for drinks at the beach bar.

  Jan 26, 2025
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  Perfect jungle setting with great food,beach and service

  This resort is fantastic The setting is jungle like with paths leading to all areas. Did not use bug spray and had no issues. Quiet music in all walk areas. The beach is fantastic. There are No stones all great sand. Walk either way for long distances The speciality restaurants are all great with decor different at each. Food very good to great The buffet is also very good Great selection. It is located at main check in building. All the other speciality are by pool. Blovd restaurant is on beach with great view. It is only preferred. It is well worth the upgrade. Also special area in beach Service is great. The crew is helpful and they all deserve tips If you want a jungle setting great food this is the place for you The room was great we purchased preferred romance which gave us a jetted tub on balcony. Used both day and night This is now our favorite after being to this area for the last 20 years

  Jan 24, 2025
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  Amazing

  I really enjoyed my stay at the Catalonia Maroma I can say that the chicken wings and sauce at the pool side were amazing where can I get the recipe , The Beloved restaurant has a fantastic view and servers friendly and polite will be back for sure.

  Jan 20, 2025