Hotel Promotions
Honeymoon Amenities
Guests celebrating their honeymoon with us will receive a complimentary bottle of sparkling wine and special decoration in the bedroom upon arrival, plus a Welcome letter.

Important information: To receive this offer, just enter "Honeymooners" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you. Marriage Certificate must be present at the arrival with a maximum validity of 45 days after the wedding date.
Applicable Dates:
Booking Dates: 05 Nov 2020 to 19 Dec 2026
Travel Dates: 22 Dec 2020 to 19 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Exchange Privileges
Guests from Crown Paradise Golden are allowed to enjoy services at Crown Paradise Club, located next to the hotel.

• Hotel facilities
• 3 meals from open restaurants
• Unlimited domestic and selected imported drinks
• Daily activities
• A la carte dining with previous reservations

Important information: Additional information will be provided by the hotel at check-in. Restrictions may apply. Subject to change without prior notification.
Applicable Dates:
Booking Dates: 05 Nov 2020 to 19 Dec 2026
Travel Dates: 22 Dec 2020 to 19 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
The all inclusive program includes the following amenities:

• 4 a-la-carte restaurants and optional buffet breakfast
• 5 bars 
• 2 Snack bars
• Unlimited domestic and selected imported drinks
• Disco Nitro with drinks included until 2am
• Live entertainment, night shows, and interactive games some nights during the week at Club Nitro
• Daily activities: aqua-aerobics, water polo, spinning bicycles, yoga, ping-pong, tennis, volleyball, basketball, bingo, pool table, table games
• Gym
• 2 clay tennis courts and one multi-use court
• Free Wi-Fi service
• All hotel taxes and gratuities

Important information: Additional information will be provided by the hotel at check-in. Some restrictions may apply. Subject to change without prior notification.
Applicable Dates:
Booking Dates: 13 Jun 2023 to 19 Dec 2026
Travel Dates: 22 Dec 2023 to 19 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
OnSite Dining
  • Bellavista Cafeteria

    International buffet. Open for breakfast, lunch and dinner. Dress Code:  Resort Casual

  • Los Gallos

    A la carte authentic Mexican cuisine.  Open for dinner.  Dress Code:  Resort Casual

  • Paradise
    A la carte Mediterranean cuisine.  Open for dinner.  Reservations required.  Dress code:  Resort Elegant
  • Salvadors
    A la carte Gourmet Cuisine.  Open for dinner. Dress Code: Resort Elegant.
  • The Breeze
    This restaurant and full service bar has a privileged location overlooking the beach. Don't miss the chance to try our delicatessen style food and delicious sushi.
  • The Grill
    Grill and snacks area by the pool offers a selection of delicious salads, traditional Mexican tacos, hamburgers, pizza and grilled beef or chicken
  • The Pool Bar
    Offering a wide variety of cocktails, wine & beer.
  • The Pub
    Main bar offering assorted domestic and a selection of imported premium brands
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
  • ATM/Cash machine†
  • Baggage hold
  • Bell staff/porter
  • Business center†
  • Children not allowed
  • Concierge desk
  • Elevators
  • 24-hour front desk
  • 24-hour room service†
  • Complies with Local/State/Federal laws for disabled
  • ATM/Cash machine†
  • Baggage hold
  • Bell staff/porter
  • Business center†
  • Children not allowed
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Outdoor pool
  • Pool
  • Restaurant†
  • Safe deposit box
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Water sports†
Off-Site Amenities
  • Internet Access†
On-Site Wedding Services
  • Weddings are celebrated on the beach or any other area at the hotel. For Packages pricing or more information contact Public Relations at the Hotel.

† Fees may apply

On-Site Recreation
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    1 Outdoor Hot Tub
  • Motorized Water Sports †
    Parasailing
    Water Skiing
    Banana boat rides, this is a third party company located on the beach.
  • Non-Motorized Water Sports
  • Outdoor pool
  • Pool
  • Spa †
  • Tennis court
  • Volleyball
Off-Site Recreation
  • Golf †
    Golf Course located within 5 Miles of Property.
On-Site Attraction
  • On-site Entertainment
    Musical & dance Shows
    Contests & Games
Off-Site Attraction
  • Puerto Vallarta downtown
  • Jungle Tours
  • Swim with Dolphins
  • Other Local Attractions
    Boat cruises to local fishing villages ($)
    ATV tours ($)
    horse back riding tours ($)
    City tours ($)
    Fishing tours ($)
    prices with TMTC local groundhandler at the hotel or at the travel agency booth located at the lobby.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 8515 reviews
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Don't stay

    The food was cold, no matter if you were there when first opening, middle, or late. It was nice that this was located centrally so when we had to go out to eat since we could find warm food it was easy to walk to. Had no hot water for the week so was taking cold showers, Paid for the jacuzzi tub but could not use due to cold water. Handles on the tub you had to get just right, as the handle had no stop, just would keep spinning, you had to get it just right. The people selling stuff on the beach were coming up past the lines and bothering everyone multiple times could not rest.

    Jan 28, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Room is clean service was excellent Food was excellent great atmosphere and looking forward to my next trip back there .

    It was a great place The room was cleaned Service was excellent The shows were awesome Lots of variety of great food Can’t wait to go back there again

    Jan 27, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    : Great Service & Drinks, Excellent Restaurants, but Beach Peddlers Were a Downside

    We had a wonderful stay at this resort, and overall, it was a great experience! One of the main highlights is that it was an all-adult resort frequented by locals on vacation. The staff was incredibly friendly and attentive, always going above and beyond to ensure we were comfortable and enjoying our time. Their hospitality stood out and made our trip even more enjoyable. One of the biggest highlights was the drinks! The bartenders were fantastic, crafting delicious and well-presented cocktails perfect for lounging by the pool or unwinding in the evening. As for the food, the *buffet was pretty standard—plenty of variety, but nothing overly exciting. However, the restaurants were excellent! The à la carte dining options were a step above, offering great food, outstanding service, and a much more enjoyable dining experience. Our room was very clean, though you could tell the resort is a bit older. That said, they were actively working on renovations during our stay, which shows they are making improvements. The only real downside was that beach peddlers were allowed to cross onto resort property, which became bothersome at times. While we understand they’re trying to make a living, it did take away from the relaxation aspect, as we were frequently approached when trying to enjoy the beach. Overall, we had a great time and would definitely recommend this resort for its **amazing service, excellent drinks, and fantastic restaurants**—just be prepared for some interruptions on the beach. 😊🍹🌴

    Jan 27, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Very let down

    Family separated due to over booking. Would not rectify hotels mistake. Our Nexus people never told us about when to meet for check out. Karoake host catered to her own Mexican friends rather regular guests. Overall very poor english skills. Especially in entertainment and concencierge

    Jan 27, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Would visit again

    We had some issues with bad smells in the room, some sewer gas smell coming from the drain in the bathroom that we had to cover with a towel to lessen the smell, and the air conditioner had a dirty filter that mad the room smell moldy when in use.

    Jan 26, 2025
Hotel Advisories
  • AdvisoryIt is our policy that all guests under the age of 20 years old, must be accompanied by a guest 21 or older who must either share the same room or be in a nearby room.
  • AdvisoryThe Registered Guest is responsible for payments on incidentals per room and must be an adult of at least 18 years of age. Likewise, it is responsible for any and all damage caused to the room.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • Minimum Guest Age: 18
  • General Policies:

    Check-in Policy:
    Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy:
    Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy:
    This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy:
    A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information:
    Room taxes and service fee are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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