CW Royal Garden

Customer Ratings & Reviews

TripAdvisor Traveler Rating

769 reviews

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  Wyndham Royal Gardens

  The placement staff was excellent. I would highly recommend this place and the location is ideal. The staff were knowledgeable about the area and things to do. It’s place that I would return to visit.

  Feb 19, 2025
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  Good Surprise Studio

  I exchanged into a Studio apartment as it was the only one available for the dates I chose. I was very pleased with the size of the room, very comfortable bed, good bathroom, the staff were friendly & helpful, Only drawback was the walk into the main area of Waikiki but it was very doable & you got to see where everything was.

  Feb 16, 2025
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  Good friendly hotel

  Great experience. The staff are so friendly and helpful. The main floor of the hotel is exceptional Our studio room was clean and well setup. The only improvement would be to update the dated bathroom. The kitchenette could use a kettle and the microwave was clunky. The lounge and games rooms were awesome. The location was great with an easy walk to the beach and food trucks

  Feb 08, 2025
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  Pleasantly surprised by the great staff, great location, and great amenities.

  This hotel surprised me - in a great way. I wasn't sure what to expect when we booked this through our Wyndham timeshare, but from check in to check out, and everything in between, everyone and everything was top notch. The rooms we stayed in were updated, large, comfortable, and pleasantly decorated in a tasteful Hawaiian style. The rooms are equipped with everything you need for a short stay (microwave, coffee pot, mini fridge, dishes, etc) and the front desk is fully stocked with supplies in case you run out of the essentials. The lanai was perfect for morning coffee and evening beverages while enjoying views of the Ala Wai Canal to the east & partial ocean view to the west. Valet/bellhop staff were attentive and friendly; they always opened the door for us & greeted us with a smile and kind words whenever we approached the building. Front desk staff was exceptional, especially Darwin. He was so friendly and went above and beyond for us, especially when a mistake was made and our requested room type was not provided at check in. We saw him almost every day of our stay, and he was exceptional every time. Each and every staff member I encountered offered a greeting & a smile, even in quick passings. The pool area was our favorite part, and we spent a few hours each morning alternating between the pool, sauna, and lawn with sunning chairs. The pool does have a pretty intense drop off between 3 - 6 feet, so definitely be aware of that as the pool tiles are slippery and hard to keep footing on. The pool temperature was perfect and the pool was always clean and usually empty of other people. There are plenty of lounge chairs and tables spread around the outdoor area, both in the sun & shade. The saunas were a cool, unexpected amenity and were also always clean and functional. The one hiccup in our trip was that the wrong room type was given to my limited mobility father, and he was told that the room he booked was unavailable for our stay. He attempted to make a standard room work after being told all 6 ADA rooms were booked, but it ended up being too difficult and the next day requested to be moved. Darwin handled this for us and made the process so easy and stress free (our family hates complaining or challenging an error, even though it was warranted here) - he set to work having one prepared for us right away, and we relocated my father to the correct room within a couple of hours. Seriously, shout out to Darwin & all of the other helpful, friendly staff for making this a stand-out vacation destination for us. The walkability of the hotel and surrounding area is also a major plus - we always felt safe & it was extremely easy to get to many of the main things we wanted to see during our visit. We're already contemplating our next booking at this hotel.

  Feb 03, 2025
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  Perfect

  Perfect location, service very good, clean, Very friendly, definitely stay again, family very happy I love Hawaii ❤️

  Jan 03, 2025