Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Best Vacation Ever
Paradisus Grand Cana was the best vacation we could have hoped for. We were able to truly get away and relax, with every detail coordinated and supported by our concierges Patry and Raul. They were AMAZING! They ensured we had reservations at our favorite restaurants, our room was stocked with beverages and snacks for the kids, and that we have a relaxing and worry free experience. Definitely recommend the family concierge if you had kids and will definitely come back!
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Average stay!!
For the most part, we enjoyed our time at the Paradisus Grand Cana. The weather was great but I had some issues with my suite and the lobby. The first issue with my suite was the noise (toddlers running), that I was awakened to every morning during my 8 day stay. I paid a lot of money for the swim up suite, which is on the first floor, so switching rooms wasn't an option. The other issue was the smell of the furniture in my suite. Unfortunately, the "musty" smell reminded me of a men's locker room. My concierge, (Jenfry) was kind, patient, and attentive to my every need but unfortunately switching rooms wasn't an option. My final issue was the unclenliness of the lobby upon our arrival. It was disgusting!! (See attached photos) Returning to the Paradisus is not high on my list of things to do for my next vacation. Respectfully, Eric P.
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Family Vacation
My wife and I been coming here for three years now and on this trip we brought along our son, daughter in law and two grand children and had a wonderful visit.
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Good news is I may have *lost* weight on vacation!
I’m not sure I’ve ever been so excited to *leave* a resort! The room was pretty and clean and the staff who worked at 32 degrees pool bar were great. Grounds are nice. But, the food was awful. And by awful I mean really really bad. Nearly inedible. Half the restaurants sit empty while there are no available reservations. The hours are hit or miss — don’t bother to go with the schedule. Getting silverware, waters, drinks, etc., is nearly impossible. It really ruined the trip, as we were all hungry all the time. They also regularly ran out of beach towels and had very little in the way of entertainment. 2/10. Would not recommend.
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Great stay at the Paradisus Grand Cana
Had a lovely stay at the Paradisus Grand Cana.. Got a Master swim-up suite with Family Concierge.. Great room, really enjoyed the swim -up. Our concierge Jenfre made sure all our needs are met. Food was good as per DR standards, service was pretty good. Room cleaning was done twice a day, mini-bar always stocked up. Water park was good fun for our little one.. For Family Concierge guests, there is 1 hour in the morning is reserved! Beach is at some distance, but shuttle runs all day, so no issues. Resort is really well maintained. Lobby and lawns giving a very soothing vibe!!