Resort Details

Dining
OnSite Dining
  • Various Bars
    CHANDELIER BAR
    Positioned beneath the most authentically recognizable feature of the Fairmont El San Juan Hotel, Chandelier Bar has become the epicenter of the hotel's nightlife-a gathering place for locals and travelers alike for generations.

    RUM BAR
    Timelessly true to Puerto Rico, the Rum Bar radiates with a warm glow reflective of the island's national spirit, rum.

    WINE BAR
    Stunning architecture and timeless décor meld seamlessly with excellent vintages from esteemed vineyards, along with more specialized varietals from local artisan wineries.

    CHICO CABARET
    Live entertainment, music bands, bottle service and crafted cocktails for an unforgettable night.

    SWIM-UP BAR
    Swim up to the tiki hut in the middle of the pool for your favorite cocktails and beverages.

    HEALTH AND WELLNESS JUICE BAR
    Variety of health-conscious, heart-smart and nutritious juice and smoothies.

    BRAVA Night Club
    Where San Juan's people, parties and performances come together.
  • Various Restaurants
    Chandelier Bar Sushi
    Positioned by the most recognizable feature of the Lobby, Chandelier Bar is the epicenter of the hotel's nightlife-a gathering place for locals and travelers alike. Chandelier Bar invites guests to savor Sushi and signature cocktails.

    EL BISTRO
    Easy and convenient, El Bistro is located in The Lobby at Fairmont El San Juan Hotel. Stop by for daily breakfast, lunch and late-night offerings. At El Bistro, you'll find gourmet coffee and grab-and-go fare ranging from delicious baked breads to curated

    EL SAN JUAN BEACH CLUB
    Enjoy beachfront dining at El San Juan Beach Club, nestled along the shore of San Juan's lively Isla Verde Beach. This San Juan restaurant offers coastal cuisine and inventive cocktails complimented by local Puerto Rican flavors.

    Bar Americana
    Bar Americana is an outdoor casual dinning bar and restaurant, perfectly position in front of the Well & Being Pool where guest and locals a like are invited to unwind with their favorite craft beer, cocktails and a selection of classic American fare.

    CAÑA
    From the airy indoor space to the covered terrace overlooking the pool, the ambiance at Caña is a tribute to its coastal location. A renowned restaurant in Puerto Rico, Caña, seamlessly blends local flavors with signature style.

    IL SOLE PIZZERIA
    This casual, family-run restaurant is an ode to authentic Italian fare. Located within The Shops of El San Juan, Il Sole Pizzeria serves classic pizza, salads, and sandwiches to satisfy all your culinary cravings.

    Crudo Sushi & Asian Plates
    Feel immersed in a unique culinary experience featuring a variety of refreshing cocktails and signature Sushi Rolls.

    BANYAN TREE GRILL
    A resort Clubhouse style restaurant & bar embracing our historic Banyan Tree dating from over 300 years at Fairmont El San Juan Hotel’s surroundings and pools. Enjoy comfort food from around the world including tacos, burgers and our local empanadas; worldly and with an approachable touch of our heritage flavors.

    MEAT MARKET
    A truly contemporary steakhouse, boasting a sophisticated ambiance, sizzling with Miami and New York City style energy, a happening bar scene, and a pioneering menu featuring prime cuts of meat, exceptional seafood and other cutting-edge gastronomy.

    RIVA
    A New York influenced fine dining restaurant offering both A La Carte, and a five-course prix fixe menu.
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • Baggage hold
  • Business services†
  • Children programs†
  • Children welcome
  • Concierge desk
  • Elevators†
  • Exercise gym
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Baggage hold
  • Business services†
  • Children programs†
  • Children welcome
  • Concierge desk
  • Elevators†
  • Exercise gym
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: European Plan
  • Non-smoking rooms available
  • Parking†
  • Pool
  • Restaurant†
  • Room service†
  • Safe deposit box
  • Sauna
  • Spa†
  • Tennis court†
  • Tour/sightseeing desk
  • Valet parking†
  • Wakeup service
  • Water sports
  • Wheelchair access†
Off-Site Amenities
  • Business Services†
  • Internet Access†
On-Site Wedding Services
  • Plan your destination wedding at our Fairmont El San Juan Hotel with 40,000 sq. ft. of event space, including lush outdoor areas and an elegant ballroom for up to 1,000 guests. Our expert staff is pleased to help with catering options and event details.

† Fees may apply

On-Site Recreation
  • Children's program, onsite †
  • Direct access to a beach
  • Fitness center on-site
    Tri-level, state of the art fitness and wellness center.
  • Gambling †
    Foxwoods El San Juan Casino

    The new Foxwoods El San Juan Casino is back with non-stop gaming action! Featuring 15,000 square feet of the best slot machines and table games, a world-class entertainment venue, and much more on the way!
  • Hot tub
    There are 2 outdoor hot tubs.
  • Motorized Water Sports †
  • Non-Motorized Water Sports †
  • Pool
    There are 4 pools on-site. This property has swim-up bar.
  • Sauna
  • Spa †
    Well & Being offers a palette of uniquely rewarding and deeply personalized experiences in an amazing spa and wellness setting, which infuse life with a greater sense of vitality. You’ll always go home enlightened, empowered and ready to live your life more playfully and healthfully. Here, you will experience unparalleled service, unrivaled presence and attention to detail.
  • Steam bath
  • Tennis court †
    There is a tennis court on-site.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 1804 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing anniversary experience

    Amazing location and friendly attentive staff. The pools are spacious and the beach access and seating is ideal. The hotel has a ton of history which is clearly present in the gorgeous lobby space. We came for our anniversary and found the experience very special. Old San Juan and the airport are very close and easy to access by uber. Highly recommend!

    Feb 25, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Hotel not what it used to be, Gabirel is the light at the end of the tunnel though

    I recently stayed at what used to be an exclusive hotel, but unfortunately, my experience was far from what I expected. My family and I were greeted with a dirty room that hadn’t been cleaned at all. Although it was addressed, the initial shock of it left us disgusted. To make matters worse, the shower leaked into the hallway, and I actually slipped and fell. The constant need to complain and ask for fixes made me feel embarrassed, and it really ruined the experience for me. Then, as if that wasn’t enough, we were woken up at 2 am by a loud party next door, which definitely did not reflect the kind of atmosphere the hotel once boasted. It’s clear this place is no longer the exclusive destination it used to be. However, despite all of these issues, Gabriel, the manager, was a standout. He went above and beyond to fix what went wrong, doing everything he could to make things right. His professionalism and kindness were a bright spot in an otherwise disappointing stay. Gabriel truly is one of the gems of this hotel, an amazing manager, and an even better human being who genuinely wants to ensure his guests are happy. While I appreciate Gabriel’s efforts, I’m sad to say that my overall experience was not what I had hoped for. This hotel has definitely lost its charm and exclusivity.

    Feb 24, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Overprice… rooms need to be updated.

    The hotel rooms need to be renovated. We paid $700 a night for a room with a partial ocean view. The view consisted of a sliver of ocean and mostly a cement roof. Our bathroom door had wood chips falling apart all over the ground. The hallway carpets were threadbare. The food at the pool was not edible and if you don’t get to the pool by 9 o’clock you do not get a chair for the day. The pools are great and the basketball for my son is great, but the hotel is overpriced and needs to be redone.

    Feb 24, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Thank you all for making my experience with you SPECIAL!

    I travel often and rarely write a review. In this instance, I feel compelled to share my recent experience at the El San Juan hotel. If you've not stayed in this hotel, it is a "classic" with a "lobby" that is unmatched. The nightly entertainment, bar, vibe, etc. takes you back to Mambo days of Cuba. However, what makes a great hotel/resort experience is its people. And these folks made me feel welcome...and like family. Front Desk/Check-In From my perspective [in business] the performance of a team is a direct reflection on its management. Kudos to Yvonne, the Front Desk Manager. She tells me she's been there for 30 years, but unless she started when she was 10, I don't believe it. - Sherley (Front Desk): Made is feel special, like family. - Sonia (Beach): Always smiling, attentive "to the max"! - Mike (Room Service): Looks just like Matt Trubinsky (Back-Up QB Buffalo Bills) but with a much better personality. - Mireya (Housekeeping): what a special lady! Treated us with the warmth of a close friend/family member. Thank you all for making my experience with you SPECIAL!

    Feb 16, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Worst Hotel Stay: Avoid

    If I could give this hotel zero stars I would. We booked a partial view two queen room for a night. We had a late flight into San Juan scheduled to get in after midnight so I called the front desk to let them know and they said no problem and it would be noted in our reservation. We get here early this morning and they tell us our room isn’t available. They offer us an upgrade, which has no view (in fact our view now includes a public parking lot), and a king bed with a pull out bed. We think fine, just one night. We open the pullout bed and no sheets or pillows. It is now 2:40 in the morning and I have been waiting over 40 minutes for sheets and pillows so my 3 and 6 year old can go to bed. Utterly unacceptable for a place that claims to be 5 star. It is actually the first time I have ever opened a sofa bed in a hotel to find it completely bare.

    Feb 15, 2025
Hotel Advisories
  • AdvisoryA minimum mandatory hotel-imposed resort fee of $60.00 (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
General Policy
  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 21
  • General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
    General Information - Room taxes are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.
  • Pet Policy : Pets Allowed

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