Doctors Cave Beach Hotel - European Plan

Customer Ratings & Reviews

TripAdvisor Traveler Rating

286 reviews

• 

  Very poor service

  Booked a table for 6 for evening meal. On arrival the staff has no booking although we had the email confirmation. They hastily put a table together then left us with no menus, no one came to take our order for 20 minutes until we had to approach them. Two of the meals ordered were Filet of fish, (snapper) on arrival the two of the meals had bones that you could visibly see, when challenged the chef explained they had changed supplier, and apologised. I fully expected the 2 meals to be taken off the bill but to my surprise both meals were charged to the bill. I spoke again with the chef who seemed now to think it was ok to charge for a filet of fish, which she had earlier acknowledged was not supposed to have visible bones, suppose I had ordered it for a child. With that said after visiting Doctors cave yearly for over 30 years, I will never visit again

  Oct 19, 2024
• 

  Do not book this hotel,they are scammers!

  Do not book with Doctors cave beach Hotel! They are scamming people They are closed for renovation and no information was given about that when we booked or after! The manager which i talked to on phone was veet rude and unprofessional. They are ripping off people by letting them book and then the last day before the stay they book you at a cheaper hotel which is nearby. STAY AWAY from Doctora cave beach hotel as they are scamming people!

  Aug 09, 2022
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  Great from the very start!

  First of all, the hotel is in a great location! Stores, restaurants, and beaches are all a short walk away. The property itself is very pretty with a lovely garden area. The room and bathroom were clean and the cleaning ladies were exceptionally kind and helpful as were the women who serve breakfast. ALL of the staff was amazing, especially Simone and Kenny!!! I was traveling with a friend. We are both young females and the staff ensured that we felt safe and comfortable during our stay. The pool is nice, the drinks are amazing, and it was a lovely stay. There was a tiny bug problem but that is to be expected in a tropical environment. Overall, my friend and I loved our stay and hope to return again soon!

  May 05, 2020
• 

  I LOVE IT

  I stayed there 08/2019 and in 2weeks i will be back i felt safe and its around everything i love love love it see you in 2 weeks.. The beach is across the street the casiono is about a mile away the bar is not far

  Jan 24, 2020
• 

  Just terrible

  We stayed there for one night because I needed to be close to the airport. This was the absolute dirtiest hotel I have ever stayed at. Mind you I’ve spent a lot of time on a budget in Eastern Europe and China and have seen sketchy hotels. The common areas are cute in a shabby chic way but the room/bathroom were ICK! All of the linens towels/sheets were gray (not original color) and smelled musty like they had been washed with kitchen towels. My thoughts were if the sheets smell this bad I don’t even want to think about the bedspread! The bedside lamp had what appeared to be dust but on closer inspection it was a layer of greasy dust so this thing had not been wiped in a looong time. I can handle peeling paint, and the occasional missing tile if things are clean but this place was faaaar from clean. The vanity in the bathroom was originally white but it had such a nasty layer of scuz that it appeared streaky gray. Don’t stay here! Go to Toby’s where even if it’s not super up to date at least it’s very clean. Only reason I didn’t was because they were booked. Never again!!!

  Jan 05, 2020