Location
San José del CaboProperty Information
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Resort Details
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students
or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7611 reviews
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Dec 02, 2024Great Staff & Kids club
We're on our final day of a one week stay- in a premier club jr suite with our 7 year old. Before we booked we read the reviews and arrived without expectations. Favorite experience- definitely the kid's Explorer's Club. They are so organized and the activities are great. Claudia, Mimi and the rest of the team are amazing, and really know how to work with kids. They have a full 12 hour program with different activities every day. Because the Explorer's Club was so great, it allowed us plenty of time to relax at the adult pool. Octavio ran the show the entire time we were there, and made sure everyone had drinks and food. He was personable and kind to everyone, and remembered everyone's drink of choice. I usually avoid organized resort activities but the entertainment staff was too fun. They worked really hard and deserve kudos. I wish I remembered everyone's names, but a big thanks to Nirvana and her team. The Premium Club concierges were so helpful- Luis went out of his way to check on us each day to make sure we had everything we needed, and Yamileth was always smiling and ready to help. It took us about 24 hours to get into the flow of the resort, and to figure out that if we couldn't find what we needed (towels, pool chairs, different drink, dining options- anything really; all we had to do was ASK and staff were more than happy to help). The staff work so hard- they are really hustling. The no- reservations system worked out fine as soon as you realized that you were in a resort that had food and snacks all around you, and you wouldn't starve if you had to wait 30 minutes to eat. We did see some ridiculous guest tantrums that staff handled with grace and dignity. The room was large and comfortable- plenty of room for 2 adults and 1 kiddo in the comfy pullout sofa bed. The plumbing is a bit outdated but the resort is going through some different upgrades, so that might be a future stage. All in all, this resort definitely grew on us, especially because of the people.
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Dec 01, 2024Will not return
I had higher hopes for this property based on prior reviews and pictures but it did not live up to the expectation. The restaurant options were quite limited and the food was subpar. My eggs were undercooked in the buffet and mixed with meat when I am vegetarian. The service varied between horrible and okay. It was impossible to get waiter service by the pool, and they do not take reservations at the restaurants so if you have hungry kids, it proves to be difficult. The hostesses at the restaurants were quite rude and concierge was less than helpful. The vegetarian options are really limited. Our best meals were had off property. The cleaning staff were excellent and serviced our rooms quickly. I have stayed at other properties in Cabo and wish we has just returned there rather than try this property. We went with a family and not one person liked the food or the service.
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Dec 01, 2024
Unforgettable Thanksgiving at Dreams Los Cabos!!
Our Thanksgiving week at Dreams Los Cabos was absolutely perfect! The resort itself is stunning, with beautiful grounds, pristine pools, and a breathtaking beachfront. The staff was incredibly friendly and attentive, making us feel truly welcome. The highlight of our trip was the dinner at their french restaurant Bordeaux. The spread was incredible, with a wide variety of delicious dishes. While we wished there were more vegetarian options on the menu, the overall culinary experience was fantastic. Beyond the delicious food, Dreams Los Cabos truly excelled in providing top-notch entertainment and fun activities. We particularly enjoyed the ping pong tournament organized by Manuel, which added a competitive and social element to our stay. We can't wait to return to Dreams Los Cabos again soon!
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Dec 01, 2024
Exceptional
Our family of 11 had an amazing time at this resort. The food and service were exceptional, rooms were very clean and the bed was very comfortable. I highly recommend this resort!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Nov 30, 2024Excellent Service & entertainment Family Friendly
Beautiful location, but surf noise very loud at night, food quality so-so but service by 100% of staff excellent, Kids Club excellent, Entertainment excellent. For non-alcoholic foodies, not the best choice vacation option, We had party of 4 grandparents, 2 parents, 2 grandchildren.