Experience the timeless enchantment of the island of Puerto Rico at the luxurious Fairmont El San Juan Hotel. Relax in a tropical setting amid lush landscaped grounds, cool ocean breezes, and old-world ambiance. Located on 15 landscaped acres, Fairmont El San Juan Hotel is nestled along a beautiful stretch of white-sand beach with 388 air-conditioned magnificent rooms.
Fairmont El San Juan Hotel is bordered by two miles of white-sand shores. Considered by many to be the most beautiful beach in Puerto Rico, Isla Verde Beach is ideal for seaside strolls, ocean dips, or simply hours of drowsy-eyed sunbathing. Stake out your spot with complimentary beach towels and chairs, or rent a spacious private cabana. If relaxation poolside is more your taste, enjoy the expansive pool complex, complete with four crystalline pools and exciting water sports. Discover the most enchanting ways to enjoy the water.
If you want total rejuvenation, treat yourself to a spa day. The elegant Well & Being Spa is a peaceful oasis that calms the mind and refreshes the body. Soothe away stress and achieve inner and outer peace within this full-service spa. Feel invigorated by massages, facials, and body treatments.
Travel the globe through the international cuisine available at the resort. Thirteen bars & signature restaurants present a delicious array of culinary delights - from authentic Puerto Rican flavors at Caña, innovative Crudo Sushi & Asian Plates at The Lobby, coastal cuisine at El San Juan Beach Club, worldly comfort food at Banyan Tree Grill, prime cuts of meat at Meat Market, fine dining at Riva, and much more. After a delicious meal, relax with handcrafted cocktails and live music in one of the exclusive bars, including the iconic Chico Cabaret or Brava nightclub.
Location
Puerto Rico - BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1761 reviews
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Dec 18, 2024A wonderful experience
A wonderful experience! We loved everything about this hotel. The service was excellent and the restaurant cuisine was world class. The Cana restaurant was our favorite and the waiters Alex and Alberto were awesome! We loved the pool and beach areas with the DJ. We also loved the Meat Market restaurant- food and service were excellent. We loved the nightclub and nightly entertainment in the lobby. Housekeeping was great and we loved the fragrance inside the hotel and our room after cleaning. We are used to high end hotels and first class travel and we would definitely stay here again.
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Dec 17, 2024
Better Than Anticipated
Reading recent negative reviews made me question our choice to stay here. Thankfully, it turned out much better than expected. The hotel is a quick ride from the airport, and though we arrived midday, our room was ready. We found everything to be clean and well kept, but not perfect. I didn't love that the bathroom door was a sliding one, and the bottom of the shower door had a wide gap, allowing water to leak out. But what I did love was the hospitality. The staff at the pools and especially the staff at the beach were friendly and accommodating. Sunscreen, bug spray and towels are free and available to hotel guests. While not located in a touristy area, there is a Foxwoods casino inside the hotel and plenty of restaurants within walking distance. We found two that we really liked and ate there multiple times. As for a party scene, there wasn't much of one, except for the few nights when the hotel welcomed guests on a company retreat. I imagine it might be different during the summer months. Overall, I'm happy to say we enjoyed our stay.
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Dec 13, 2024Nice resort
We had a nice trip here. Very close to the airport. Pros : Kenneth at front desk... Amazing!!! Housekeeping staff... So accommodating and kind. Beautiful beach and pool area. Good food. Room was nice. We stayed in Banyan bungalow which was great. Cons: resort looking a little run down Food is very expensive. It's not all inclusive (which we knew going in) Location not really near anything. Need to Uber everywhere Overall we enjoyed our stay.
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Dec 11, 2024
Loved it!
We truly had a great stay here and definitely want to come back. We are not afraid to leave negative reviews when deserving but it was really awesome. Stayed on the 9th floor so there was no noise issue. The pool area is fantastic and the staff is among the nicest we have ever encountered. The hotel entrance area is stunning and we found the dining options quite OK. The only annoying issue was that the concierge recommended a restaurant (Euphoria) that was just a bad overpriced tourist trap and when we told them afterwards they were quite nonchalant about it. But we still give it 5 stars and plan to be back.
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Dec 08, 2024Poorly maintained
Established hotel with beautiful grounds however guest rooms are poorly maintained, paint chipping, our initial room had a ceiling panel missing, ac not working, musty smell, 76 degrees, water leaking through bathroom ceiling. After an hour + wait they did find us another room.