Disney's Old Key West Resort

Customer Ratings & Reviews

TripAdvisor Traveler Rating

3287 reviews

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  Old key west

  We stayed in a 2 bedroom villa! It had a jacuzzi tub and was so nice after long days of walking the parks! The only thing I did not like was they do not have a large foodcourt like most Disney resorts. Quick service meals were very limited. Bus transportation ran very fast and they also had boat transportation to Disney springs.

  Jan 26, 2025
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  Not worth it loud hotel

  This resort is ok. It’s pretty. It is not quiet though. I was next to a street and heard cars and motorcycles. Walls are paper thin. I had very loud neighbors. They were yelling and talking really loud. I called the front desk and they would not do anything until 11pm. So I had to listen to that for 4 hours. It was worse than a value resort. Breakfast at Olivia’s was not good. The eggs were covered in oil. Could not eat them because it makes me sick. They did take it off the bill but the manager was not very nice and said I should have told them that I didn’t want the oil. I didn’t know they came that way. Scratch that restaurant off my list. The hot water sucked! I had lukewarm showers the first 4 nights until they made it a little better. The resort is really big so it takes a while to go around the resort on the bus before getting to the park. Food choices were minimal. Did not care for this resort.

  Jan 04, 2025
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  Fabulous stay, less crowded than other Disney resorts

  Booked our stay by renting points from a DVC site. Great way to save money. The place is super nice. The vibe is quiet and laidback. The onsite restaurant, Olivia’s, was very good…as was their grab and go pickup location near it. The grounds are well kept and the staff was friendly. We stayed in a studio, which is their most affordable, and it worked well for us. The room is spacious. There were two queen beds, unlike most other resort studios, which feature a pullout bed for one of the beds. The kitchenette is more like a regular hotel kitchenette, with a mini fridge, microwave, drip coffee maker, a small sink, dish towel & soap, a couple of paper plates, bowls, plastic utensils, coffee cups & cups,paper towels and trash can. Full length mirror on exterior bathroom door. Fairly spacious bathroom with good water pressure. Shampoo/conditioner/body wash was mounted to the wall. It was clean and included a Hey Disney device, similar to Alexa. Small TV with poor sound quality. The property is a lot like clusters of townhouses. Our section had 2nd story (no elevator, but it was fine for us) and had a beautiful water/golf course view. I did see that there were a few 3 story units…nothing higher than that. Beds were comfortable, with 4 pillows per bed. Hair dryer, iron & board included. You can hear the buses go by, so bring a small fan or a sound machine to cover the slight noise. (There’s a ceiling fan, but it’s not loud enough for this.) My one complaint: there are like 4-5 bus stops within the resort, so just going through the resort takes 10-15 minutes itself. Role drop/early hours is even earlier to get up for bc of this. It’s the price you pay for a spread out, townhouse type resort. We were assigned a room near the Hospitality House area (even though we didn’t pay extra for that) and that bus was dead last for drop off at night. Sometimes we just hopped off at the first stop and walked the little ways to keep from having to go through the whole route. We resort hopped this visit on our “rest day” and trust me when I say OKW was much less crowded than Polynesian, Animal Kingdom Lodge, Grand Floridian, and Contemporary. I prefer less crowded, personally. The ferry to Disney Springs is great, BTW.

  Dec 21, 2024
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  Great two bedroom condo within Old Key West resort

  Great two bedroom condo within Old Key West resort. Incredibly spacious rooms. Nice to have multiple bathrooms. Very easy use of the bus system -- we were worried we'd have to wait for multiple buses given we were near the end of the route, but we had no problem getting on one.

  Dec 05, 2024
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  Laid Back Resort

  Good resort for couples or older people. Not great for kids. Very large resort with complicated busing for some. I really loved the laid back theme. Kind of a Key West theme. The main pool is awesome with the sand castle slide that was a lot of fun

  Nov 23, 2024