The hotel will be undergoing guest room bathroom renovations from June 17, 2024 - December 13, 2024. Thank you for your patience and understanding.Daily Resort Charge includes: WiFi (4 devices); beach services with chairs, umbrellas & towels; pool toys & games; bike rentals; 2 bottled waters daily; 50% discount on second entrée at lunch/dinner; 15% off massage; casino bet credit; premium Puerto Rican coffee.Daily Resort Charge includes: WiFi (4 devices): beach services with chairs, umbrellas & towels: pool toys & games: bike rentals: 2 bottled waters daily: 50% discount on second entrée at lunch/dinner: 15% off massage: casino bet credit: premium Puerto Rican coffee.Welcome to the Embassy Suites San Juan by Hilton - Hotel & Casino in San Juan, Puerto Rico! We are located in Carolina, just a half mile from Luis Munoz Marin Airport (SJU). Our San Juan Casino boasts comfortable two-room suites and the "jackpots" at the Oasis Casino are awaiting your arrival. Our hotel is a short walk (two blocks) from Isla Verde Beach. Our rate always includes a made-to-order breakfast and two hours of free drinks to guests registered in our comfortable suites. All of our suites are recently renovated with a spacious living room that features a working desk, microwave, mini refrigerator and wet bar area. A separate bedroom ensures a restful night in our comfortable Suite Dream beds. Our dedicated Sales and Catering Department will work directly with you from the planning stage to the event itself. We pride ourselves on our service and product and we know you will plan to return to our San Juan, Puerto Rico tropical paradise for your next event. Please feel free to ring the hotel directly at 787-791-0505 and we will gladly assist you.

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Resort Details

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Hotel Advisories

Advisory A mandatory $35.00 PLUS TAX per room per night Resort Charge is payable to by hotel guest directly to hotel. Charge amount is subject to change.
Advisory Some hotel services may not be available or may be limited during your visit.The following services and amenities are available, but with reduced service: Fitness Center, Breakfast, On-site Restaurant(s), Pool, Spa.The following services and amenities are currently not available: Complimentary Evening Social, Concierge, Room Service, Valet Parking.
Advisory Daily Resort Charge includes: Guest internet access (4 devices); beach services with chairs, umbrellas & towels; pool toys & games; two bottled waters daily; 50% discount for second entrée purchased at lunch & dinner; 15% off massage; local/toll-free calls.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 21

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 3342 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent hotel. Excellent deal

    Had a great two nights. Amazing pool. Nice free breakfast and a nice suite. Pool bar was excellent too. One of the best mojitos we had in PR. I was pleasantly surprised given the nightly rate was great and we'd just come from the Fairmont where we were very spoiled.

    Jan 17, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Terrible customer service

    Arrived after a long flight at 5pm and the Hotel did not have our room ready but called on the radio to have a room cleaned. 6PM and we have to wait on a long line all over again after getting a text that our room was ready to now get a key. All our meeting and dinner plans were disrupted and the front staff were uncaring and unsympathetic. We would never recommend this place. In the past they were way more accommodating and helpful. The quality must reflect current mangement

    Jan 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Lovely hotel

    I really liked this hotel. The location is FANTASTIC, about 5-10 minutes from a range of beaches. There are stores scattered around for snacks and water etc. The breakfast was tasty. The hotel is just stunning. The room was cosy. There is also a casino which was a lot of fun too. I highly recommend.

    Jan 02, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Rooms & grounds like embassy, nothing else

    If you’re used to embassy suites you need to reset your expectations here. It’s ok, but know what you’re in for: Positives: -very well maintained grounds, pool, landscaping. -Rooms are just like any other embassy - nice suites well appointed. Negatives: - anything that has to do with employee interaction. Get ready for a FULL hour to check in. Completely crazy. Not even a lot of people, just inexplicably, excruciatingly slow. We are well familiar with island time but this is a whole new level. I checked in online and could See the layout not even close to a full hotel and only about 5 of us on line to check in. But still took very bit of an actual hour. - the breakfast is NOT representative of embassy. The only edible item is the omelet and I swear the whole island was in line for an omelet from 8am to 10am. No omelet is worth another full hour of waiting. Thankfully we only stayed for one night on our way to western side of island.

    Dec 24, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great stay. We will be returning next year,

    It was a wonderful experience all around. Service was prompt, all employes were very helpful and courteous. The hotel is well maintained, very clean. Valet parking the best I have seen. The extras they offered are all as advertised. Great stay.

    Dec 14, 2024