Location
Downtown Disney® Resort AreaProperty Information
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Resort Details
Hotel Advisories
All Disney owned and operated resort hotels are smoke-free environments. Smoking is permitted in designated outdoor smoking locations only.
General Policies & Fine Print
Smoking Policy - All Disney owned and operated resort hotels are smoke-free environments. Smoking is permitted in designated outdoor smoking locations only.
Guest Names Policy - Walt Disney World reservations must be booked with the correct guest names. A complete name change to the lead name is considered a cancellation and will require a new reservation.
Deposit Requirements - A major credit card and photo I.D. is required upon check-in to cover phone or incidental charges.
Convention Policy - Guests attending a convention at the hotel may not use this package for their stay. If found attending a convention, guests may be charged directly by the hotel.
Room Taxes - Room taxes are included in the vacation price.
As to Disney artwork, logos and properties: ©Disney
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4673 reviews
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Dec 08, 2024Everything is difficult, nothing is close by. Pools open at 10am.
The room is alright nothing special. Pretty much like an Air B&B. Very much like renting an apartment. We stayed at the carousel building. It was way out of the way of anything. Plan a 10 minute walk to get to a pool and longer to get to a restaurant. Disney Springs, plan 20 to 30 to get over there. Not convenient in the least bit. For the price tag; honestly, I give this one star.
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Dec 05, 2024Great resort! Not as great food at the Artists Pallet.
Disney really does a top notch job with their accommodations. I cannot fault them for that. Our 2-bedroom villa was clean, smelled clean, and all of the furnishings, dishes, tv’s, beds were clean/worked/comfortable. The exercise facility at the SPA was also clean and large and had a lot of equipment to choose from. I gave this 4/5 stars because the food was really just not exceptional. It looked good, but things like the brisket sandwich, meatloaf, etc were all bland and did not live up to anyone in my groups expectation. It was not 5-star worthy.
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Nov 19, 2024
Peaceful and Natural Stay
I rented DVC points to spend a week at a studio at Saratoga Springs. The arrangement worked out well and I was very happy with my stay. I was assigned a room in the Paddock section, on the first floor overlooking the waterway. It was quiet and peaceful, especially sitting on the patio. The room was well arranged and the bed was comfortable. A friend came for one night and reported that the Murphy bed was also comfortable. I brought my bike due to the size of the resort. There are bike racks at the entrance to Disney Springs, at the Paddock Pool and at the bike rental place near the Community Hall. You can also ride to Old Key West on the walking path. In general, the grounds are lovely with lots of wildlife to enjoy. Bus transportation was efficient and timely. I participated in a Run Disney event and the buses were reliable and convenient for that as well. The one letdown was the dining options. I felt like the food at the various eateries was only so-so and options unreasonably limited for such a large resort. I got a bagel at the Paddock Grill and the cream cheese had mold on it. Otherwise, a nice stay.
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Nov 09, 2024Perfect
Excellent location for a relaxing stay at Disney. We stayed at the villa and it had everything we could wish for. Beds were very comfortable and spacious, very happy with extra pillows available. The kitchen was well equipped, we only had to buy food. The renovated villas have a lovely modern look to them with a touch of Disney, enough to know you are staying at the park hotel but not too much to feel overwhelmed. As a deluxe resort hotel offers extra Magic Hours and free parking at Disney parks. Perfect location close to Disney Springs, Epcot and Hollywood Studios, a bit longer drive to Magic and Animal Kingdoms but we didn't mind as it was all reasonable. Rooms were cleaned everyday and we were coming back from the parks to find towels and my Disney ears arranged in a new way everyday. Even in July the hotel was quiet and relaxing. It was always a bit of a challenge to find a parking space, but there was always one available. There are pools and golf course but we were spending our days at the parks. The bathrooms have peculiar set up (so many doors!) but once you get used to it it's fine. Brilliant Aircon, it was so pleasant to come back to a cool room after day in the Florida sun!
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Nov 02, 2024
Amazing yet again
Amazing stay yet again. Team always impressive. Accommodation always perfect, clean and great beds. Every member of staff is always engaging, polite and can’t do enough for you. Pool was great sadly a few days of thunder so pool closed but plenty to do. So close to Disney springs we walked each day.