Location
Animal Kingdom® Resort AreaProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Smoking Policy - All Disney owned and operated resort hotels are smoke-free environments. Smoking is permitted in designated outdoor smoking locations only.
Guest Names Policy - Walt Disney World reservations must be booked with the correct guest names. A complete name change to the lead name is considered a cancellation and will require a new reservation.
Deposit Requirements - A major credit card and photo I.D. is required upon check-in to cover phone or incidental charges.
Convention Policy - Guests attending a convention at the hotel may not use this package for their stay. If found attending a convention, guests may be charged directly by the hotel.
Room Taxes - Room taxes are included in the vacation price.
As to Disney artwork, logos and properties: ©Disney
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8178 reviews-
Please don't 🙏 go for life safety concern to your family
We were there for a month. It was the most worst customer service ever. Someone left a stroller in front of the room door and I got up early morning to go get a coffee and fell over it and reported it to the front desk. They said that it was not there problem??we were at the park and called back to find the door was locked. When to front desk to find out why at 12am with two kids. It was because we didn't pay the 200.00 dollars that we didn't know and didn't get any info or call from them. No big deal lol 😆. I informed the manager at the resort desk that I needed to get to my medication ASAP I was suffering planes in my chest pains and my hand and fingers are going nome. They said they didn't care they said to me and my wife pay 200.00 and you husband can get his medication. I thought I was going to die the chest pains were so bad I could barely get walk back to the room. I took my medication and didn't get to sleep tell 5:00am . I didn't think I was going to live. This was the first time I thought I would never see my wife and kids ever again. It shows that all they care about is money 💰. All they had to do was say ok come and get your medication before you get really sick and may had the cards on her to pay it ASAP . But they really want me to have stuff a hart attack in the lobby no joke. I just need to get my medication to stop it and they said NO. Very Serious issue to want a gusset to die on live on life support.
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Hotel lobby and front desk
Yes lovely place we stay the hotel next year 2025 with Chantelle we arrive the hotel before 19.30 Tracy is very excited she is going to America with her Staff Chantelle is supporting her to stay in 7th night at the dinseys all star movies good places
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Great place to stay
loved this place. worth for the price paid. service was good. rooms are clean. dining was also good. best part is the transportation to parks and early or late entry. we booked directly with disney. they picked us from the airport. bags were taked at airport and got delivered to our room,
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DISNEY 2024
This is a great simple resort right in the heart of Walt Disney World. This has been our family's go to resort since 2000. We are in the park people and this checks the boxes of a clean resort with comfy beds and great water pressure in the shower.
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Halloween Vacation
The staff at the hotel were amazing so friendly. The location was great and shuttle service to and from the parks was fantastic. The food court had good food, not many healthy options for healthy food wish there was more variety. The Halloween block party and trick or treat was fantastic better than at Magic Kingdom. The only downfall we could hear our neighbors and the ac Vent kept running all night other than that it was a great stay would recommend it to everyone.