Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2873 reviews
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Mar 31, 2025Muy buena experiencia
Muy buena atención y la comida es muy buena. El personal es muy amable y consideran tus necesidades para poder atenderlas. La playa es complicada si te quieres bañar porque está lleno de rocas. A pesar de que había algunos eventos, no era molesto
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Mar 31, 2025PV with family
could use some outside bars/restaurants with a view.....lacking ambience that we find at most all inclusive resorts. The buffet had fewer options than most resorts. The food was above average, would like to see some more dining options for Dreams customers. To much constant upselling from the sales staff, got annoying after a couple days.
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Mar 30, 2025
Not bad, not great...but Mexico is beautiful so it's hard to be too mad!
The marketing photo on the website is a bit misleading. Directly next door is a large, noisy construction site, not a lush jungle. The beach is extremely rocky in front of the property as well. The food is very decent, especially at the specialty restaurants. The staff is lovely and friendly. If you want a relaxing quiet resort, this may not be the best one as they play terrible techno beat music all day long, sometimes two different playlists from competing spots on the property. The weather is so great and the sun is always shining so it's hard to complain when you're in Mexico!
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Mar 30, 2025
Awesome and excellent experience!!
Amazing stay. Food was excellent. Buffet was incredible. Staff were friendly. Our daughter had a great time. Water park was also an added bonus. Overall I would recommend this to any family with kids or a couple wanting a “top shelf” vocation. We will be going to another Dreams resort next spring break !
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Mar 29, 2025Great, recommend, but a few hiccups.
This is a great resort for families. The facilities are top notch, the food is mostly very good (not great) and the service is mostly excellent. There are a wide variety of activities and lots of great stuff for kids. The kids club was great, the pools and water park are wonderful, and when poolside or at a bar, you could not ask for better service - however a few hiccups - had one really terrible (service and food) dinner - it happens, but the staff seemed perplexed about how to handle their repeated errors, so we ended up feeling frustrated - not something we should experience on a vacation! There is no enforcement of rules - people put stuff on lounges and leave for hours, despite signs saying it will be removed after 45 minutes. There were tons of little kids in the fitness center- seemed dangerous. Also, when our 6 year old family member went down the "big" waterslide, an adult man came down so close behind him that I jumped in to intervene. When addressed with the guard, we were told he knew it was a problem, but nothing else. To end on a good note, we DID get access to the preferred 6th floor lounge which was a calm oasis in a place filled with people, music and activity. We loved the Mexican breakfasts outside the buffet, which was far better than we expected, and our room was spacious and comfortable. Despite the hiccups, would recommend.