Resort Details
- La Cascada
Experience authentic Mexican food served with the feel of Old Mexico all around you.
- La ConchaSavor international cuisine and seafood while taking in a gorgeous sunset.
- La Conchita Snack Bar
This snack bar and patio is a pleasant venue for tasty appetizers or a light lunch. Take advantage of our festive happy hour.
- Various Lounges/Bars- El Moro Lobby bar.- Lobby bar and disco.- Swim-up bar.
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs†
- Children welcome
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs†
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym†
- Free parking
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: European Plan†
- Non-smoking rooms available
- Outdoor pool
- Pool
- Restaurant†
- Room service†
- Room service - limited hours†
- Safe deposit box
- Sauna†
- Shopping mall†
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Valet parking
- Wakeup service
- Water sports
- Business Services†
- A selection of three breathtaking venues:
*La Concha Terrace - an oceanfront setting overlooking the blue Pacific
*Club de Playa - secluded beach area
*Kolonahe Catamaran
Free Weddings Packages for more details emai the hotel at: weddings@elcid.com.mx
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsite †The activities program for adults and children includes Spanish lessons, cooking classes, crazy games, a piñata party, pool-side volley ball, aerobics, stretching, bingo, and more.
- Direct access to a beach
- Fitness center on-site †
- Golf location (onsite/nearby) †Enjoy access to 27 holes of superb golfing.
- Hot tubIndulge the body and savor a moment of relaxation in 2 outdoor hot tubs.
- Motorized Water Sports †Bring some excitement to the day with pool and beach activities. You can also enjoy a variety of water sports, including scuba diving, snorkeling and banana boat rides.
- Non-Motorized Water Sports †Boogie boards, sailing, parasailing, wind surfing, scuba diving and kayaking are all available.
- Outdoor pool
- PoolThere are 2 pools on-site. Whether you are looking for a pool surrounded by beach ambiance and cascading waterfalls, or are hoping to swim near cascades, caves, rock formations, water slides and vegetation, we've got you covered!
A wading pool and children's pool are also available. This property also has swim-up bars. - Sauna †
- Spa †
- Steam bath †
- Tennis court †There are 9 tennis courts on-site. There are 5 lit tennis courts on-site.
- Golf †A golf course is located within a mile of the property.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3584 reviews
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Oct 02, 2022Some "must" like it HOT
OK Resort. Older but very family friendly. There were mainly Mexican families crowded into the larger pool. Food in the main restaurant was fantastic! Only one meal was a disappointment, but they tried hard to remedy that. Air conditioning was quite lacking. Beautiful view but had to cover the windows in order to keep temperature in the room somewhat manageable. Thank goodness for the ceiling fans that we had to run 24/7 along with the meager central air.
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Oct 01, 2022Pleasantly surprised
We had a great stay! I was hesitant about traveling during the pandemic. The precautions regarding COVID at the hotel exceeded my expectations. Upon arrival we discovered our rooms had been upgraded to suites - they were HUGE! Two bathrooms, a bedroom and a large kitchenette. The balconies had a great view. The hotel gym was great. The location of the hotel was perfect - we were to walk to many things to do!
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Sep 27, 2022
Very nice stay at El Cid
Although I did not spend time in the hotel, the room was perfect. Clean, good water pressure, and all I needed in working order. Associates in front desk very helpful and polite, Overalla very good experience.
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Sep 26, 2022
Relaxing
Wen we arrived the time share vendor's they are very annoying, the room after one our of waiting they give us the room a 4 o clock nasty no supply the main phone for the comunicate a the front desk doesn't work, at last after 45 minutes the manager Oscar change us to the private zone, just one last thing, the young ladies in the front desk and some hostes a the restaurant's wasn't friendly
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Sep 25, 2022Great views from our room.
The room that was assigned to us provided a superb view of the ocean and pool area. However getting replacement towels was hit or miss. Asked cleaning staff for towels and was tole to ask at the desk, did but no results. Kitchen was missing many amenities needed to prepare meals and dowels to dry washed dishes. All other staff were very helpful..
- AdvisoryThe minimum check-in age is now 25. Valid passport will be required.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed