Desire Riviera Maya Resort - All-Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

3463 reviews

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  best resort

  best clothing optional resort in world, lot of parties lot of show, lots of couple activities everyone doing very hard to make you happy, food is very good here, playroom is one of best you can have drink and watch in playroom dj are good can't wait again to go back

  Jan 28, 2025
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  Free couple experience

  This is the best and wonderful and unique lifestyle hotel in the world. My husband and me love to go there, every time we go is a great experience. High services level and great people going there. Respect between guests and workers is the best part. Delicious and diversity of food. We can't wait to be there again. 5 stars

  Jan 28, 2025
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  A Unique Place for Couples

  We are regular Desire visitors. We love the place!! In the last 18. Months or so, the new Eden part of the Riviera Maya resort has opened and it is absolutely stunning! The rooms are beautifully appointed with shiny tiled floors, smartly placed wall mirrors and “fun furniture” - the whole effect is sexy and fun. We loved hanging out with friends around the new pool cabanas on the Eden side of the property even if the music does sometimes become overwhelming to the point of preventing easy conversation ! That said, the pool playlists were generally great to dance to - my wife spent plenty of time just doing that! The new nightclub and upper level hot tub is now fully open and is where the crowd - and the party moves to as the sun sets. The facilities are superb - a real success. The new restaurants are fully open (though not always open!) and both Eros and Khalo provided terrific dishes when they operated. Not sure of the reason, but with a near full resort it was odd that not all restaurants were open to serve the demand; the buffet was good but not necessarily where folks choose to eat; many folks commented on this. The new gym is work in progress and still feels very much under construction, though reasonably well equipped. Nighttime entertainment did not quite “jive~” for us this time. Theme nights are always great fun, but the key hour when folks want to get the evening started by dancing and mingling, included on a several nights music to which it wasn’t possible to dance to - eg a cellist (albeit very talented) no matter what music is played as backing - is hard to dance along to. The live band got the tone right - live music, dance and rock, dance floor full. More of this please!! It would also help if the “evening show” did not mean that (on one occasion) the dancing had to be stopped, a short act performed, and then the dance reconvened - only to be stopped again for a second instalment of the show. This needs re thinking IMHO Both Pool Parties rocked! The Playmakers team was depleted and we definitely feel the lack of fun, engaging femal playmakers to star alongside the boys. Of course, one thing which never changes at RM is the quality and genuine friendliness of the staff and we would like to call out a few names who made our trip special: Carlos, Jonathan, Abraham, Edmundo, Manuel (bar team) Africa, Emir, Fabiola, Jasmine, Eunice, Elenor, The pool guys and towel guys provided their usual slick and smooth service Our Butler Raphael was his always hard working self. See. You all again very soon

  Jan 28, 2025
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  Our honest point of view

  Just returned from a very nice week at RM. The resort has gone through some changes since adding Eden. Some good some bad. Butler service is hit or miss if you stay on the old side. We usually had to track one down for dinner or spa reservations. The night time shows are a mixed bag. The sexy dancers are anything but. The acrobatic shows are good. One rainy night the show was moved to the disco. A lot of guests stood up by the dance floor which made it impossible for the people in back to see. I put this on the rude guests. The late night pizza and BLT's are still great. The raccoons still want a handout. The breakfast buffet and omelets were good as ever. The poolside grill was just ok with burgers, tacos, fried and grilled shrimp, fried and grilled fish. We ate there one day. The other days we ate lunch at the old lunch buffet. The choices and quality there were very good, probably the best in our 13 years. We did not eat at Kahlo or Eros. We ate at Suki and Sahlo a couple times each. Both had new menus since August. We enjoyed our meals there each time. Only complaint were Sahlo only had one dessert choice one night, and it wasn't lava cake or creme brulle which are our favorites. The waiters were great at keeping the tequila shots coming. We did attend the members' dinner, which was awful. It was suppose to be surf and turf. The surf was some type of shrimp mash and not good. The turf was a filet. Probably the worst steak ever at RM. It was so tough you could hardly chew it. We ended up not eating it and went to the buffet which was way better. Have to mention Eunice, the night time matre d. She is sweet as ever and very accommodating. The Playmaker have had a big turnover. There were many new hires, but they will catch on in time. Javi and Pena did a great job. Babi was sweet as ever, but could not be in the sun due to a personal issue. Leo was awesome as usual at water sports. He and the Playmakers played volleyball twice a day, even in the cold rain. Such dedication. We had the chance to meet Alejendro, the new night manager. We expressed some of our issues. He genuinely listed to us. He even had a butler and a chef come and listen. Because of Alejendro, we had virtually no issues the last couple days. G was one of our butlers. He is definitely a standout. Unfortunately he was on night shift when we don't really need much. He did forward on any request we had to a day butler. The butlers have started using Wassap, so you can communicate with the if you don't see them. Our room was a superior garden on the old side. It was spotless and had no maintenance issues. The hot tub bartender (sorry I can't remember his name) was outstanding. When he would see us getting undressed, he would have our usual drinks waiting at the bar. The wife had 2 massages and a facial (the normal kind) at the spa, and thoroughly enjoyed them. Overall, we really enjoyed our stay. We have been coming to RM for 13 years, and will continue to visit. We have seen RM have ups and downs. I believe it will take a little time to fully integrate Eden and the old side. In the meantime, for us, the upside is still worth it.

  Jan 25, 2025
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  First visit and more to come.

  First time to desire riviera, we had a really good time. The playmakers are very friendly and always inviting, Especially Jorge and Bella. Thank you guys for making us feel welcomed. What blew me away was the quality of the food in particular khalo the Mexican restaurant. It’s a true fine dining experience, the aguachile shrimp was my fave. For breakfast Eros was amazing.

  Jan 23, 2025