Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8807 reviews
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Mar 30, 2025Dreams is great for families. Secrets is great for couples
Beautiful beautiful, beautiful grounds super fun pools and pretty good food for an all-inclusive resort. We did make the mistake at staying at dreams even though we do not have children next time we will be staying at secrets which is adults only.
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Mar 30, 2025
Great experience and so much fun for all ages!
The resort was absolutely gorgeous! We couldn't get enough of the view from our room, honestly. The staff here was incredible, as well. They went out of their way to make our stay so much fun! The bartenders and wait staff kept the party going all day and we definitely enjoyed our meals at the breakfast buffet and the four different restaurants we tried throughout our stay.
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Mar 29, 2025Resort good but service standard not there
Food and restaurants were good but we had issues with service in the buffet and pool area. A lot of staff clearing out tables but hardly any serving you. Not even filling up water. Felt was not up to 5 star standard or we were too spoilt at other resorts
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Mar 28, 2025
Family of 8 visit to Dreams / Secrets Puerto Vallart
Family of 8 vacation to Puerto Vallarta March 11th to 25th 2025 Our recent visit to Dreams / Secrets in Puerto Vallarta was fantastic mainly due to staff. Given this was my wife and my 10th visit, we decided to share this experience with our two children, their spouses, and 2 grandchildren ages 3 years and 9 months. We all shared the first week together with us staying on ourselves for the second week. We would like to acknowledge and thank the following people for outstanding and friendly service. Maricruz Romero F. Member Services Executive Maricruz met us all when we arrived, ensured our rooms were ready as requested including a crib for our grandson and checked in with us daily to make sure everything was meeting our expectations. Carlos Miranda and his team Jose, Maria, and Fernando in the Secrets Preferred building were outstanding and responded to every request promptly and with a smile. Restaurants were great. Special thanks at Asian to Maquiel (manager) Daniel, Carlos, and Javier who provided exceptional service to all of us on our special last dinner together. As always the Market Cafe staff make us feel at home, thanks to Wendy, Benito, Jaklyn, and Ceasar, as well as Mariana our hostess. Capers (Italian restaurant) was our favorite with special thanks to Oscar, Francisco, and Laver for going above and beyond to provide exceptional experience. Our only disappointment was the very slow service we had at the Bordeux (french restaurant) on our last night in November of 2024 and our last night of this trip where we ended up walking out. Needless to say, no more last night dinners at Bordeux. A big thank you also to Maria and team in house keeping for cleaning our room daily in a pleasant and timely manner.
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Mar 28, 2025
Great all inclusive in Puerto Vallarta
We had a great trip! The room was spacious and clean with an ocean view. All of our dinners were amazing and each restaurant has great food and service. The only eh moment is breakfast as only the buffet is open and it has the same options daily. The pool area is great but people will try to reserve chairs without actually using them. We either found empty ones (which was hard) or took the towels off two random ones with no problems. There’s attendants who come around asking if you want anything to eat or drink which was great. If you look young make sure you bring your id with you to the bars, they might ask to check! We also loved the entertainment team, specifically Diego and Jorge, who went above and beyond every day. There are activities like cocktail making, dance classes, Zumba, and bingo. The shows are not to be missed either, especially the celebration one. The resort is also a short walk from el malecón which was a cool trip. Overall great stay, would highly recommend!