Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1772 reviews
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Mar 25, 2025Love in Coco Beach Belize
Top notch food, rooms and service! Hands down amazing property and the people who work here are Great! This was our first time in Belize and I fell in Love! Would like to shout out the amazing staff, Mitch, Tito, Alfonso and Joel, plus many more. I started looking at when I can book our next trip back before we had even left!
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Mar 22, 2025Magic Mike from WYO
Very quiet early in the day and superior customer service. It can get a bit loud at main pool due to kids having fun but just move down to beach pool. Main restaurant was very nice, bar pool restaurant was great for a quick bite. Down town area is very busy that is why I would recommend this resort just far enough out of town. San Pedro is growing not sure how long this will last. Bring lots of $$$$ you will need it.
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Mar 06, 2025
Loved Coco Beach! Belize...eh
Coco Beach is a lovely resort. Not all inclusive, but pricing is quite friendly - you get good value for what you pay. Roughly 75% of the property is condo rental, and the remaining 25% hotel, which is where we stayed. Amenities are ample, staff is terrific, and for a resort experience, all one could expect and more for the price paid. Food is good to above average. There was a wedding party that occupied most of the resort over our stay, and we never heard them after about 9. Not a beach destination in our lexicon, but if you want to dive or game fish, close to optimal: when wind does not blow. (As it did, oddly, while we visited.) Skip the not so "Secret Beach" trip - waste of time: better lounging at Coco. There's some interesting folks up to the North, but be prepared for a bone jarring trip as you head to Margaritaville (and back). South from Coco is more chaotic as you approach San Pedro. But interesting ex-pat society, and a new mercado where you can purchase essentials like booze and snacks to supplement the resort. Though... the resort prices were really quite fair and no b.s. tack-on fees. Towels, chairs, etc. all part of the price of admission. We took the ferry into San Pedro and the Mayan flight out without real issue. The airport is an upgrade from Cancun, but crowded and wear your ears. Belize has its challenges. The residents do not respect their gift of landscape. Trash, particular plastic trash is evident nearly everywhere. Security was present and evident all along the resort perimeter.
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Mar 04, 2025
Just Book it!
Beautiful resort. The rooms were heaven. The staff were wonderful. I just wish there was a swim able beach. It was very relaxing. Water available in rooms. Bring your water bottle with you so you can refill. All the usual expected amenities are in the rooms. Pool is wonderful and not over crowded. My husband and I had a great time.
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Mar 04, 2025Major Issue with No Proper Resolution
Our stay here was not a great experience, which is a shame because we were looking forward to a wonderful family vacation and the hotel should have accommodated us immediately. We booked 5 nights in a 2 bedroom. The first night there we woke up and found ants crawling up the walls in our kitchen and could not get the A/C below 77. We informed the front desk and were told it would be taken care of. When we returned to our room that afternoon, not only was the ant problem not better, it was worse. They had likely wiped them from the walls and did put out an ant trap. The A/C was not fixed. We were leaving for dinner and went back to the front desk. They asked me if I still wanted both fixed. Well, of course I did. I also informed them the ants had found their way into our sealed food on the counter and we would now have to throw away our groceries. When we came back, they informed us the A/C was now fixed. It needed frion. No explanation as to why that didn't happen earlier. And more ant traps. The next day, they spelled out "Apologies" on our bed in flowers. The next morning, I found ants other places on the walls in the dining area and on the floor in the bathroom. Back to the front desk for the 3rd time to express the ant problem. At this point, I asked to move rooms (again) and was told they would get back to me. Hours later I was told there was no where else to accommodate my family and they offered to completely fog the room. I told them the fogging should not happen with all of our stuff in there and that was not ok. So they sent maintenance again to "fix" our issue. The next morning, I woke up itching and could not figure it out until I found a few ants crawling in our BED! I had 15 ant bites on my abdomen alone. My husband had a few. When I went back to the desk they simply apologized again and asked what they could do. I was taken back that they were putting in on me to come up with a solution. After speaking to them I did request a room rate refund for at least part of our stay. I was told they could not help because I booked through a 3rd party and to have the 3rd party call them. I did that and they still refused to compensate for the room. In the end, I was offered dinner one night at the hotel for my family and a portion of our golf cart rental for the week and round trip transfers to the island airport. We lived with a major ant problem for 5 nights and had to throw away all of our food. The "compensation" equated to approximately a little over 1/2 off one night at the hotel. What a disappointment. And it's a shame because the resort was beautiful and the fix should have been a simple movement of a room.