Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
5646 reviews
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Apr 01, 2025Beautiful resort
This was our 2nd visit to Couples Negril. It didn’t disappoint. The service we received was outstanding from the staff on the beach, all of the restaurants and front desk. Special thank you to Cressida in the coffee shop who made us numerous cups of coffee. Always friendly and smiling!! The grounds and beach are very well maintained and the guys work so hard to achieve this. Housekeeping were great, always plenty of towels. Food and drink were outstanding. There wasn’t a single meal I didn’t enjoy. Sand gravity is real and we had plans to do the excursions but spent 11 days on the beach, relaxing! It was so good we have booked to return next year too.
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Mar 25, 2025
A great experience!
March 9 through 18, 2025. We have been to Couples Negril four times and are never disappointed. Yes, this is a small resort with proportionally fewer activities and restaurant choices, but it is all around the best all-inclusive we've been to. ( We've been to resorts in Mexico, Dominican Republic, Nevis/St. Kitts, Bora Bora, Bermuda, Bahamas, Hawaii, etc. so we have a fairly broad basis of comparison.) The beach is the reason to go to Couples Negril. It is wide so there is plenty of space. The water is shallow enough for just hanging out with a float and deep enough for vigorous swimming. Of course, it is quite warm with a totally sandy bottom--no rocks or coral outcrops so water shoes are not needed. There are plenty of lounges, chairs, and tables. The beach is raked every morning so the sea grasses are cleaned up daily. The beach waitresses are very good so you don't wait long for a drink. There is no problem with towels. The pool and pool deck are large and well-maintained. If au natural is of interest, there is a roomy nude area with a bar, lunch, shower, jacuzzi, shade, and an awning for a break from the sun. A three-sided screen of bushes allows for some privacy from lookers. This is strictly a nude beach, not clothing optional, and single sunbathers are not allowed. (I used the au natural area for swimming several times a day with no issues as my wife is a bit shy. I moved along after my swim and shower.) The food and drink are exceptional for an all-inclusive. (Don't expect great table wine as the selection is what we'd call "lower-shelf-grocery-store" wine, but you can up grade to something better for a reasonable charge. The Jamaican beer is great!) The buffet offerings are varied and fresh. The breakfast items are all you could want with two omelet/egg/pancake stations and plenty of fruit, pastries, etc. They offer breakfast foods for the varied clientele so there are cheeses, cold cuts, yogurt, breads, meats, veggies, and so on. There are three "sit-down" restaurants with one finer dining restaurant requiring a reservation but this was not a problem when we were there. The fare was varied and very good. Presentation is top notch. The beach grill restaurant offers a variety of sandwiches, burgers, fries, rings, fish, salads, etc. at lunch. A healthy-food walk-up bar offers good alternative choices and some interesting juices. The coffee counter is really great as they will prepare any sort of latte, expresso, frappe, etc. and offers a nice selection of cookies, pastries, and so forth for an afternoon snack or a quick breakfast. (Yonique is a great barista!) The bar service was very good with a broad selection of liquors and specialty (tropical) drinks. The weak part of the resort is the evening entertainment. I'm sure many people enjoy it, but it was not our cup of tea. One stand-out was the Friday performance of a teen-age steel band. The house band is really good for dinner music but the later singers were not noteworthy. The entertainment pretty much ends at 10 o'clock so it is not a problem as the music carries throughout the resort. There is a nice piano bar with sing-along and dancing in the later evening. People have commented about the rooms being "tired." I suppose this is true to an extent as the resort is older than many others in the area. We find that the rooms are more than adequate in size, offer reasonable closet and drawer space, and have very nice refurbished bathrooms. The mattresses are firm so you may want to ask for a topper if you like a softer sleep. We'd like to have more seating but that is a nit. The private patio is great for relaxing. In any case, the housekeeping is impeccable. We have always stayed on the left side of the resort (buildings 7, 8, and 9) but many people prefer the building 1-5 as they are quieter. Note that building 6 is very convenient to the pool, beach, central services, and all of the restaurants but it is therefore more noisy--a trade off. Couples really is all-inclusive. Take a look at the offering in the web site for water sports, scuba, sail boats, etc. Golf greens fees are included but you need to pay for a caddie, cart, and club rental. I have no idea of how good the course is as I don't play golf. Tipping is discouraged but we like to offer a "thank you" gift to the housekeeping and some of the staff who are most helpful. The staff people are accommodating. Some employees are more reserved than others but for the most part they are friendly and helpful. Because guests tend to come in groups from the airport, the check-in may take longer than you might expect but it is not terrible. Keep in mind that the pace of life is slower than Europe or North America so tamp down expectations for "fast" and all will be well. One thing to note: the bus ride from the Montego Bay airport is at least an hour and a quarter and may be more than two and a half hours. (Best to arrive on Saturday or Sunday to avoid week-day traffic.) The road is very rough and the vans are not in great shape so expect an uncomfortable ride. You pass through three towns that are quite congested but you get a sense of the every-day life. There is an air service that gets you to the resort in about 15 minutes but is is somewhat expensive. Couples Negril attracts a more "mature" clientele so it is pretty laid back and quiet for the most part. There are younger people but I sense that the average clients are in their 50's, 60' and 70's. They have the usual beach volleyball, games on the deck, corn-hole tournament, horseshoes, and so on. The pool can get a little rowdy by late afternoon since there is a swim-up bar that is very popular. We've noticed that some folks come in groups so they are more outgoing than the couples who come alone.
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Mar 24, 2025Not for Us, But Great for a Mature, Laid-Back Crowd
My girlfriend and I stayed at Couples Negril for 4 nights after spending 3 nights at another resort. I’ve been to Negril more than 10 times over the years (last time was in 2012), so I have a good sense of the area and its vibe. Couples Negril definitely delivers what it advertises. The included water sports like scuba diving, sailing, and kayaking were in great shape and well-organized. The staff was consistently warm, welcoming, and professional. The beach party night stood out for food — otherwise, meals throughout the stay were just okay. At 63 (me) and 55 (my girlfriend), we’re both fit and active, and honestly, we felt young at this resort. Most guests seemed to be in their late 40s to 70s. Many were there to relax, enjoy the food, and soak in the sun. Several we met had been coming back for over 10 or even 20 times, so clearly, this place has its fans. However, if you're looking for a younger, more energetic vibe — especially for honeymooners or active travelers — this may not be the right match. The entertainment was nice, but geared toward an older crowd. The rooms were clean and comfortable, though starting to show their age a bit. While Couples Negril is great for those who want a laid-back, all-inclusive beach escape with friendly service and calm vibes, it just wasn’t a fit for us. We were spoiled by our time at The BodyHoliday in Saint Lucia, which offered more in terms of wellness, activities, and overall experience for the money. We travel internationally 3–4 times a year and love resorts that match our active lifestyle — so for us, we’d pass on returning to Couples Negril.
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Mar 22, 2025Oh, NO! No Couples Negril!
Wrong choice! Alligned between the busses at airport with our luggages - askes for 30 US$ by one guy to handle the suitcases to the bus! They put them to the back of the bus by a lateral window! The trip from the airport to the Couples Negril was not interisting, but more than risky. The driver was one hand to the mic, speaking, the other on the horn, none on the steeringwheel. Arrived at the hotel, around 13h30, at 15h00 the room was yet not ready. But the staff was quick, very, to ask for a hold of 300$ for any wrongdoing or any buy made on the beach. The manager in charge was not able to give a clearly clarification about the room that was not ready at 15h00 as advertised at the front desk. At the buffet, flies on the expsed food. Wrong choice, I regret already this trip. To be continued.
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Mar 16, 2025
Brilliant Resort
A wonderful place to stay. Great staff, excellent service and right on the beach. Great choice of restaurants and free water sports included. Majority of people we met are return guests so that speaks volumes. We have just rebooked for next year.