Catalonia Royal Bavaro - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

9728 reviews

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  Amazing vacation !!!

  Just got back yesterday March 6 2025. It was excellent. Was worried by some posts but my wife and I enjoyed everyday! Every morning after a perfect buffet breakfast headed down to beach bar to be greeted by Marcos the beach server. He was outstanding and friendly. We would definitely go back. Food was excellent.

  Mar 07, 2025
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  11/10 Catalonia Royal Bavaro staff!

  Leonel, Carlos and Ashley are fantastic bartenders and servers!! Very upbeat, very personable, know what you want before you want it! Always smiling, singing and dancing. Made our honeymoon trip that much better! If you want a grown up place to go, this is the place to be, have all the fun you can handle!

  Mar 06, 2025
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  Great staff! Old facility

  My husband and I spent 6 nights at the resort. Here is our summary: The staff are wonderful. Friendly, responsive, professional. The food was good. I wouldn't say it was 5-star. We had some steak that was tough. But breakfast - I loved that! The buffet in the lobby restaurant was very very good. But, you know, as expected, making mixed drinks isn't their forte. Their version of a martini is a glass of vermouth with a splash of gin. Ok. I drank champagne instead, which I prefer anyway. Their pina colada mix is delicious, too! We really weren't down there to drink. The property, however, is another story. It's a nice resort. The grounds are beautiful and well kept. But the infrastructure is showing its age. We stayed in what is called the Presidential Suite. The price point was at the "preferred" level, a notch above basic. It's large: 2 bedrooms and three bathrooms (one's a half-bath; one of the full bathrooms as a sunken spa tub, which we didn't use; not my thing); a central area with a large dining table (which we never used); a large living room with a TV. It also has a wrap-around balcony with lots of seating. Here were the issues: It's at the edge of the resort near beach (adjacent to the family resort), so it's a short walk, which is great. But it's incredibly noisy as it's next to a restaurant, so there was barely a time when we could relax in our suite in the quiet. There was yelling and the sound of walkies and phones and clattering. All day. In the evening, there was also outdoor entertainment, which is understandable and appropriate, but ugh...At least there seemed to be a cutoff time for the noise. 11 pm seemed to be the cutoff. We like to retire early, which I realize isn't the norm for most people at a resort, but this place was billed as adults-only and quiet. I guess I should have lowered my expectations. The room itself needed some attention: Most of the wall switches did nothing. No one showed us how to operate anything so we were trying all of them constantly. In the living room, many things seemed out of order, including the celing fan. So it was WARM and we didn't use the space. The drapes in the master BR didn't shut completely. Luckily, I always have an eye mask to block out the light, and my husband isn't affected by that stuff. The sliding doors didn't work completely right - I think they need to check those and have them adjusted. It was just us in the suite, but be aware in case you are traveling with someone else and want privacy. In the second bedroom, which we didn't use, there was an HVAC intake vent, and it sounded like a jet engine. It never shuts off. Enjoy your sleep! There was a bizarre odor I can't describe, that was mildly in the air the whole time. It wasn't severe, and I wondered if it was because of the room location. Right in front of our entrance there was a pool of water, because the roof was leaking. They did eventually get it resolved, but we had to be careful not to slip. And the big one: NO HOT WATER. 1 or 2 days it was lukewarm. And then on the day we left - it was fixed. We laughed about that. At least we got a hot shower before leaving for airport! All told, it was a good break. I know it doesn't sound like it from this list - but it was. Nice staff, and we met some fun people. We made the decision to just be chill. Because at the end of the day, we were at a resort, after all! We were lucky to be able to be there. However, I would stay somewhere else next time!

  Mar 04, 2025
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  Best customer service experience!!

  When we arrived there was a glitch when we checked in. When we spoke with one of the managers, Angel, he listened with true concern and made our experience truly incredible, due to the personal care he gave us. We have been to other resorts in Punta Cana, but will be coming back to this resort. I cannot recommend this resort highly enough. Excellent food, gorgeous location and thank you to Angel, a truly great holiday.

  Mar 02, 2025
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  Average at best

  Myself and my wife just spend a week at this resort and overall this place is average at best. Let's start off with what's good about the resort 1. The grounds on this and the family side are beautiful and well maintained. The week we were there they were also doing upgrades to the walkways and pools in the villas which is great to see. 2. These pools were also great as they had 2 pools and each offered totally different experiences. The main pool by the lobby was more active with activities and events had a DJ there every afternoon. The 2nd pool an infinity style located near the beach had more of a relaxing vibe. So this pool is great if all you came to do was relax. 3. The service and drinks was also great. Didn't matter wherever my wife and I went the service was excellent and always got a smile from the workers. Here I have to give a big shout-out to Angel from guest services as in our room the bed was rock hard and was killing my back so I checked with the front desk to see if we could upgrade to one of the preferred rooms as we were told these rooms had softer beds but there wasn't any available. That's when Angel stepped up and told us he would get one of the new softer mattress delivered to our room. And low and behold when we got back to our room a few hours later we had a new mattress. SO YES THE SERVICE WAS AWESOME 4. The rooms and overall resort was very clean 5. The shows at night were above average. Now let's talk about what's not great at this resort 1. The rooms are very dated and had stuff broken in the room. Luckily our air conditioning worked good and we didn't have any leaks in our room. But talking to a lot of people on the resort it seemed like hardly anyone's air conditioning worked and if you were in a first floor room you had a leak in the ceiling. 2. The beach is Rocky in places and the rocks are cover in slimy algae which makes it very slippery. There's tons of fish in this part of the beach which didn't bother myself but trying to make people aware. Also with a small village next to the resort people from that village were actually out fishing on the area designated for swimming. 3. Last but not least the FOOD at the resort is a what really brings down the rating. To start the buffet being big you would think they would be lots of selection but it's not and lunch or dinner everything was the same. The small buffet at the beach on the family side gave me food poisoning and I spent one very rough day in my room let's just say (first time in 15 years traveling to punta Cana I ever gotten sick) and I know 100% what made me sick as it was the only thing I had different from my wife that day and she was fine. As for the LA carte restaurants which is better then the buffets is still only average at best. I'm the end this was our 2nd trip to this resort. The first being our honeymoon 12 years ago (then I would have recommend people to to this resort) and after our most recent trip I would not recommend this resort to anyone and will never go back myself

  Mar 02, 2025