Resort Details
- Bars- The Sand Bar, Beach bar.- Sea Legs, Swim-up bar.- The Grotto, Pool bar- Mermaid, Main pool bar.- Currents, Lazy River bar.- Zen, Spa juice bar.- Spin, Sports bar and discotheque.- Interlude, Lobby bar.- The Limelight, Theater bar.- Preferred Club Bar, Exclusive for Preferred Club guests.- Hideaway, Preferred Club beach bar.- The Zone, Teens ages 13 to 17 years.- Crazy Straws, Kids ages 3 to 12 years.
- DolceThis quaint cafe offers premium coffee, pastries and a large variety of ice cream options, served in a casual and relaxed atmosphere.
- Fusion Nikkei CuisineModern, elegant and stylish Oriental restaurant offering Japanese cuisine influenced by Peruvian ingredients served a la carte. Hibachi tables for show cooking.
(Fusion is temporarily unavailable )
- Gaucho GrillContemporary Rodizio with unlimited Brazilian appetizers, salads and meats carved table-side
- L'EtoileAdults-only restaurant (13 years or older)
Fine French cuisine and signature chef creations.
- MarisFresh Seafood, ceviche, seafood cocktails, catch of the day and more. Breakfast is available for preferred Club guests only.
- MezesGourmet Mediterranean fare in a Moroccan inspired ambiance.
- That's a WrapBright and green eatery with cool indoor seating and a terrace for outdoor dining. Offering a variety of healthy ingredients to create a fresh salad or wrap to your liking as well as a variety of paninis and sandwiches.
- TidesSnacks, hamburgers and hot dogs served poolside with indoor and outdoor seating.
- Tres ColoresSavor Mexican a la carte fare in a traditional, elegant Mexican ambiance.
- World CafeA vast buffet specializing in local and international cuisine, with several themed stations.
- 24-hour front desk†
- All-inclusive meal plan
- Babysitting†
- Beverage/cocktail†
- Business center†
- Car Rental Services†
- Children welcome†
- Coffee shop†
- Complimentary wireless internet†
- Connecting rooms†
- 24-hour front desk†
- All-inclusive meal plan
- Babysitting†
- Beverage/cocktail†
- Business center†
- Car Rental Services†
- Children welcome†
- Coffee shop†
- Complimentary wireless internet†
- Connecting rooms†
- COVID test onsite
- Currency exchange†
- Elevators†
- Exercise gym†
- Hair dryer†
- Ironing board†
- Kitchenette†
- Laundry/Valet service†
- Medical Facilities Service†
- Meeting rooms†
- Restaurant†
- Room service†
- Safe deposit box†
- Spa†
- Whirlpool†
- Guests for Dreams of Love and Dreams Ultimate to 20.
† Fees may apply
- Archery
- Beach
- Children's pool
- Children's program †• Explorer’s Club for Kids• Core Zone Teens Club
- Fitness center on-site †
- GeneralHorse Shoes, Putting Green, Iceberg Float, Water Trampoline, Bubble Soccer, Basketball, Pickleball court.
- Golf †
- Kayaking
- Snorkeling
- Spa †For those guests seeking a sanctuary for the senses, the Dreams Spa by Pevonia® will offer a sublime atmosphere inspired by Mayan culture. Enjoy a refreshing, invigorating and peaceful experience, complete with private showers, whirlpool baths, treatment rooms, a relaxation lounge, and a Watsu pool for underwater massage.
- Volleyball
- Water activities †
- Whirlpool
- Tennis court †Tennis courts (available for adults 18+ at neighboring Secrets Playa Mujeres)
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8237 reviews
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Feb 03, 2025Best time ever!
This was a fantastic experience! Luis and Jesus at the pool bar, Ivette, and Christobal over at the Himitsu restaurant at Secrets are just a few names that made my stay enjoyable. I will be back, thank you for your amazing service. Happy New Year!
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Feb 03, 2025
Great place and the best bartender
It was a great resort and perfect for a wedding I attended. I recommend spending time at the Grotto pool and say hi to the bartender Luis, who was incredibly nice and made sure our group had a good time. The views were incredible and the food choices are plentiful.
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Feb 03, 2025
Amazing Resort!!
This resort is absolutely amazing! We've been to many All Inclusive resorts and this is our favorite. Grounds are beautiful and immaculate. Rooms were well equipped with everything we needed and loved the butler's pantry for room service morning coffee late night snacks. The entertainment team at the infinity pool were so friendly and engaging. Luis, Edwardo and Jazmin knew our names and came around to say hello or run a fun game or fitness class. Jesus at the infinity pool bar made the best drinks. We felt like family at this resort. Night live music at the Lobby bar was so fun and the Fire Show was a must see!! As couples, we were able to visit the Secrets resort too with many good restaurants and fun pool games with "Sexy Brian". We are already planning a return trip and hope to bring our adult kids and grandkids the waterslide and kids area looked like so much fun. This resort has something for everyone. Make sure to download the Hyatt Inclusive Collection App to see the daily activities at the resorts.
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Feb 03, 2025
January 2025
The staff were amazing in every aspect. They anticipated every want and need. Food and drinks exceeded expectations, especially in the specialty restaurants. The pools are huge and it was always easy to find chairs! Overall a fantastic experience.
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Feb 03, 2025
Great all-inclusive for a wedding!
I thought it was the perfect venue for our family destination wedding which turned out to be over 70 people. Friendly staff, decent food, drinks a plenty, sunshine, large, nice and clean, accommodations and lots of restaurants, pools and bars to choose from. The wedding suite was huge, big enough for the ceremony to be on the balcony! And the lightup dancefloor on the beach was awesome.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed