Location
Hanover, JamaicaProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Name Changes - Hotel does not allow name changes for any guests.
Note - Minimum check in age is 18 year round
Customer Ratings & Reviews
TripAdvisor Traveler Rating
5615 reviews
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Jan 11, 2025Good value, great staff, lovely beach.
We were there for Xmas and New Year and had a wonderful time. We are repeater guests and can sometimes be a bit complacent about expectations. Positives: 1. The staff, take time to get to know them and ask them how they’re doing- they will repay you with the brightest smiles and friendly service. 2. Housekeeping I loved that we got fresh water and clean towels everyday. Coffee accessories were replaced and if you had DND sign on during the day; the evening turn-down service would ensure towels and coffee were replaced, if need be. 2a. The coffee pods were excellent. 3. Plenty of shady loungers! When I’m on holiday, I don’t want to have to be rushing out at the crack of dawn to grab a bed- no worries of this at Couples, you can easily find a shaded bed all day long. And the loungers are comfy!!! 4. Location Sandy beach, beautiful clear water. Loved watching the beach traffic and supporting the musicians and vendors. 5. Free Activities The catamaran, snorkelling, scuba-water-skiing etc - should never be taken for granted. Water sport staff are great! Negatives 1) Entertainment Some of the daily entertainment activities could get a bit intrusive, especially if you’re trying to have a quiet lunch at the Grill bar. 2) Wine All the house wine is undrinkable! We ended up having to spend money on the Managers Wine list which could be improved-please! Top Tip - Bring a few bottles from home.
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Jan 09, 2025
Good but not sensational
We stayed here for 8 days in December. As others have mentioned, the location isn't great. The journey to and from the hotel is troublesome and lengthy. You can of course book trips if you want to explore Jamaica, but this resort isn't in a prime area. The beach is absolutely gorgeous, boasting white sand and clear, turquoise water. The hotel itself is well kept but has dated decor. Beds were spacious and comfy. Our shower wasn't hot and this didn't get resolved until the 3rd time of asking. The nude beach is a fantastic addition for sun worshippers like ourselves. There were resident cats which I loved! The food in the restaurants was great. But the buffet area is a little underwhelming and samey, in all honesty. The games room is fun, especially for us Brits who love pool! Minus one or two individuals, the staff were apathetic and unhurried. We were actually shocked to see such positive reviews with regards to staff being super friendly and helpful - that wasn't our experience at all. However, 90% of the guests were incredibly welcoming and kind. The gift shop and clothes store were nice touches. The activity timetable was good, it was great to have access to the watersports. Unfortunately, the boat trip doesn't stop at Rick's Cafe which was a real shame. We enjoyed our vacation but we wouldn't return again. Areas for improvement: * Better breakfast selections (more fruit, cereals, smoothies etc). * A revamp of the entertainment areas * Staff to work on their hosting and communication skills * Factor in luggage transference for guests who are up high on 2nd/3rd level apartments - no lifts or ramps
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Jan 06, 2025Wedding Week!!!!!
We took our closest family and friends to Couples Negril for our destination wedding over New Years Eve!!! It was amazing! We have 48 people in our group and Couples did a great job organizing with our Travel Agent. Shelly-Ann set up our private bonfire for our wedding party that included a fondue fountain and bar. She helped coordinate our catamaran wedding ceremony, checking on everything I needed as well as help set up our beach volleyball game with our group. The staff was amazing, the NYE celebration was fantastic. This was the 4th time we have been to Jamaica and 3rd time to Negril, this was by far our favorite resort we have stayed at!!! So thankful for Couples Negril for making a magical wedding week for myself and our group!!!!!!
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Jan 02, 2025lacking in so many places.
If you want non modern and relaxation this is for you. this is a very old population at this resort. mostly couples above 60. we felt very out of place. The hotel is lacking in ALOT of places. slow service. food was good. with a no tipping policy you get that. the beds are OLD, with mattress toppers. we had a bathroom issue and it took Maintenace 5 hours to fix it. the beach was fantastic but saldy we will never return there. the resorts "contact us" for issues never respond and do not care. they got their money. Ill stick to a higher resort thats worth the money we paid. do not go.
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Dec 30, 2024
A Great Beach Makes Our Week
We have been visiting Negril since the late 80s, but this was our first time at Couples Negril. We chose this place because it was a bit less expensive than our usual Negril home, and for the nude beach. We found the resort to be comfortable and just the right size for us. We don't like huge resorts. They were decorated for the holiday season and at night the place looked great! Our room was what we expected. Nothing spectacular, but clean and comfy and far enough away from the nightly entertainment that we could crash early if we wanted. The room attendants were very pleasant and efficient. Absolutely no issues with their work. The beach was wonderful. We've found some beaches in Negril have a lot of muck and weeds below the water, but this beach was sandy all the way to the end of the roped off area. The water was where most people chatted and socialized. There is a full beach bar and an area where lunch is delivered 5 days a week. Burgers, patties, jerk chicken, fries...a nice lunch that kept you on the beach. There was also a hot tub in the nude area, but no pool. We spent most of our days here and had a laid-back, relaxing time. We are not "foodies" and are pretty easy to please in that department. The food here was fine. Nothing spectacular, but we never went hungry. I love akee & saltfish, which is Jamaica's national dish, but it was only on the breakfast buffet one day. The rest of the buffet was what you'd expect, basically a Holiday Inn Express with a nice omelette station. The dinner restaurants were also just okay. Except for Otaheite, which was a very special dining experience and the highlight of our trip! We noticed that, with a few exceptions, the staff were just doing their jobs. Nothing to complain about, but no personalities that jumped out. The bartenders at the main bar seemed to be ignoring us at first. Then I noticed them promptly serving the people who were tipping them. None of the other bars had this issue. Sonia, the guard at the nude beach was a sweetheart. We enjoyed chatting with her most days. (She did have to tap one of us on the shoulder one day and remind them that it was not a clothing-optional beach ... you had to be naked). Our bartender at the nude beach was also delightful, and we, of course, never got her name. But look her up and try her Dirty Banana! Will we return? We started out our stay by thinking no, but by the time we were ready to leave we decided yes. The beach experience was good enough to bring us back if we head to Negril again.