A city of great conquests and conquistadors wait for you in the magical Colombian Caribbean. We open the doors to a strategic hotel tower located facing the renowned ‘Bocagrande’ beaches, overlooking the Cartagena Bay and combining the modern city with the majestic colonial city. Fun and enjoyment are guaranteed in a Caribbean and Cosmopolitan corner, loaded with history that will infuse you with its everyday tropical and “Garcia-Marquezian” reality.
Location
Beach{{title}}
Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2463 reviews
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Dec 19, 2024Excellent thread and a great service
One of by best experience ever, the hotel is great and everything is worth. The pool, the service and the people who work there is great always trying to help you. We had a room with and excellent views. The restaurants were delicious and the beach was beautiful
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Dec 05, 2024Surprised
The beds were comfortable. Rated 4.5. Staff was excellent and friendly. Even though I could not speak Spanish and most of them could not speak English, they made every effort to help accommodate me if they could including directions drinks service etc. my rating for friendliness and effort 5. Check in horrible. People some to arrive in droves at a time due to plane arrivals bus arrivals all inclusive packages in general. The issue is not enough space or staff for large group arrivals. Understand you are in hotel alley and space is limited. My rating for check in and out 1 but not staff fault only due to large groups all at once. Food not great but not bad. Limited choices but if you leave hungry it’s your own fault. Plenty of food and people serving or cleaning up. Food rating 3 food employees 5. Location 4. Beach 2. Our 3 day stay was tolerable and enjoyable. Our expections were lower due to reviews and expect much. Our experience was much better however mostly due to staff friendliness.
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Oct 27, 2024Gaines Party of 4
When going to the beach be ready for a constant flow of locals trying to sell things to you the entire time, including massages and getting your hair braided. The umbrella and chairs have the name of the resort of them but you pay the men hanging around to use. The room smelled all the time, the mini blinds should be trashed and there were no wash clothes provided. The entire place needs to be renovated and upgraded. Food was not available 24 hours each day at the resort. The bright spot is the staff were very sweet.
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Oct 05, 2024
Awful property
The air conditioner in the room was full of black mould within it and around it on the wall and extremely noisy. Front reception staff were unhelpful ( I couldn’t speak Spanish) and they wouldn’t even try to help my requests with laundry or money change. I was very uncomfortable there.
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Sep 13, 2024
The worst in my life
The worst experience I've ever had in a hotel, nothing to do with what they publish, the rooms are so embarrassing, broken curtains, garbage on the floors, slippery floors and cockroaches in the room, we had to leave the hotel and book at the stellar hotel, we went from hell to heaven Apart from that there was no money back Totally disastrous